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Beth Israel Lahey Health

Integrated health system delivering care, education

President

Full-TimeUpdated on 10/23/2026
$500k - $585k/yr+ Performance-based incentive bonus
Expert
Master's
Lynn, MA, USA+2 moreMore locations: Gloucester, MA, USA | Beverly, MA, USA
In Person
Business & Strategy

About the job

Requirements
  • A master's degree in health care administration, business administration, or a closely related field is required.
  • Ten years of hospital operations experience is required; experience within a larger health system model is preferred.
  • Demonstrated leadership in a matrixed organizational structure, success improving organizational performance and engaging teams in that process, and experience redesigning clinical and administrative performance models are required.
  • Excellent interpersonal, written, and verbal communication skills; ability to balance competing priorities, manage multiple projects at various stages, and work cross-functionally are required.
  • Ability to understand change management, strategic needs, innovation, and potential opportunities for efficiencies and advancements is required.
  • Ability to resolve problems collaboratively and effectively in teams, emphasizing communication, collegiality, flexibility, trust, and patience is required.
Responsibilities
  • Ensure Northeast Hospital Corporation delivers safe, high-quality coordinated care, manages resources efficiently, provides smooth administrative services, and implements strategic and operational plans.
  • Provide executive leadership and guide strategic growth and fiscal health for Northeast Hospital Corporation.
  • Work with system-wide leadership and BILH hospital and business unit presidents to advance the integrated system's patient care, education, research, and community service goals.
  • Identify strategic community partnerships that strengthen patient care programs and financial performance.
  • Continue the organization's quality and patient-satisfaction culture, serve as a visible leader in the organization and community, and help increase philanthropic support for the hospital.
  • Select, develop, and manage the performance of staff to ensure appropriate talent is in place for staff experience, clinical, patient experience, quality, and financial goals; support professional learning and growth.
  • Advise direct reports and foster an open, compassionate, collaborative, accountable, high-performing, and inclusive work environment.
  • Build trusted relationships and communicate and collaborate with staff, physicians, board members, BILH colleagues, and community members.
  • Develop, implement, and monitor goals addressing ethnic and racial disparities, promoting an inclusive patient-care and workplace environment, and ensuring hospital staff reflect the community's diverse backgrounds at all levels.
  • Collaborate with clinical and administrative leaders to develop, implement, and measure organizational performance-management systems and develop a business model for operating-model change.
  • Advocate for and mentor leaders in adopting best practices and performance-improvement approaches; establish tools for sustained improvement and enable innovation from idea creation through dissemination.
  • Work with department leaders and hospital executives to develop, organize, and execute programs and communications that clearly articulate strategic priorities throughout the organization.
  • Oversee assigned hospital operations and execute performance-improvement measures that increase productivity and bottom-line results; develop and implement evaluation measures covering performance, budget, and productivity targets.
  • Ensure systems, processes, procedures, and key performance indicators are in place and used to improve services, decisions, and outcomes.
  • Lead and coordinate preparation, data collection, submission, follow-up, and communication for hospital licensing, certification, and accreditation processes, including Department of Public Health, Department of Mental Health, and Joint Commission processes.
  • Partner with the Chief Financial Officer, monitor hospital financial performance, and participate in annual operating and capital budget development and performance.
  • Participate in developing, educating, and implementing technology solutions for clinical and administrative operations, including EPIC, Workday, and productivity applications.
  • Partner with the Chief Medical Officer and physician group practice leadership on patient-care, operational, quality, and financial performance across the organizations.
  • Lead facilities planning, maximize space utilization, plan space, and oversee short- and long-term renovation projects.
  • Partner across the BILH system to find efficiencies, support clinical and operational integration, and improve outcomes at lower cost; direct or lead initiatives and participate in system-wide work groups.
  • Improve alignment with system-directed performance metrics and integration goals; use Smartsheet tracking and other tools to plan initiatives, track expected results, and develop corrective plans with responsible leaders when results vary.
Desired Qualifications
  • Facilities and construction management oversight is strongly preferred.

About the company

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Beth Israel Lahey Health

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Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

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Simplify's Take

What believers are saying

  • BILH posted a $93 million operating gain in 2025 after four loss-making years.
  • First-quarter 2026 operating income hit $60.2 million, reversing last year's loss.
  • Heidi's pilot cut after-hours work for 74% of users and lifted patient presence.

What critics are saying

  • Kevin Tabb exits by 2027, forcing a national CEO search during expansion.
  • Massachusetts AG price caps and annual monitoring constrain pricing through 2025.
  • 2025 RICO litigation against drug and pharmacy giants ties BILH to costly court fights.

What makes Beth Israel Lahey Health unique

  • BILH spans 14 hospitals and 39,000 employees, combining academic and community care.
  • BILH’s 2026 Heidi rollout standardizes ambient AI scribing across all physicians.
  • BILH is shifting 64% of care outside Boston and Burlington, deepening local access.

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Benefits

  • Mental Health Support

Company News

Associated Press
Apr 28th, 2026
Beth Israel Lahey Health rolls out Heidi's AI scribing to all physicians after 90% report better patient presence

Beth Israel Lahey Health is rolling out Heidi's ambient AI scribing tool to all its physicians following a successful trial across its facilities. The health system, which serves over 6,000 providers across 14 hospitals and 175 primary care practices, prioritises addressing physician burnout, with nearly half of US physicians reporting burnout. During a six-month trial offering Heidi to 1,000 providers, the majority adopted the technology. Survey results showed 89% were satisfied with note quality, 90% felt more present with patients, 74% reduced after-hours work time, and 82% experienced reduced cognitive load during visits. The implementation demonstrates how ambient AI can deliver immediate relief to physicians whilst benefiting patients and the healthcare system. Heidi supports over 2 million consultations weekly globally and has raised $96.6 million from investors including Point72 Private Investments and Blackbird.