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Carrier Global

HVAC, refrigeration, and fire and security solutions

Technical Account Manager HVAC - Residential or Commercial

Account ManagementUpdated on Nov 13
Full-time€57.5k - €117.5k

About the Job

Requirements

  • At least 2 years of HVAC sales or consultative service sales experience is preferred.
  • Fluent spoken and written Dutch and English is required.
  • Ability to work effectively in a highly team-oriented and dynamic environment.
  • Strong oral and written communication skills to manage expectations and build relationships with internal and external customers.
  • Ability to work independently, take initiative, and manage multiple projects and responsibilities simultaneously.
  • Comfort working in a technical environment and proficiency with Microsoft-based software applications.
  • Strong commercial and negotiation skills, results orientation, and strong organizational and time-management skills.

Responsibilities

  • Proactively identify, follow up on, and win repair projects, including following up on service technicians’ work, actively approaching existing customers, and working with the product management team to realize new upgrade and improvement opportunities.
  • Grow the assigned sales territory or customer base by selling Carrier repair solutions and collaborating with colleagues responsible for Service Agreements, Controls, and Modernizations to deliver maximum customer value.
  • Manage customer relationships, develop long-term collaborations, and build strategic partnerships through a consultative sales approach.
  • Prepare account and territory plans, achieve annual revenue and gross-margin targets, and provide customers with excellent service and added value.
  • Use sales tools, including CRM and calculation software, to plan and record progress and develop commercial opportunities within accounts.
  • Manage a healthy sales pipeline through all stages, including qualification, quotation proposals, quotation management, and booking orders.
  • Execute customer campaigns and strategic initiatives in collaboration with the Product and Marketing teams.
  • Coordinate repair work by collaborating closely with the service management team to hand over won orders and schedule customer work.

Desired Qualifications

  • At least 2 years of HVAC sales or consultative service sales experience.

About the Company

Carrier Global

HVAC, refrigeration, and fire and security solutions

Carrier Global provides intelligent climate and energy solutions for residential, commercial, and industrial sectors, including HVAC, refrigeration, and fire and security systems. It sells equipment and related services and is transitioning from a hardware maker to a digital solutions provider that uses building automation and energy management. The company differentiates itself through a global footprint, a broad product portfolio, and a strategy of digital transformation supported by selective acquisitions while shedding non-core assets. Its goal is to help customers improve building efficiency, reliability, and safety by integrating physical equipment with digital technologies.

Company size
10,001+
Company stage
IPO
Headquarters
Palm Beach Gardens, FL
Founded
2003

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