Trade Support Director - Product Support & Service

 We’re seeking someone to join our team as a Director into Product Support & Service to work for trade support for Fixed income derivative products (IRS, CDS, FX)

In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships.

This is a Team Supervisor, position at Director level within the within Product Support & Service, which is responsible for performing and managing product-agnostic and centralized operational services across several businesses and products.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you'll do in the role:

• Serve as the primary supervisor within specific line or project area with accountability to associated risks
• Manage direct reports, leading 1:1s and career development, attracting and retaining high-quality talent in line with our leadership commitments
• Review resources to ensure adequate coverage to deliver BAU commitments, highlighting current and future needs to manage
• Trade support for Fixed income derivative products (IRS, CDS, FX)
• Reconciliation of Trader’s Risk products and positions to Firm books and records and investigation and resolution of breaks.
• Managing Teams including Career management of team members.
• Processing industry compressions related to Rates products – Trioptima , LCH , CME .
• Confirming vanilla and complex rate-fixings with external counterparties via fax and email.
• Working with T/As and the Business Unit to resolve pre and post value date queries and trade amendments through communication with settlements teams Globally
• Working with the financial controllers to resolve pre and post value date breaks between Risk and mainframe.
• Responsibility for delivering a suite of management reports to a global audience and ensuring the breaks within these reports are correctly allocated.
• Perform the exception management on the external platform and ensure breaks are resolved with the help of the Global team.

What you'll bring to the role: 

• Ability to lead by example, work with drive and determination, adapt management style to suit individuals and ensure team is well supported with a sense of purpose
• Prepared to challenge the status quo, raise concerns and/or needs of their team members
• Ability to pitch communication appropriately according to the audience and demonstrate active list
• Strong working knowledge of ISDA definitions is essential
• Proven track record and understanding of operational risk
• Strong ability to maintain risk and control while balancing client service
• Time management and an ability to multitask across line and project work
• Ability to deconstruct complex processes into their component parts
• Root cause analysis of reoccurring problems with ability to resolve
• Excellent verbal and written communication skills across all levels of the organization
• Ability to re-engineering existing procedures
• Common sense coupled with a strong analytical and logical approach
• Proactive and aggressive approach to risk management
• At least 4 years' relevant experience would generally be expected to find the skills required for this role

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.  Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background.  Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.