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Universal Health Services

Manages hospitals and behavioral health facilities

Milieu Manager

Mental & Behavioral HealthConfirmed live in the last 24 hours
Full-timeTequesta, FL, USANo salary listedIn-person

About the Job

Requirements

  • At least 2 years of experience working with children and adolescents; experience in a psychiatric residential environment is preferred.
  • A master's degree is required.
  • Current CPR, HWC, and verbal de-escalation certifications are required.
  • Ability to lift up to 25 pounds is required.

Responsibilities

  • Support youth and guide Mental Health Technician staff in creating a positive and motivating treatment environment.
  • Provide administrative oversight to Mental Health Technician staff and ensure written documentation is completed accurately and promptly.
  • Teach and role-model skills, supervise and train staff, and serve as a role model for staff.
  • Support a trauma-informed care approach and demonstrate commitment to service excellence.
  • Manage the milieu of assigned unit(s) and oversee the Lead Mental Health Technicians and Mental Health Technicians on those units.
  • Assist the Charge Nurse in organizing and monitoring all aspects of resident care.
  • Support agency initiatives and changes to policies and processes, and promote a positive work environment.
  • Consistently support, train others in, and model trauma-informed care and service excellence in interactions with staff, patients, and visitors and throughout facility operations.
  • Provide one-to-one supervision to direct-care staff to support their professional growth and development, and help staff identify youth who need behavioral treatment plans.
  • Provide one-on-one and group coaching sessions to staff to improve their understanding of roles and responsibilities, and problem-solve personnel concerns with the management team.
  • Hold Lead and Mental Health Technician staff accountable and provide redirection, guidance, and coaching when needed.
  • Document supervision, records of conversation, coaching, and progressive disciplinary action as appropriate.
  • Take a leadership role during crisis interventions, respond calmly, and intervene to de-escalate using trained and approved verbal and physical intervention methods to maintain safety.
  • Ensure restraints and seclusions are carried out appropriately according to training, policy, and FAC.
  • Write and deliver staff performance evaluations, including 30-, 60-, and 90-day and annual evaluations, and administer staff coaching and disciplinary actions.
  • Treat everyone as a guest by making a good first impression, anticipating needs, and displaying service recovery skills.
  • Demonstrate professionalism and accountability and deliver excellence in everyday work.
  • Participate in decision-making and process improvement, communicate effectively, and focus on the problem or issue rather than the person.

Desired Qualifications

  • Experience in a psychiatric residential environment.

About the Company

Universal Health Services

Manages hospitals and behavioral health facilities

Universal Health Services operates a network of acute care hospitals, behavioral health facilities, and ambulatory centers across the United States. It generates its services by acquiring and managing healthcare facilities, then integrating them under centralized operating practices to deliver patient care. The company’s offering is the management and provision of hospital and behavioral health services, with a focus on standardized clinical operations, economies of scale, and nationwide coverage. What sets UHS apart is its long history of growth through acquisitions, its size and scale in both acute and behavioral health markets, and its ability to integrate new facilities while maintaining consistent care quality. Its goal is to provide high-quality healthcare across a broad network, improve patient outcomes, and sustain long-term value for shareholders by expanding access and efficiency in hospital and behavioral health services.

Company size
10,001+
Company stage
IPO
Headquarters
Upper Merion Township, Pennsylvania
Founded
1978

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