Billing and Collections Specialist

POSITION OVERVIEW 

Alarm.com is seeking a Billing and Collections Specialist to support our growing team for our EnergyHub business in a dynamic, fast-paced, and fun environment.

RESPONSIBILITIES

• Create monthly and quarterly invoices for all EnergyHub customers in accounting system
• Reconcile invoice batches to the worksheet to include general ledger distribution during invoice creation
• Distribute invoices to EnergyHub team and manage the invoice approvals for authorization to send to customers
• Responsible for sending invoices to customers by mail, email to include entering invoices into customer portals
• Manage relationship with customer and EnergyHub CSM
• Work with EnergyHub CSM to resolve invoice discrepancies
• Collection for all EnergyHub customer invoices and recording collection efforts in Dropbox document
• Prepare monthly aging report with collection efforts to report to management and EnergyHub team for monthly meeting
• Assist in functions performed by the Billing & Collection team as needed
• Other duties as assigned

KEY SKILLS

• Strong proficiency in Microsoft Office applications, including Word and Outlook
• Advanced proficiency in Microsoft Excel
• Excellent oral and written communication skills
• Ability to read, comprehend and follow instructions
• Ability to work independently and with a team
• Strong service orientation and an ability to establish and maintain effective working relationships with management and outside business partners
• Open to feedback
• Identify issues and problems with assignments
• Ability to manage multiple priorities and adjust to changing priorities in a professional manner
• Strong organizational skills
• Ability to prioritize multiple projects with specific deadlines; strong attention to detail
• Commitment to professional growth and development

REQUIREMENTS

• Minimum of two-year degree required, with four-year college degree preferred, with specialization in accounting or finance preferred
• 3+ years billing and customer service experience required

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
• Alarm.com values working together and collaborating in person.  Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more.  We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. 

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services.  However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to [email protected].

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