Yale New Haven Health

Integrated hospital system with academic affiliations

Outreach Phlebotomist - Outpatient Draw Stations

Diagnostics & Laboratory ProfessionalsUpdated on Nov 10

Full-timeNew Haven, CT, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or GED is required.
Completion of an approved phlebotomy certification course or equivalent experience with on-the-job training is required.
At least one year of current phlebotomy experience is required, or successful completion of an accredited phlebotomy program and internship.
Two to three years of work experience in a customer service environment is required; experience in a hospital or physician's office with patient interaction is preferred within this qualification.
The role requires the ability to follow laboratory and hospital policies and procedures, specimen collection procedures, universal precautions, and patient-safety protocols.
The role requires the ability to perform blood culture collections using proper antiseptic techniques and to perform EKGs and nasal swabs when required at the draw station.
The role requires the ability to communicate directions to patients for collecting certain urine and stool samples.
The role requires accurate patient registration, including transcribing orders from physician's offices.
The role requires proper packaging and transport of samples to the performing laboratory and maintaining sample integrity throughout collection, transportation, and laboratory receipt.
When required, the role requires obtaining an Advanced Beneficiary Notice, explaining it financially to the patient, and scanning the form into the electronic medical record.

Responsibilities

Adhere to Performance Standards, Policies, and Behaviors.
Demonstrate knowledge of and adhere to laboratory and hospital policies and procedures.
Participate in activities that demonstrate professionalism, commitment to competency, and career growth.
Follow established specimen collection policies defined by the hospital.
Perform blood culture collections using proper antiseptic techniques.
Perform EKGs and collect nasal swabs when required at the draw station location.
Provide directions to patients for collecting certain urine and stool samples.
Follow universal precaution standards for every venipuncture, EKG, or nasal swab collection.
Recognize signs and symptoms associated with adverse reactions to venipuncture and follow proper protocols to maintain patient safety.
Perform patient registration accurately, including transcribing orders from physician's offices.
Package and transport samples to the performing laboratory according to laboratory procedures.
When required, obtain an Advanced Beneficiary Notice, provide the patient with a financial explanation of the form, and scan it into the electronic medical record.
Maintain sample integrity from collection through transportation and receipt in the laboratory.
Perform other duties as assigned to ensure efficient department operations.

Overview

Yale New Haven Hospital has positions available for certified or certification eligible phlebotomists in outpatient settings. The outreach phlebotomy positions are not union positions. As a member of our Laboratory Medicine team, you will get to work with some of the leading experts in several specialty fields every day. The department’s fast-paced team-oriented atmosphere creates an environment that is progressive, challenging and rewarding—both personally and professionally.

Responsibilities

Understands and adheres to Performance Standards, Policies and Behaviors.
Demonstrate knowledge and adhere to laboratory and hospital policies and procedures.
Participates in activities that demonstrate professionalism, a commitment to competency and career growth.
Follow all established specimen collection policies as defined by the Hospital.
Perform blood culture collections using proper antiseptic techniques.
Perform EKGs and collect nasal swabs, if required in the draw station location.
Ability to communicate directions to patients for collection of certain urine and stool samples.
Follow universal precaution standards for each venipuncture, EKG or nasal swab collection 100% of the time.
Recognize the signs and symptoms associated with an adverse reaction to a venipuncture and follow proper protocols to maintain patient safety.
Need to be able to perform patient registration accurately, including transcribing orders from physician’s offices.
Package and transport all samples to performing laboratory correctly following laboratory procedures.
If required, obtains an ABN (Advanced Beneficiary Notice) for patient, and provides a financial explanation regarding the form to the patient and scans the form into EMR.
Responsible to maintain the sample integrity from the point of obtaining the sample, through the transportation and receipt in the laboratory.
Performs other duties as assigned to assure efficient operations of department.

Qualifications

Education: High school diploma or GED required. Completion of an approved Phlebotomy certification course or equivalent experience with on-the-job training.

EXPERIENCE: A minimum of one (1) year of current phlebotomy experience OR successful completion of an accredited phlebotomy program and internship. Two (2) to three (3) years' work experience in a customer service environment, preferably in hospital/physician office with patient interaction.

About the Company

Yale New Haven Health

Integrated hospital system with academic affiliations

Yale New Haven Health is a health system that operates five hospitals (Yale New Haven, Bridgeport, Greenwich, Lawrence + Memorial, Westerly) and provides access to a wide network of primary care physicians and specialists through Northeast Medical Group and Yale Medicine. Through its affiliation with Yale University and Yale School of Medicine, it connects patients to the latest medical treatments and research. Its facilities and outpatient locations enable coordinated care across a single organization that aims to be more patient-focused, more accessible, and more cost-effective. The system delivers care by combining hospital services, primary and specialty care, and advanced clinical relationships to integrate treatment with ongoing research and clinical trials, offering patients access to innovative therapies and personalized treatment options.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: New Haven, CT
Founded: 1996

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