BoxLunch

pop-culture gifts retailer donating meals

Store Manager

Retail Store ManagementConfirmed live in the last 24 hours

Full-timeSaskatoon, SK, CanadaNo salary listedIn-person

About the Job

Requirements

At least 1–2 years of retail store management experience, including leading teams to success.
A high school diploma or GED equivalent.
Skills in communication, recruiting, and retail operations, including payroll, reporting, scheduling, and merchandising.
Ability to navigate the store, merchandise products using approved store equipment, and pack and unpack boxes weighing up to 50 pounds, with or without reasonable accommodation.
Open-mindedness and inquisitiveness regarding pop culture fandoms and music trends.
Ability to adapt to a fast-changing retail environment.

Responsibilities

Ensure the store achieves its sales plan and comparable sales goals.
Recruit, develop, and retain a collaborative, passionate store team.
Create customer engagement through social media, store web applications, and clienteling.
Lead store operations, balancing organizational structure, delegation, autonomy, and customer-first selling practices.
Monitor shrink and loss prevention, payroll hours, schedules, and external factors affecting the business.
Communicate collaboratively with retail leadership and headquarters partners about trends and customer feedback.
Run sales reports and use data to guide strategy for achieving sales targets.
Adapt to new technologies, communicate company policies and procedures, and control supply spending.
Merchandise the store compellingly using planograms as a guide and launch promotions on time.
Build a talent bench through mentorship, recognition, and feedback.

Desired Qualifications

A postsecondary degree.

At Hot Topic, we’re passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees.

We’re on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You’ll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You’ll be a retail maverick that can handle anything that comes your way. You’ll be a believer in developing talent and providing the best customer service in the mall. In short, you’re a superhero.

WHAT YOU'LL DO

Ensure that your store achieves the sales plan and/or comp sales goals. It’s not all about the Benjamins, but then it kind of is
Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you
You’re the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling
Lead an operationally sound business; you’ll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices
Keep watch (like the Night’s Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business
Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
Run sales reports and use data to help guide your strategy to hit sales targets
You’ve got the keys to the kingdom, and you’re not afraid to use them! You’re willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed)
Deliver the goods - you’ll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time
Every Fellowship needs a Gandalf! Ensure that you’re continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback

WHAT YOU'LL NEED

At least 1-2 years of retail store management experience; you’ve led teams to success and want to experience more of it. You’ll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising)
A high school diploma or GED equivalent. If you have a degree, even better
Roll with the punches! Retail is a fast-changing industry and you like catching curveballs thrown your way
Open-minded and inquisitive regarding pop culture fandoms & music trends
The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

About the Company

BoxLunch

pop-culture gifts retailer donating meals

BoxLunch sells pop culture-inspired gifts, accessories, and apparel online and in stores. Customers browse and buy items—from bags to apparel—often featuring exclusive or limited-edition franchises, with a portion of promotions and sales helping drive purchases. For every $10 spent, BoxLunch donates one meal to someone in need through its partnership with Feeding America, so purchases fund meals. The company differentiates itself by combining retail with a continuing social mission, aiming to grow its product range and reach while making a measurable charitable impact.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Salt Lake City, UT
Founded: 2015

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