Technical Lead - Digital & E-commerce

In a nutshell

The Technical Lead – Digital & E‑commerce at Toyota Motor Europe drives the technical delivery, quality, and reliability of digital sales platforms. Combining hands‑on expertise with leadership, the role ensures scalable, secure, and high‑performing solutions across e‑commerce and customer‑facing systems. It bridges architecture, development, and operations, guiding teams and vendors while tackling complex technical challenges and incidents. Focused on execution excellence, data quality, and integration, the Technical Lead enforces engineering standards, improves system stability, and ensures production‑ready solutions that support Toyota’s digital transformation and enhance the customer experience.

Company Information

Toyota is one of the world’s largest automobile manufacturers and a leading global company, founded in 1937. Today, Toyota sells vehicles in 170 countries and employs over 350,000 people worldwide.At Toyota Motor Europe (TME), with our headquarters based in Brussels, Belgium, around 2,700 colleagues from more than 60 nationalities work together across Europe. We are responsible for the wholesale marketing of Toyota and Lexus vehicles, parts and accessories, and we support Toyota’s European R&D, manufacturing, and engineering operations.We are on an exciting journey as we continue to evolve into a mobility company. Our goal is to create even more value and happiness for our customers through a wide range of mobility solutions.

Your team and your responsibilities

Team/division description:

The role sits within the IT & Digital (IT&D) organisation, supporting Sales & Value Chain systems. The team plays a key role in shaping and governing the digital architecture that underpins Toyota’s European Sales & Value Chain transformation, operating across multiple markets and stakeholders.

Job purpose:

The Technical Lead Digital & E-commerce is responsible for driving the technical execution, quality and operational reliability of digital and e-commerce solutions supporting Sales & Value Chain business processes.

This role combines hands-on technical leadership with strong delivery ownership. The Technical Lead is expected to raise engineering standards, drive execution, challenge weak solutions and ensure teams deliver robust, scalable and secure solutions with speed and quality.

The role acts as the technical authority during delivery, bridging architecture, engineering and operations teams to resolve complex technical challenges and ensure business-critical platforms perform reliably in production.

Key responsibilities:

Technical Leadership & Design

• Lead technical implementation with strong ownership of delivery quality, engineering standards and operational stability.
• Act as the technical decision maker for assigned initiatives, providing clear direction and pragmatic trade-off decisions.
• Drive engineering discipline, code quality, maintainability and technical consistency across teams and suppliers.
• Challenge ineffective technical approaches and push for scalable, supportable and efficient solutions.
• Take a hands-on role when required to resolve critical technical blockers or production issues.

Digital & E‑commerce Delivery

• Ensure high‑quality implementation of customer‑facing digital platforms, sales portals and e‑commerce solutions.
• Ensure solutions meet performance, scalability, availability and reliability requirements.
• Drive predictable and high-quality delivery by proactively identifying risks, removing blockers and maintaining execution focus.
• Balance speed, quality and technical sustainability without overengineering.
• Ensure teams deliver solutions that are production-ready, observable and operationally supportable.

Integration & Data Quality

• Oversee technical implementation of system integrations between e‑commerce platforms, backend systems and data layers.
• Ensure correct handling of data flows, data consistency and data quality across digital and sales systems.
• Support troubleshooting of complex integration and data issues.
• Define, monitor and report on quality KPIs for the product or platform (e.g. stability, defects, technical debt, delivery predictability).

Collaboration & Execution

• Work closely with Solution Architects to ensure architectural intent is respected during delivery.
• Collaborate with Product Owners, business stakeholders and delivery teams to clarify technical requirements.
• Coordinate and technically guide external vendors and development partners.

Quality, Security & Operations

• Ensure adherence to development standards, security guidelines and best practices.
• Support deployment, stabilisation and handover to operations teams.
• Contribute to continuous improvement and reduction of technical debt.
• Support root-cause analysis and coordinate effectively across application, infrastructure and Core IT teams.
• Drive continuous improvement through post-incident learning, technical debt reduction and operational excellence.

Your Profile

• You are fluent in English (TME business language)
• Master’s degree or equivalent experience in IT, Engineering or a related field
• Minimum 5 years of experience in software engineering or technical leadership roles, with hands‑on experience in digital and/or e‑commerce solutions.
• Strong ownership mindset with high standards for quality, reliability and execution.
• Results-driven leader able to combine technical depth with pragmatic decision making.
• Comfortable taking direct responsibility during complex delivery or production situations.
• Able to challenge teams, suppliers and technical approaches constructively to achieve better outcomes.
• Hands-on and action-oriented, with the ability to move between strategic thinking and technical problem solving.
• Comfortable operating in complex enterprise environments with ambiguity, multiple stakeholders and delivery pressure.
• Strong focus on accountability, continuous improvement and measurable outcomes.

Place of employment:

Belgium - Brussels (Evere)

Toyota Motor Europe, Head Office,

We offer

We offer a dynamic multicultural work environment with broad opportunities to learn every day and exciting career pathways that help you explore different disciplines or areas of expertise.

Your benefits:

• Competitive salary package based on your experience, including a bonus plan depending on individual and/or company results;
• Flexible reward plan that will allow you to personalise part of your reward plan and balance it in line with your priorities by opting for extra insurance, more mobility options (bike lease), extra holidays and more;
• Meal and eco vouchers;
• Insurance package (medical, life, disability, pension);
• Extra paid holidays (Toyota days, seniority days…) above the legal holidays. More can be added through our flexible reward package;
• Flexible working hours and hybrid working (homeworking, 20 days from abroad);
• Interesting car lease formulas and discount when buying a Toyota or Lexus;
• Various company discounts – Exceptional terms and prices on products and services from your favourite brands and retailers;
• Company restaurant – Warm dishes, salads and desserts daily, including Japanese and traditional Belgian specialties, as well as a vegan/vegetarian option;
• Sport facilities – Tennis, squash, volleyball, football and softball pitches are available at various Toyota sites;
• Team building activities and other personnel related events;
• Programs to support your physical and social well-being.

A truly diverse, equitable and inclusive workplace

At Toyota Motor Europe, we are committed to providing equal employment opportunities for everyone. Our recruitment decisions are based on everyone’s skills, experience, and the requirements of the role.We welcome people of all backgrounds, including different nationalities, sexual orientations, gender identities or expressions, ages, religions, ethnicities, abilities, and other personal characteristics. We do not tolerate discrimination or harassment. We believe that our individual experiences and diverse perspectives are a key strength, helping us learn from one another and grow together.Together, we can make a positive impact and go beyond the ordinary.If you need any adjustments or specific support during the recruitment or interview process, for any reason, we encourage you to let your recruiter know. We are happy to help create a process that works for you.