Full-Time
Posted on 12/2/2025
Omnichannel customer workflow platform for utilities
$150k - $165k/yr
Remote in USA
Remote
Convey provides a software platform that automates customer communications and workflows for highly regulated businesses like utility, healthcare, and financial companies. The platform works by integrating with a company's existing systems to send automated messages across multiple channels for tasks such as power outage alerts, billing updates, and payment processing. Unlike general communication tools, Convey focuses specifically on the complex legal and regulatory requirements of essential service providers, using expertise gained from merging several specialized industry innovators. The company’s goal is to help large organizations manage millions of customer interactions efficiently while reducing operational costs and maintaining strict compliance.
Company Size
51-200
Company Stage
Acquired
Total Funding
$280.7M
Headquarters
Denver, Colorado
Founded
2013
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Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Disability Insurance
Employee Assistance Program (EAP)
Paid Maternity Leave
Paid Paternity Leave
Unlimited Paid Time Off
Paid Holidays
Hybrid Work Options
Gym Membership
Convey, an engagement operating system for utilities and regulated industries, has appointed Mitch Risner as chief revenue officer. Risner will lead the company's global go-to-market organisation, including sales, marketing, partnerships and operations. The appointment follows a strong 2025 for Convey, with CEO Maulik Datanwala citing accelerated momentum across financial and strategic objectives. Risner brings decades of experience scaling high-performing sales organisations and delivering sustained revenue growth. As part of the leadership restructure, Scott McClintock will transition from chief revenue officer to chief customer officer, focusing on deepening relationships with investor-owned utilities and overseeing customer success initiatives. The changes reflect Convey's strategy to strengthen strategic partnerships whilst scaling new business growth.
Convey (formerly Message Broadcast), a leader in customer engagement for utilities and regulated industries, today announced the acquisition of Powerley, a p...
Convey announces acquisition of Powerley strengthening leadership in utility customer engagement. By Convey News Convey, formerly Message Broadcast, has acquired Powerley. By combining Convey's expertise in large-scale, compliant communication with Powerley's advanced energy analytics and AI tools such as BillWise AI, utilities and their customers will have access to predictive billing, personalized energy usage, and actionable insights. This acquisition strengthens its leadership in utility customer engagement, empowering its utility clients to anticipate customer needs, deliver clear and timely updates, and further reduce call volumes while improving satisfaction. This proactive communication builds lasting trust between providers and the people they serve. With this milestone, Convey, LLC is paving its path as the go-to-partner for utilities seeking greater transparency, lasting engagement, and measurable results. Read its full press release here on how this partnership turns energy insight into action and sets new standards for intelligent customer engagement. More resources. Read other insights and news from the Convey team. CLIENT: Hawaiian Electric USE CASE: Outage management THE CHALLENGE Hawaiian Electric, serving 95% of Hawaii's 1.4 million residents, sought to... For years, businesses have invested in building omnichannel experiences that meet customers where they are. Email, SMS, mobile apps, and... Watch on demand: Convey & Chartwell 2026 TCPA regulations webinar Watch its on-demand webinar hosted by Convey and Chartwell, where...
Convey adds $10 million to bring total funding to $25.75 million focused on improving the last-mile customer delivery experience.
Convey, founded in 2013, has raised about $25.7 million in venture funding.