Full-Time

Customs Analyst

Posted on 1/20/2025

Flexport

Flexport

1,001-5,000 employees

Logistics and supply chain management services

Automotive & Transportation
Social Impact
Financial Services

Entry, Junior

London, UK

Category
Procurement & Sourcing
Supply Chain Management
Operations & Logistics
Required Skills
Customer Service
Requirements
  • 0-2 years current experience in customs, including experience in handling customs declarations (2-5 years for associate).
  • Ability to handle a large volume of entries & clients
  • Familiarity with Customs product classification and the UK tariff.
  • Excellent communication, interpersonal, and organizational skills.
  • Next-level logistical problem-solving skills, finding solutions to complex client problems is a must.
  • An obsession with client happiness. You succeed when they succeed.
  • Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.
  • High level of computer literacy. No paper. All digital.
Responsibilities
  • Digitally prepare and file all documentation required to customs clear goods in our bespoke software.
  • Manage a large client base shipping multiple commodities and exceptions
  • Client centric approach - Be obsessed with the client and work with them to find solutions and think outside the box.
  • Review, organize and analyze incoming documents to ensure compliance with the local Customs Regulations.
  • Provide necessary documents to other government agencies when required (OPSS, NVWA etc).
  • Confidently classify goods, be the expert and provide advice to clients.
  • Identify the potential for the use of a Preferential Trade Agreement on a per shipment basis & understand how to read free trade agreements.
  • Maintain excellent working relationships with clients by providing first in class customer service. Become and be a trusted trade advisor to clients.
  • Manage mid level projects within the team to drive operational processes and efficiency.
Desired Qualifications
  • Understanding of Classification (is a bonus)
  • Ability to handle a range of commodities including goods requiring specific licenses.

Flexport provides logistics and supply chain services to facilitate global trade, including ocean shipping, air freight, ground transportation, and customs brokerage. Their technology platform allows clients to track shipments in real-time, offering enhanced visibility and control over their supply chains. Unlike competitors, Flexport also offers trade advisory and financial services, including trade finance and insurance, to help businesses manage risks. The company's goal is to streamline global trade operations and improve efficiency through technology.

Company Stage

N/A

Total Funding

$2.4B

Headquarters

San Francisco, California

Founded

2013

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

-3%
Simplify Jobs

Simplify's Take

What believers are saying

  • Integration of AI enhances Flexport's logistics operations and decision-making processes.
  • Acquisition of Convoy's assets boosts Flexport's digital platform capabilities.
  • Growing demand for carbon-neutral shipping solutions expands Flexport's carbon offset services.

What critics are saying

  • Departure of key executives may disrupt Flexport's strategic direction.
  • Complaints from clients like Peloton could harm Flexport's reputation.
  • Leadership changes may indicate potential instability affecting company morale.

What makes Flexport unique

  • Flexport offers a comprehensive logistics platform with real-time tracking capabilities.
  • The company provides both FCL and LCL shipping options for diverse client needs.
  • Flexport's technology platform enhances supply chain visibility and control for businesses.

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Benefits

Free Food

Company Social Outings

Health & Wellness

Dental Insurance

Vision Insurance

Health Insurance

Life Insurance

Paid Time Off

PTO / Vacation Policy

Paid Holidays

Maternity / Paternity Leave

Financial Benefits

401K / Retirement Plan

Performance Bonus

Employee Stock Purchase Plan