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University of Wisconsin System

Statewide public university system in Wisconsin

Interlibrary Loan Coordinator and Cataloging Assistant

Clerical & Data EntryPosted on Nov 12
Full-timeMenomonie, WI, USA$20 /hr

About the Job

Requirements

  • A high school diploma is required.
  • Functional written and spoken communication skills are required.
  • Ability to perform multiple tasks and complete diverse projects simultaneously is required.
  • A strong customer service orientation is required.
  • Ability to work independently and collaboratively in a team environment is required.
  • The applicant must ensure eligibility for employment in the United States by the appointment date and maintain valid work authorization throughout employment.
  • Employment is contingent on passing a criminal background check, reference checks, and an essential job function test, as applicable.

Responsibilities

  • Coordinate daily interlibrary loan and resource-sharing activities, including processing borrowing and lending requests, document delivery, customer service, and maintaining accurate records.
  • Provide training, support, and day-to-day work guidance to student employees assigned to interlibrary loan activities, and participate in student employee hiring and evaluation processes.
  • Use specialized resource-sharing platforms, including Alma Resource Sharing, OCLC, Rapido, and RapidILL, and integrated library management systems to process interlibrary loan and document delivery requests.
  • Troubleshoot independently and collaboratively, using library, campus, and UW System personnel to resolve technical and service-related issues across multiple systems and maintain reliable access to resources.
  • Maintain knowledge of ADA Title II to deliver accessible services.
  • Maintain interlibrary loan policy and procedure manuals in line with the US Interlibrary Loan Code, American Library Association standards, and institutional goals; train backup staff in procedures.
  • Identify and recommend policy or procedure improvements to reflect technology changes and campus information needs.
  • Follow copyright law and licensing agreements in resource-sharing activities.
  • Maintain interlibrary loan statistics and prepare routine activity reports as requested.
  • Collaborate with UW Libraries to maintain and improve cooperative resource-sharing services.
  • Troubleshoot issues with requests, systems, and user accounts, communicating with library users and partner institutions.
  • Maintain awareness of developments in resource-sharing systems and assist with testing or implementing workflow improvements as assigned.
  • Complete copy cataloging for physical collections using standardized UW System Libraries procedures and OCLC.
  • Coordinate processing of newly cataloged library materials, including assigning and monitoring student work, maintaining processing procedures, ensuring quality control, and preparing materials for circulation and shelving.
  • Provide backup for Access Services and circulation desk activities, assist patrons, answer questions, and apply circulation policies and procedures.
  • Assist with summer camps that may use the library during summer operations.
  • Model customer-service best practices and mentor student employees at the circulation desk in collaboration with colleagues.
  • Assist with circulation-related issues and refer exceptions or unusual situations to appropriate library staff.
  • Oversee physical collections, including proper shelving, cleanliness, organization, and user access.
  • Maintain professional competence in services and technology related to the position.
  • Serve on library and campus committees as confirmed by the Library Director or supervisor.
  • Follow the rights and responsibilities outlined in university library policies and the UW-Stout Polytechnic Faculty, Staff, and Limited Appointee Handbook.
  • Work on special library projects and assignments designated by the supervisor or Library Director.
  • Work Monday through Friday, 8:00 a.m. to 4:30 p.m., with possible later hours during summer to assist with camps.

Desired Qualifications

  • A bachelor's degree is preferred.
  • Experience working in a library or higher education setting is preferred.
  • Familiarity with library resource-sharing and management systems such as ILLiad, Rapido, OCLC products, or comparable platforms is preferred.
  • Strong organizational skills and attention to detail are preferred.
  • Supervisory experience training and overseeing student workers or volunteers is preferred.
  • Familiarity with interlibrary loan best practices is preferred.

About the Company

University of Wisconsin System

Statewide public university system in Wisconsin

The University of Wisconsin System is Wisconsin's statewide public higher-education network, providing university study, research and community outreach. Its institutions include research universities in Madison and Milwaukee, comprehensive universities and a polytechnic university, with undergraduate, graduate, doctoral and professional programs. The Board of Regents sets policy and approves budgets, while system administration coordinates finance, technology and shared services for the member universities. Created in 1971 by merging two public university systems under one board, it is headquartered in Madison, Wisconsin, and uses Universities of Wisconsin as its public brand.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Madison, WI
Founded
1971

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