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GAP

Global apparel retailer with DTC brands

Director of Social Media

Marketing Generalist & ManagementConfirmed live in the last 24 hours
Full-timeNo salary listedIn-person

About the Job

Requirements

  • At least 12 years of marketing experience, including at least 8 years specifically leading social media and influencer functions; fashion industry experience is preferred.
  • A proven track record of driving creative social campaigns and managing talent and celebrity relationships.
  • At least 5 years of experience managing teams, with a history of developing individual contributors and leading collaborative, creative environments.
  • Comprehensive knowledge of paid social, influencer seeding, and affiliate strategies, with an understanding of how to drive awareness and conversion.
  • Experience using data and analytics tools such as CreatorIQ, Tribe Dynamics, and Dash Hudson to report on and optimize performance.
  • Ability to communicate creative vision to senior stakeholders and navigate a complex, global organization.

Responsibilities

  • Build a multi-channel organic social media strategy that prioritizes storytelling and establishes the brand as a leading voice in the conversation.
  • Lead the concepting and execution of high-impact, social-first campaigns and seasonal campaign storytelling to build brand affinity and drive organic reach.
  • Partner with Creative, Brand, PR, and Copy teams to develop social content and serve as the final reviewer for execution and brand identity.
  • Curate a global influencer strategy by building relationships with creators, celebrities, and niche tastemakers.
  • Influence annual planning and seasonal creative processes from inception, ensuring organic and paid social-first assets are concepted and captured at the beginning of each season.
  • Collaborate with global franchise partners, cross-functional teams, and agency partners on synchronized global launches.
  • Establish clear KPIs and benchmarks for social programming, using social listening and analytics to identify consumer gaps and optimize return on investment.
  • Oversee the global social and influencer budget and manage external social agency relationships to maximize efficiency and output.
  • Partner cross-functionally to execute social launches, events, and experiential activations that translate digital interest into real-world brand relationships.
  • Build, mentor, and inspire a high-performing global team; foster creative risk-taking and agility.
  • Plan global initiatives to advance company goals and implement efficient internal and external workflows.
  • Serve as the organization's social media subject matter expert and communicate strategy and seasonal plans to cross-functional partners.
  • Proactively address cultural shifts and industry trends and take accountability for the brand's social health and community sentiment.

Desired Qualifications

  • Fashion industry experience.

About the Company

GAP

Global apparel retailer with DTC brands

Gap Inc. is a global apparel retailer that designs, manufactures, and sells clothing and accessories through its family of brands, including Gap, Banana Republic, Old Navy, and Athleta. It serves customers worldwide via a network of physical stores and online platforms, operating mainly on a direct-to-consumer model. Products are sold across casual wear, activewear, and professional attire, with a focus on sustainability and ethical practices across the supply chain. What sets Gap Inc. apart from competitors is its mission-driven approach emphasizing environmental sustainability, diversity, and inclusion, combined with a diverse brand portfolio and omnichannel presence that coordinates in-store and online shopping experiences. The company aims to meet evolving market needs while upholding its values, growing its brands, and expanding its responsible, ethical business practices for employees, customers, and communities.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1969

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