Director of Social Media
GAP
Director of Social Media
GAP
Global apparel retailer with DTC brands
Build a multi-channel organic social media strategy that prioritizes storytelling, ensuring the brand is a leading voice in the conversation.
Lead the concepting and execution of high-impact, social-first campaigns and seasonal campaign storytelling that build brand love and drive organic reach.
Partner with the Creative, Brand, PR and Copy teams to develop social content with exceptional taste and visual excellence, acting as the final eye for execution and brand DNA.
Curate a sophisticated global influencer strategy, building an impactful inner circle of creators, celebrities, and niche tastemakers.
Influence annual planning and seasonal creative process at the inception stage, ensuring social-first assets (organic and paid) are concepted and captured at the beginning of the season.
Collaborate with global franchise partners and cross-functional teams and agency partners for impactful, synchronized global launches that drive buzz and conversation.
Establish clear KPIs and benchmarks for social programming, utilizing social listening and advanced analytics to identify consumer gaps and optimize ROI.
Oversee the global social and influencer budget and manage relationships with external social agencies, ensuring maximum efficiency and output.
Partner cross functionally to execute social, launch events, and experiential activations that translate digital buzz into real-world brand relationships.
Competencies
Strategy: Strength in developing breakthrough, social-first initiatives that build brand love and virality; ability to sell visionary concepts into executive leadership and champion industry-leading practices with both a short term and long-term view.
Execution & Taste: Demonstrate an impeccable taste level for social, talent and event creative, ensuring all output is elevated, on-brand, and platform-optimized.
Leadership: Build, mentor, and inspire a high-performing global team; facilitate a culture of creative risk-taking and agility in a fast-paced, matrixed environment.
Planning & Process: Strategically plan global initiatives to advance company goals; implement efficient internal and external workflows to achieve the highest quality output at speed.
Teamwork: Serve as the subject matter expert for the organization; partner and communicate strategy and seasonal plans effectively to cross-functional partners to drive total alignment.
Ownership: Maintain a proactive mindset to address cultural shifts and industry trends before they arise; take full accountability for the brand's social health and community sentiment.
12+ years of marketing experience, with at least 8+ years specifically leading Social Media and Influencer functions preferably within the fashion industry.
A proven track record of driving creative social campaigns, talent and celebrity relationships.
5+ years of experience managing teams, with a history of developing individual contributors and leading collaborative, creative environments.
Exceptional creative mind and taste.
A social-first, viral thinker who is obsessed with social virality, trending aesthetics, and the mechanics of digital storytelling.
Comprehensive knowledge of paid social, influencer seeding, and affiliate strategies, with a clear understanding of how to drive both awareness and conversion.
Strong analytical abilities, with a track record of using data (CreatorIQ, Tribe Dynamics, Dash Hudson, etc.) to report on and optimize performance.
Exceptional communication skills, with the ability to articulate a creative vision to senior stakeholders and navigate a complex, global organization.
Entrepreneurial spirit with the ability to work through ambiguity and a desire to act as a change agent for the brand's digital presence.
Gap Inc. is a global apparel retailer that designs, manufactures, and sells clothing and accessories through its family of brands, including Gap, Banana Republic, Old Navy, and Athleta. It serves customers worldwide via a network of physical stores and online platforms, operating mainly on a direct-to-consumer model. Products are sold across casual wear, activewear, and professional attire, with a focus on sustainability and ethical practices across the supply chain. What sets Gap Inc. apart from competitors is its mission-driven approach emphasizing environmental sustainability, diversity, and inclusion, combined with a diverse brand portfolio and omnichannel presence that coordinates in-store and online shopping experiences. The company aims to meet evolving market needs while upholding its values, growing its brands, and expanding its responsible, ethical business practices for employees, customers, and communities.
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