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PENN Entertainment

Operates casinos, racetracks, and online betting

Table Games Dealer School

Food Service & HospitalityUpdated on Nov 12
Full-timeVicksburg, MS, USA$10.15 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Completion of Dealers School or six months of dealer experience with at least two high-volume main games, such as Blackjack, Craps, or Roulette, is required.
  • Fluency and literacy in English are required, along with strong verbal communication skills.
  • The role requires maintaining confidentiality and professionalism.
  • Knowledge of applicable state gaming laws and regulations is required.
  • The role requires customer service and interpersonal skills.
  • The role requires the ability to maintain high energy and take a proactive, strategic approach to dealing with issues.
  • The role requires collaborating and communicating effectively with team members at all organizational levels.
  • The role requires organization, attention to detail, and the ability to perform arithmetic accurately to figure payoffs.
  • The role requires availability for any shift or hours, including nights, weekends, holidays, and overtime.

Responsibilities

  • Adhere to departmental and property policies and procedures regarding guest service standards.
  • Acknowledge, greet, and converse in English with guests; offer assistance and information to anyone showing an interest in gaming.
  • Provide fast, flawless, personalized service to players and consistently build and maintain rapport with guests.
  • Maintain knowledge of all aspects of the games dealt.
  • Comply with company and departmental policies and procedures, state gaming regulations, and internal controls.
  • Conduct the assigned game according to procedure and ensure appropriate game protection and pace for all players.
  • Learn and remain familiar with the property's other gaming, entertainment, and service activities to provide accurate information and enhance the guest experience.
  • Ensure payouts are made quickly and accurately.
  • Fill and credit tables by verifying chips.
  • Open and close tables according to established guidelines and procedures.
  • Maintain strict confidentiality in all company matters.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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