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Mondelez International

Makes cookies, chocolate, gum and candy worldwide

O2O Manager - Dark store

Account ManagementConfirmed live in the last 24 hours
Full-timeShanghai, ChinaNo salary listed

About the Job

Requirements

  • Bachelor's degree or above.
  • At least 5 years of key-account sales or key-account management experience.
  • At least 1 year of customer-management sales experience in the flash warehouse business.
  • Strong ability to acquire new customers and experience operating projects from zero to one.
  • Strong communication, coordination, and business negotiation skills, including building relationships with major-customer procurement teams and senior leaders.
  • Team collaboration and project-management ability, including coordinating internal resources to implement projects.
  • Strong market insight and adaptability to changes in the market and customer needs.
  • Willingness to travel frequently nationwide, estimated at over 50% of working time.
  • Proficiency with Outlook, Excel, and PowerPoint.

Responsibilities

  • Independently manage national key accounts end to end, including customer development, negotiation, contract signing, and long-term relationship maintenance.
  • Understand customers’ business models, pain points, and development needs; develop plans across supply, merchant operations, and platform operations; meet sales targets; and act as a trusted customer adviser.
  • Build and maintain strategic partnerships with customer procurement teams and senior leaders.
  • Master the product knowledge and value chain of the flash warehouse offering, including software systems, hardware equipment, and operating solutions.
  • Develop competitive, practical smart solutions tailored to customers.
  • Organize and lead product demonstrations, technical discussions, solution presentations, and commercial negotiations; communicate the business value of solutions clearly.
  • Represent customers internally and coordinate product, technology, operations, and project implementation teams.
  • Ensure a seamless transition from sales to delivery, drive successful project implementation, and maintain customer satisfaction.
  • Collect and communicate customer needs and market developments to support continuous improvement of products and services.
  • Analyze nationwide flash warehouse market developments to identify strategic opportunities and potential customers.
  • Assist the flash warehouse lead in opening new markets and acquiring customers from zero to one; support regional flash warehouse sales and execution of action plans.
  • Use Outlook, Excel, and PowerPoint to track weekly sales progress and order fulfillment rates, and submit regular sales forecasts and work reports.
  • Analyze sales data and market trends to provide data support for management's strategic decisions.

Desired Qualifications

  • Familiarity with flash warehouse, new retail, or related fields.
  • Established customer relationships or resources.
  • A successful track record of winning national key accounts.

About the Company

Mondelez International

Makes cookies, chocolate, gum and candy worldwide

Mondelez International makes snack foods sold in grocery stores, convenience shops and online from North America and Europe to Latin America, Asia and Africa. Its brands include Oreo and Chips Ahoy cookies, Cadbury, Milka and Toblerone chocolate, Trident gum and Halls cough drops. The company runs factories around the world, buys large amounts of cocoa and wheat, and ships finished snacks to retailers and distributors. It earns money by selling these branded snacks at wholesale, and it grows by adding local brands and buying regional bakeries and snack makers. Mondelez took its current name in 2012, when Kraft Foods split off its North American grocery business, and is based in Chicago.

Company size
10,001+
Company stage
IPO
Headquarters
Chicago, IL
Founded
1903

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