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State of North Carolina

Public sector employer delivering state services

Judicial Services Coordinator

Case Management & AdvocacyPosted on Nov 11
Full-timeNorth Carolina, USA$33.9k - $59.3k

About the Job

Requirements

  • A bachelor's degree in criminal justice, human services, psychology, or a related field from an appropriately accredited institution, or an equivalent combination of training and experience.
  • An associate's degree in criminal justice, human services, psychology, or a related field from an appropriately accredited institution and two years of experience in the court system, paralegal work, or other directly related experience, or an equivalent combination of training and experience.
  • A high school or General Educational Development diploma and four years of experience in the court system, paralegal work, or other directly related experience, or an equivalent combination of training and experience.
  • Ability to communicate effectively, orally and in writing.
  • Ability to work effectively as a member of a team, including in court intake.
  • Ability to manage time and organize work, and to work under stressful situations.
  • Professional conduct appropriate for a highly visible position within Community Supervision.

Responsibilities

  • Accept, inspect, and process legal documents for new probation cases.
  • Review court judgments and match offenders' skills to community-service needs, considering criminal history, physical condition, age, transportation needs, and availability within the designated period.
  • Interview offenders to obtain information about past arrests and convictions, work records, and family and social histories for presentence and pre-parole investigations and to develop treatment and sanction recommendations.
  • Assess the needs of offenders and recipient agencies and refer offenders to support agencies when needed to address special needs.
  • Negotiate agreements, place offenders with agencies for designated community-service work, complete required documentation, prepare reports, and maintain case files.
  • Serve as a representative of the court or agency in the community, maintain public awareness of the community-service program, and interact with members and officials of the judicial system, community agencies, victims, offenders, and the public.
  • Intake new supervised and unsupervised probation cases and, in specified areas, monitor deferred prosecution cases.
  • Obtain case information from offenders, enter data into the appropriate software system, assign offenders for supervision, determine whether interpreter services or ADA accommodations are needed, provide reporting instructions, and process intrastate and interstate transfer cases out of court.
  • Monitor compliance for offenders sentenced to community service, including placing supervised and unsupervised offenders with agencies to perform work hours, and monitor a low-risk, low-needs offender caseload where applicable.
  • Provide technical support to court staff by accepting, examining, and processing legal documents and conducting pre-sentence, pre-parole, and post-release investigations.
  • Prepare documents and track case status.
  • Use software systems including Opus, CSAS, ICOTS, FMS, and AOC, as well as email.

Desired Qualifications

  • Familiarity with Opus, CSAS, ICOTS, FMS, or AOC.
  • Working knowledge of local and regional community resources to support placement of monitored offenders.

About the Company

State of North Carolina

Public sector employer delivering state services

North Carolina State Government employs over 81,000 people across agencies and universities to deliver public services in areas like arts, transportation, IT, environment, public safety, and healthcare. Its offerings are public-sector careers and programs that serve residents and visitors. It differs from private competitors by being a state-run institution with a broad, unified mission and government-funded services, offering benefits and advancement within a public framework. The goal is to provide reliable public services, strengthen communities, grow the economy, invest in public schools, and raise middle-class incomes.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Raleigh, NC
Founded
1789

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