Order Center Associate

Order Center Associate

Part Time Position: Sunday-Saturday, hours vary between 8-5pm
Rotating weekends 
Ideal candidate has availability of 2+ weekdays and 1 weekend day. 

Bachman’s is committed to creating a caring environment while inspiring a passion for bringing beauty to life.

Bachman’s Order Center is looking to add an experienced Call Center Associate to their team. Candidates should be skilled in accurate data entry, excel in customer service and be passionate about the retail and horticulture industry.

Are you looking for steady, full-time, employment with great benefits? Do you want to work for a company that cares about its employees? Are you looking for a positive work environment and a team atmosphere? Don’t wait, apply now!

JOB DUTIES:

• Assisting customers with placing incoming orders
• Assisting other florists with orders coming into and out of our systems
• Answering calls from customers and stores pertaining to products, events, workshops, and deliveries
• Handling customer comments and complaints

QUALIFICATIONS:

• Exceptional customer service skills 
• Strong data entry and computer knowledge 
• Professional phone manner
• Ability to prioritize
• Dedicated follow through
• Detail oriented
• Solid verbal and written communication skills
• Effective selling skills
• Plant and flower material knowledge preferred
• Able to sit, be on the phone and on the computer for the majority of the day

BENEFITS:

• 401(K) Eligible 
• Wellness
• Employee Assistance Program (EAP)
• PTO Eligible