Case Manager - Placements, ISHSSP and JCOD-STOP

Salary Range: 27 to 28.5 (Currency: USD) (Pay period: per-hour-wage)

Job Summary

• The Interim Step-Down Housing and Supportive Services Program (ISHSSP) and County of Los Angeles Justice, Care and Opportunities Department (JCOD) Specialized Treatment for Optimized Programming (STOP) Case Manager (also known as the ISHSSP/JCOD-STOP Case Manager “and Placements”) is the direct provider of casework and placement services to current and prospective students/participants. Responsibilities can include but are not limited to intake, initial assessment, initial placement in community-based services, transportation, case planning, case management, and collaborating with Community Based Providers (CBP), the County or LA Juvenile Probation Dept. and County of LA Courts, about progress and adjustments as needed

Essential Duties

Case Management & Participant Support:

Provide interactive services to the ISHSSP and/or JCOD STOP students/participants.

Develop Case Management Plans (CMP) for participants within 30 days of placement, ensuring goals and objectives align with assessment results.

Monitor participant’s progress throughout all program phases and adjust plans as needed.

Provide a minimum of two (2) face-to-face case management sessions each month (one may be virtual based on work schedules, geographic location, etc.).

Make appropriate referrals to community-based providers and outside agencies as necessary.

Develop discharge and aftercare plans to support successful program transitions/completions.

Documentation & Compliance:

Maintain comprehensive and accurate case records, progress notes, all required elements of the CMP, and statistical information for ISHSSP/JCOD STOP participants in both participant files and a data management system.

Document the evidence-based assessment results within the CMP, enter it into a data management system and share with the participant and community-based providers.

Ensure CBP subcontractors follow policies and procedures to meet all contract(s) requirements.

Collaboration & Communication:

Maintain strong, collaborative relationships with ISHSSP/JCOD STOP Contract Compliance Manager and/or other Amity Faculty, Probation and Criminal Justice liaisons, subcontracted CBP programs, and JCOD ISHSSP/STOP participants.

Communicate effectively and professionally with all relevant parties to support participant success

Youth Engagement & Skill Building:

Engage participants via CBP provider staff using effective communication, active listening, and conflict meditation skills.

Work in conjunction with CBP staff to model positive behavior and provide encouragement during challenging situations.

Equip CBP’s/participants with tools and skills to support prosocial decision-making and long-term success.

Guide CBP’s and motive at-risk youth toward healthier lifestyles and improved community integration.

Additional Responsibilities:

May be asked to perform placement specialist, outreach specialist, or transportation related duties as needed for the operational prudence of the project.

Complete other duties as assigned.

Education and Experience:

Required:

High School Diploma or equivalent

Experience working in substance abuse program(s), with criminal justice , or with at-risk youth offenders, or

Experience in providing case management services.

Valid California driver’s license and eligibility for Amity vehicle insurance.

Preferred:

Two (2) years of experience working with at-risk youth in the provision of treatment, housing, and/or case management services.

Two (2) years of experience working with criminal justice populations in the provision of case management services.

Current Substance Use Disorder (SUD) Certification approved by the State of California Department of Healthcare Services (DHCS).

Operational knowledge and proficiency with MS-Word, Excel, and basic data entry systems.

Understanding of causes, symptoms, and effects of substance abuse; appreciation for the Behavioral, psychological, physical and social effects of drug abuse.

Recognition of the importance of individual differences created by personalities, cultures, lifestyles, social networks, and other factors that influence behavior. Demonstrate the ability to apply this knowledge to treatment practices.

Understand an array of treatment modalities available to participants and maintain a current awareness of availability for placement within each treatment paradigm.

Continuing Education/Training:

Within the specified contract timeframes, personnel file shall document evidence of participation in the following trainings:
New Employee Orientation (Organizational and Programmatic Orientation)
Participation in mandatory Grantee or ISHSSP/JCOD STOP Subcontractor Orientation
Motivational Interviewing
Monthly Training
Additional training topics relevant to the delivery of treatment services may include:
Required Curriculum (if applicable)
Agency and project-specific case management and record keeping requirements
Appropriate, required individualized treatment/action plan documentation
Professional ethics and overfamiliarity
Confidentiality (Title 42 Code of Federal Regulations (CFR) Part 2)
Process group and cognitive skills group
Therapeutic community concepts
Trauma-Informed Care
Criminal justice treatment
Gender responsive treatment
Criminality
Impact of trauma on SUD and criminality
Treatment of trauma
Treatment within a diverse offender population
Issues impacting SUD and criminality
Cultural Competency Training
CPR Certification, First Aid Certification and an annual Tuberculosis (TB) test
Sexual Harassment Prevention
Emergency Procedures
Health Insurance Portability Accountability Act (Title 45 CFR Part 164)
Signed acknowledgement of Drug Free Workplace policy
Signed CDCR Prison Rape Elimination Policy (PREA) form
Participate in bi-annual in-service training regarding the background and purpose of the
STOP, CDCR vs. LA County ISHSSP/JCOD STOP policies and procedures, the principles of evidence-based programming, the application of any STOP forms, and the characteristics of the services offered.
Participate in annual Database training.
Participate in technical assistance training or other training as appropriate.

Skills & Abilities

Ability to integrate and align treatment options with institutional recommendations, participant indications, and the results of the evidence-based assessment tool.
Ability to demonstrate proper attitudes and techniques towards program participants.
Ability to work co-operatively with a multi-disciplinary team.
Excellent interpersonal and communications skills and the ability to work effectively with a wide range of constituencies in the community and within the organization.
Ability to work with minimal supervision.
Ability to work constructively with diverse people and with parties that may have divergent perspectives and interests.
Protect program participants’ health, safety, welfare, and confidentiality of records and participant information.
Demonstrate proper attitudes and techniques towards program participants.
As an interface between institutional and community settings, an attitude of appropriate advocacy for participants is essential.
Model professionalism, effective work habits and responsible living.

ADA Information

ADA Information:

Physical Requirements: 

Faculty must frequently lift and/or move up to 25 pounds.

Frequently required to sit and/or stand for extended periods of time.

Frequently sitting and typing for extended periods of time.

Occasionally required to reach, walk, climb, pull, push, grasp, stretch, stoop.

Frequently required to talk, hear, see, and use repetitive motions.

Frequently able to communicate verbally and in written form.

Frequently able to use all types of vision, such as close vision, distance vision, color vision, peripheral vision, and depth perception, to complete daily tasks

Required to wear comfortable and office appropriate clothes.

Mental Demands:

Ability to change direction as priorities shift.

Ability to thrive in an environment that requires one to adapt to changing circumstances.

Ability to professionally work under pressure with difficult or temperamental students & faculty.

Ability to handle mental and emotional stress related to the position.

Work Conditions:

Generally, in an indoor office setting.

Environmental Conditions:

The noise level in the work environment is moderate but can be loud.

The temperature in the work environment is usually moderate to cool but can be cold or hot.

Travel:

Will travel locally in California or out of state as needed.

Work Environment:

Flexibility to work evenings and weekends (only) when necessary.

Ability to travel as needed.

COVID-19 protocols are updated per CDC, state, and local guidance. Proof of vaccination required, with exceptions for medical or religious accommodations.