Ability to sit, remain on the phone, and use a computer for the majority of the day.
Responsibilities
Assist customers with placing incoming orders.
Assist other florists with orders coming into and out of the systems.
Answer calls from customers and stores about products, events, workshops, and deliveries.
Handle customer comments and complaints.
Desired Qualifications
Knowledge of plant and flower materials.
Order Center Associate
Part Time Position: Sunday-Saturday, hours vary between 8-5pm Rotating weekends Ideal candidate has availability of 2+ weekdays and 1 weekend day.
Bachman’s is committed to creating a caring environment while inspiring a passion for bringing beauty to life.
Bachman’s Order Center is looking to add an experienced CallCenter Associate to their team. Candidates should be skilled in accurate data entry, excel in customer service and be passionate about the retail and horticulture industry.
Are you looking for steady, full-time, employment with great benefits? Do you want to work for a company that cares about its employees? Are you looking for a positive work environment and a team atmosphere? Don’t wait, apply now!
JOB DUTIES:
Assisting customers with placing incoming orders
Assisting other florists with orders coming into and out of our systems
Answering calls from customers and stores pertaining to products, events, workshops, and deliveries
Handling customer comments and complaints
QUALIFICATIONS:
Exceptional customer service skills
Strong data entry and computer knowledge
Professional phone manner
Ability to prioritize
Dedicated follow through
Detail oriented
Solid verbal and written communication skills
Effective selling skills
Plant and flower material knowledge preferred
Able to sit, be on the phone and on the computer for the majority of the day