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Clio

Cloud-based legal practice management software

Senior Product Designer - International Expansion

Product DesignConfirmed live in the last 24 hours
Full-time€83.9k - €113.5k

About the Job

Requirements

  • At least 6 years of experience designing digital products; B2B software-as-a-service experience is required.
  • Ability to design scalable experiences across multiple customer segments and/or products, such as Solo, SMB, and Mid-Market.
  • A proven track record of shipping high-quality work that solves customer problems and moves key product metrics.
  • Strong craft across interaction design, information architecture, usability, and visual design, with consistently high-quality execution.
  • A strong customer-centric practice and the ability to translate customer insight into actionable design direction.
  • Experience designing AI-powered features or workflows, with a strong understanding of user-centered applications of machine learning and generative AI.
  • High capability with design and prototyping tools and solid use of AI tools in the design process, such as Figma Make, Claude, and Gemini.
  • Strong communication and presentation skills, including clear articulation of rationale and trade-offs.
  • Ability to facilitate alignment, clarify trade-offs, and drive confident execution as a collaborative partner.

Responsibilities

  • Partner with Product and Engineering to define and execute experience design strategy and success metrics, using research and insights to prioritize customer and business needs.
  • Build customer intuition through direct engagement and advocate for customer needs in trade-offs, sequencing, and cross-functional decision-making.
  • Lead end-to-end design for a product area, from vision crafting through prototyping, testing, and polished execution.
  • Raise the quality bar through polished, accessible, and cohesive experiences and high-quality interaction design.
  • Improve design systems and patterns by identifying gaps and influencing consistency across the product beyond the immediate scope.
  • Drive alignment through clear storytelling, decision framing, and proactive collaboration across cross-functional teams.
  • Strengthen the team through constructive critique, mentoring by example, and consistently high-quality execution.
  • Lead the international design practice, beginning with France, by building scalable patterns, frameworks, and standards for expansion into new markets.
  • Understand legal professionals’ workflows and design experiences suited to their needs rather than simply translated.
  • Lead the end-to-end design process from strategic discovery and opportunity framing through development, launch, and ongoing iteration.
  • Launch high-impact features to learn, raise quality and coherence across the product ecosystem, and apply sound judgment to trustworthy, explainable, appropriately controlled AI automation.

Desired Qualifications

  • Fluency in Spanish, French, or another European language, written and spoken, for conducting research, building customer relationships, and developing firsthand understanding of local legal contexts.
  • Experience scaling a localization design practice across multiple markets, from a single-locale pilot to a repeatable multi-region playbook, ideally including Western European markets.
  • Experience serving as the sole regional design voice on a cross-functional team, working autonomously, influencing without authority, and bridging a remote market with a centralized product organization.
  • Hands-on experience localizing workflows, participating in string review processes, and contributing to locale quality assurance so shipped experiences feel native.
  • Familiarity with internationalization design considerations, including text expansion, date/time/currency formatting, pluralization rules, and how regional legal and regulatory conventions shape user-experience decisions across markets.

About the Company

Clio

Cloud-based legal practice management software

Clio provides legal practice management software that helps law firms run more efficiently. It offers two main products: Clio Grow, which improves client intake and engagement, and Clio Manage, which organizes tasks, manages cases, handles documents, and processes payments in one integrated platform. The software is cloud-based and sold on a subscription, giving firms from solo practitioners to large firms a centralized system for intake, matter management, document handling, and billing. Clio differentiates itself by providing two interconnected products tailored to legal work, a broad feature set for the full lifecycle of a case, and a platform used across a range of firm sizes. Its goal is to reduce administrative burdens and support the growth of legal practices by streamlining operations.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$2.2B
Headquarters
Burnaby, Canada
Founded
2008

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