Smith Micro Software

Licenses mobile safety software for operators

Senior Sales Representative

Account ExecutiveConfirmed live in the last 24 hours

Full-timeRemote in UKNo salary listed

About the Job

Requirements

Significant sales experience in mobile, telecom, software-as-a-service, or related technology markets, ideally with major mobile network operator, cable, or carrier accounts.
A proactive business development mindset and the ability to open new doors and uncover opportunities.
A proven track record of meeting or exceeding sales targets and growth objectives.
Experience presenting to and engaging with senior executives, commercial decision-makers, and technical buyers.
Ability to create, develop, and sustain relationships with strategic partners and customer stakeholders.
Demonstrated ability to manage complex sales opportunities from discovery and qualification through solution design, business modeling, negotiation, close, and implementation.
Proven ability to maintain a healthy sales pipeline that supports or exceeds revenue forecasts.
Experience managing sales activities for multiple, complex software platforms.
Strong forecasting discipline and the ability to accurately assess timing, probability, and revenue impact.
Demonstrated success negotiating complex commercial contracts.
Working knowledge of wireless networks, mobile devices, cloud and software-as-a-service technologies, mobile applications, location services, parental controls, digital safety, consumer Internet of Things, messaging, broadband, and related carrier technologies.
Strong English communication skills.
Prior experience selling software and prior experience working with wireless carriers.

Responsibilities

Identify, negotiate, and close significant new business opportunities with telecom and cable operators.
Build and manage a robust sales pipeline, with accurate quarterly and annual revenue forecasting.
Strengthen existing customer relationships and develop new relationships across executive, commercial, and technical stakeholders.
Coordinate internal teams, including solution engineering, technology leadership, product development, and program support, to respond effectively to new opportunities.
Provide account insights, market feedback, and customer requirements to product, strategy, and sales leadership.
Use market insights and, where applicable, artificial intelligence-enabled tools to support customer presentations, sales materials, and go-to-market strategies.
Conduct market and competitive analysis, including pricing and positioning recommendations.
Guide the successful execution of pilots, trials, projects, and product launches through cross-functional collaboration.
Take accountability for revenue contribution, business growth, and achievement of current and long-range objectives.
Travel to different countries as needed, specifically in Europe, the Middle East, and Africa.

Desired Qualifications

Experience using artificial intelligence tools to develop executive-level presentations, customer-facing narratives, or go-to-market strategy recommendations.
Other Europe, Middle East, and Africa languages are a plus.

At Smith Micro, we develop software that helps leading wireless service providers and cable operators simplify, enhance, and monetize the mobile experience. Our solutions enable carriers to engage, protect, and retain subscribers through connected family safety, digital parenting, consumer IoT management, and next-generation voice messaging. Our current product portfolio includes SafePath, a Family Digital Lifestyle platform that supports family location, parental controls, digital safety, connected device management, and flexible carrier deployment models; and CommSuite, a voice messaging platform that adds intelligence, usability, and value-added services to the mobile voice experience.

We are looking for a Senior Salesperson to lead strategic sales efforts across EMEA markets. This role will focus on carrier, cable operator opportunities and other membership organizations, for software platforms that support family safety, digital parenting, connected device experiences, and next-generation voice messaging. You will work closely with Smith Micro’s product, engineering, marketing, and executive teams to identify opportunities, shape customer solutions, guide pilots and trials, and support successful commercial launches.

The successful candidate will be a commercially driven sales leader with a strong track record of building executive relationships, developing account strategies, and closing complex technology opportunities with telecom and cable customers. You will help position SafePath and CommSuite solutions effectively, expand Smith Micro’s presence in EMEA, and drive sustainable revenue growth. Experience using AI tools to create executive presentations, refine customer messaging, or support practical go-to-market strategies is a plus.

What You Will Bring:

Identify, negotiate, and close significant new business opportunities with telecom and cable operators

Build and manage a robust sales pipeline, with accurate quarterly and annual revenue forecasting

Strengthen existing customer relationships and develop new relationships across executive, commercial, and technical stakeholders

Coordinate internal teams, including solution engineering, technology leadership, product development, and program support, to respond effectively to new opportunities

Provide account insights, market feedback, and customer requirements to product, strategy, and sales leadership

Use market insights and, where applicable, AI-enabled tools to support compelling customer presentations, sales materials, and practical go-to-market strategies

Conduct market and competitive analysis, including pricing and positioning recommendations

Guide the successful execution of pilots, trials, projects, and product launches through effective cross-functional collaboration

Take accountability for revenue contribution, business growth, and achievement of current and long-range objectives

Travel to different countries as needed, specifically in EMEA

What You Will Bring:

Significant sales experience in mobile, telecom, SaaS, or related technology markets, ideally with major MNO, cable, or carrier accounts
A proactive business development mindset, with the ability to open new doors and uncover new opportunities
A proven track record of meeting or exceeding sales targets and growth objectives
Experience presenting to and engaging with senior executives, commercial decision-makers, and technical buyers
Preferred: experience using AI tools to develop executive-level presentations, customer-facing narratives, and go-to-market strategy recommendations
Ability to create, develop, and sustain relationships with strategic partners and customer stakeholders
Demonstrated ability to manage complex sales opportunities from discovery and qualification through solution design, business modeling, negotiation, close, and implementation
Proven ability to maintain a healthy sales pipeline that supports or exceeds revenue forecasts
Experience managing sales activities for multiple, complex software platforms
Strong forecasting discipline, with the ability to accurately assess timing, probability, and revenue impact
Demonstrated success negotiating complex commercial contracts
High energy, resilience, and a results-oriented approach to building and closing business

Technical Expertise:

Working knowledge of wireless networks, mobile devices, cloud and SaaS technologies, mobile applications, location services, parental controls, digital safety, consumer IoT, messaging, broadband, and related carrier technologies

Strong English communication skills are required, with other EMEA languages considered a plus

Prior experience selling software and prior experience working with wireless carriers a plus.

If you are ready to bring your sales leadership, market insight, and enthusiasm to a global technology company, we would like to hear from you.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Smith Micro offers competitive compensation and benefits aligned with local market practices and applicable requirements with benefits aligned with the applicable country and employment arrangement. Specific benefit details will be discussed during the interview process.

Smith Micro is an equal opportunity employer. We are committed to providing a fair, inclusive, and respectful recruitment process and to considering all qualified applicants without regard to characteristics protected by applicable law. If you require an accommodation or support during the recruitment process, please contact Human Resources at [email protected]

About the Company

Smith Micro Software

Licenses mobile safety software for operators

Smith Micro Software develops software that improves mobile experiences and digital safety for operators, device makers, and consumers. Its products include SafePath for family safety, CommSuite for voice messaging, and ViewSpot for dynamic operator content and engagement. The company licenses software and offers subscriptions, professional services, and ongoing updates and support. Its goal is to help families manage digital lives while giving mobile operators tools to engage customers and monetize services globally.

Company size: 201-500
Company stage: IPO
Headquarters: McCandless, Pennsylvania
Founded: 1982

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