WNS

Global BPM and analytics services provider

GDS Travel and Sales Account Specialist

Customer SupportConfirmed live in the last 24 hours

Full-timeQuezon City, Metro Manila, PhilippinesNo salary listed

About the Job

Requirements

For the GDS Travel Specialist path, be at least a high school graduate; applicants under the new K-12 curriculum should be Senior High School graduates, while high school graduates under the old curriculum are welcome.
For the GDS Travel Specialist path, have at least 1 year of GDS experience.
For the Sales path, be a college graduate.
For the Sales path, have at least 1 year of BPO sales experience.
Have good customer service skills.
Be willing to work onsite and on shifting schedules.
Be able to start as soon as possible.
Submit education proof at the time of joining or offer.

Responsibilities

Communicate with customers professionally and provide solutions for specific requests according to process guidelines.
Listen attentively to customer needs and demonstrate empathy while providing customer support.

Desired Qualifications

Travel account experience is preferred for the GDS Travel Specialist path.

Job Description

Communicate with customers in Professional Manner & provide solution for specific requests as per process guidelines. Listen attentively to customer needs and demonstrate empathy while providing the customer support.

Qualifications

GDS Travel Specialist

At least high school graduate
With at least 1 year GDS experience
Preferably with travel account experience

Sales

Must be a college graduate
With at least 1 year BPO sales experience

• Good customer service skills
• Willing to work onsite, and on shifting schedules
• Can start ASAP

Note: for applicants falling under new K-12 Curriculum, should be graduates of Senior High School, however under the old(before K-12) curriculum HS(High School Graduates are welcome to apply. Education Proofs to be submitted at the time of Joining/Offers.

Additional Information

Benefits and Company Perks:

• Structured career path
• Growing and expanding team – more internal career progression opportunities for all
• Safe work environment
• Free HMO Coverage from Day 1, including your dependents
• Skills Training opportunities
• Paid Leaves
• Annual appraisal

About the Company

WNS

Global BPM and analytics services provider

WNS provides business process management and analytics services to large enterprises. It helps clients improve operational efficiency, customer experience, and decision-making by delivering end-to-end BPM, research and analytics, finance and accounting, and digital transformation support across industries such as insurance, banking, healthcare, travel, and manufacturing. The company combines domain expertise with technologies like artificial intelligence, machine learning, and advanced analytics to create custom, data-driven solutions. Delivery centers worldwide enable scalable, agile service delivery and access to specialized talent, while a digital-first approach focuses on automation, cognitive computing, and data insights. WNS aims to form long-term partnerships that deliver measurable business impact across the value chain.

Company size: 10,001+
Company stage: Acquired
Total funding: $3.3B
Headquarters: Mumbai, India
Founded: 1996

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