Walgreens

Retail pharmacy chain with health services

Registered Group Supervisor Fulfillment Center

PharmacyPosted on Nov 12

Full-timeDenver, CO, USA

About the Job

Requirements

Be a registered pharmacist and have at least 1 year of experience as a pharmacist.
Hold current pharmacist licensure in multiple states as required by Micro Fulfillment Centers, or be willing and able to obtain licensure in multiple states within six months of the position start date to serve as Pharmacist in Charge for facility licensing across multiple states.
Have experience analyzing and reporting data to identify issues, trends, or exceptions, drive improvement of results, and find solutions.
Have experience establishing and maintaining relationships with individuals at all levels of the organization, in the business community, and with vendors.
Have experience prioritizing, performing, and making decisions while maintaining composure under pressure.
Have experience coaching, mentoring, empowering, and training staff and fostering a team environment.
Have basic Microsoft Word skills, including opening documents; cutting, pasting, and aligning text; selecting font type and size; changing margins and column width; sorting; inserting bullets, pictures, and dates; using find and replace, undo, spell check, track changes, and the review pane; and printing.
Have basic Microsoft Excel skills, including opening workbooks; inserting rows and columns; selecting font style and size; formatting cells as currency; copying, pasting, and saving; aligning text; selecting cells; renaming worksheets; selecting chart styles; and inserting worksheets.
Be willing to work various hours and any shift, including evenings and weekends as needed.
Be willing to travel up to 10% of the time for business purposes, within and out of state.

Responsibilities

Ensure compliance with federal, state, and local pharmacy laws and company and facility policies; oversee security protocols protecting patient privacy in accordance with HIPAA guidelines; maintain required records and follow pharmacy-practice laws and regulations; and review pharmacist licensure and pharmacy technician registration statuses and renewals.
Serve as Pharmacist in Charge as required by the facility and maintain pharmacy standard operating procedures in accordance with state and federal laws and regulations governing pharmacy practice.
Conduct one-on-one and team meetings; track time and attendance; provide employee feedback; schedule employees; write and deliver performance reviews; counsel, interview, and develop employees; and implement performance improvement plans.
Manage daily operations of the designated team and supervise team members; ensure work orders are processed and established quality and deadline requirements are met.
Maintain records of customer interactions, including details, complaints, comments, and actions taken; contact customers to respond to inquiries or communicate investigation results and planned adjustments; and resolve escalated issues.
Facilitate continuous improvement toward team goals, identify process improvements, identify areas requiring additional development, and recommend ways to management to achieve necessary results.
Complete continuing education credits to maintain current pharmacy licensure.
Represent the company positively and motivate the team to create a positive work environment and reach or exceed department goals.

Desired Qualifications

Have supervisory experience.
Have experience using PROMISE, INTERCOM, and PLUS computing systems and related functions.
Have Micro Fulfillment Center leadership experience.
Have project management experience, including planning, organizing, and managing resources to successfully complete specific project goals and objectives.

Job Summary

Responsible for the day-to-day function of the team at an MFC facility. In charge of training, coaching and providing feedback and recognition to team members and keeps management informed of issues. Supervises departmental work activities, staffing, and scheduling to achieve business objectives. Maintains and improves performance of department through building team member morale, motivating team members, and using constructive coaching/discipline policies of the organization.

Job Responsibilities

Responsible for ensuring compliance with federal, state, and local pharmacy laws, as well as company and facility policies. Oversees necessasry security protocols to ensure protection of patient privacy in line with the company’s HIPAA guidelines. Responsible for maintaining all records and following the laws and regulations regarding the pharmacy practice. Reviews pharmacist licensure and pharmacy technician registration status and renewals.
Serves as the Pharmacist in Charge (PIC) as required by facility. Maintains Pharmacy Standard Operating Procedures in accordance with state and federal laws and regulations governing the practice of pharmacy.
Responsible for leadership duties such as conducting one-on-one and/or team meetings, time and attendance tracking, providing feedback to employees, employee scheduling, writing and delivering performance reviews, counseling, interviewing, developing employees, and performance improvement plans.
Responsible for managing daily operations of designated team and the supervision of team members. Ensures processing of work orders and adherence with established quality and deadline requirements.
Maintains records of customer interactions, records details, complaints, comments, and action taken. Contacts customers to respond to inquiries or to notify them of investigation results and planned adjustments. Resolves escalated issues.
Responsible for facilitating continuous improvement to reach team goals. Looks for ways to improve current processes with enhancements and ideas. Identifies areas where additional development is required and makes recommendations to management on how to achieve necessary results.
Completes continuing education credits towards pharmacy licensure to maintain current status.
Acts as an agent of the company by projecting a positive attitude, enthusiasm, team spirit and integrity in order to motivate the team, creating a positive work environment, and reaching and exceeding department goals.

About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
The salary for this role is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual compensation and performance-based bonus that you will be offered will depend on a variety of factors including experience, geographic location, and other factors permitted by law. This job posting will remain open for a minimum of 5 days and may remain open until the position is filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

External Basic Qualifications

Registered Pharmacist and at least 1 year of experience as a pharmacist.
Current pharmacist licensure in multiple states as required by MFCs or willing and able to obtain
licensure in multiple states within six months of position start date in order to service as PIC for facility licensing across multiple states.
Experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
Experience establishing and maintaining relationships with individuals at all levels of the organization, in the business community and with vendors.
Experience prioritizing, performing, and making decisions while maintaining composure under pressure.
Experience in coaching, mentoring, empowering, training staff and fostering a team environment.
Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet).
Willing to work various hours, any shift, including evenings and weekends as needed.
Willing to travel up to 10 % of the time for business purposes (within state and out of state).

Preferred Qualifications

Supervisory experience.
PROMISE, INTERCOM, and PLUS computing systems and related functions.
Micro fulfillment Center leadership experience.
Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).

We will consider employment of qualified applicants with arrest and conviction records.

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Job Function

Customer Contact Center

Common Location

5675 PECOS ST,STE 100,DENVER,CO,80221-06655-01398-M

Pay Type

Salaried

Start Rate

100000

Employment Type

Full-time

Maximum Rate

175000

About the Company

Walgreens

Retail pharmacy chain with health services

Walgreens is a retail pharmacy network in the United States that sells prescription medications, over-the-counter drugs, health and wellness products, and offers photo services. It operates through a large network of stores and an online platform, enabling customers to order prescriptions or products online and pick them up the same day. Walgreens’ photo service lets customers print photos and create personalized gifts such as photo books, cards, invitations, and other custom items via in-store kiosks or online. The company differentiates itself with a nationwide store footprint, integrated pharmacy and health services, and the ability to deliver convenience through online ordering and same-day pickup. Its goal is to provide convenient access to medications and health-related products while expanding personalized consumer services to improve everyday wellness.

Company size: 10,001+
Company stage: Grant
Total funding: $25M
Headquarters: Deerfield, IL
Founded: 1901

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