Case Manager - Intoxicated Driver Resource Center

Overview

Job Title: Case Manager, Intoxicated Driver Resource Center (IDRC)

Civil Service Title: Community Service Aide

Office: Department of Human Services

Schedule: Mon-Fri 8:30am-4:15pm

Location: New Brunswick, NJ

Responsibilities

Under the supervision of the IDRC Director, performs work duties supporting the running of the IDRC DUI program including, but not limited to the following:

• Provides guidance and assistance to clients in the process of satisfying their DUI legal requirements, primarily through telephone and email communication
• Establishes and maintains well-written, clear, and accurate electronic records
• Maintains client confidentiality and abides by HIPAA regulations
• Coordinates with substance use disorder and mental health treatment agencies
• Monitors client treatment progress via the electronic database NJSAMS
• Utilizes various electronic databases for record keeping purposes
• Communicates with New Jersey municipal courts
• Provides support at the 2-day IDRC educational class held on select evenings
• Performs all other duties, as assigned

Skills and Experience

• Must be computer literate, with the ability to adapt to new programs and systems
• Must possess excellent written and verbal communication skills
• Will be required to learn and utilize various computer programs including: NJSAMS, SilverHammer, Docusign , DUITS, Microsoft Word, Outlook, electronic medical records (EMRs), etc.
• Ability to develop and maintain effective work relations with supervisors, co-workers and collaborating agencies
• Ability to problem solve
• Must possess excellent organizational skills
• Familiarity with symptoms of substance use disorders and mental health conditions
• Knowledge of community resources and treatment services
• Knowledge of DSM 5 and ASAM criteria
• Strong customer service and interpersonal communication skills
• Experience working with culturally diverse populations
• Must have a valid in-state driver’s license

Qualifications

Education: Graduation from an accredited college or university with a Bachelor’ degree in Social Work, Psychology, or related behavioral health field.

Exprience: 1-2 years of experience working with individuals with substance use disorders and mental health conditions.

License: Certified Alcohol & Drug Counselor (CADC) or progress towards credentialing is preferred

Languages: Bilingual Spanish is preferred

---

The anticipated starting base pay for this position is:

• $50,000 - $60,000 per year, depending on experience and qualifications.

Benefits: Build your future while helping shape the future of your community. At Middlesex County, we’re committed to supporting our employees with competitive benefits and a workplace that values well-being and balance. Middlesex County is proud to provide the resources, support, and flexibility employees need to thrive both professionally and personally.

Learn more about our benefits: Benefits  

Join Middlesex County

Are you looking for a career that fits your interests and allows you to help your community? Middlesex County has opportunities for people with talent and drive!

Our 2,000+ employees work together to provide the services and support that make Middlesex County one of the healthiest, safest, and sustainable places to live work and play. We’re preparing for the future today with our Destination 2040 plan to help local businesses and residents grow and adapt to a continuously changing world.

You can build your own future while helping to build the future of your community. With competitive benefits, including a pension plan, on-site wellness coaches, and health and dental insurance, Middlesex County offers the support employees need. The County also promotes a healthy work-life balance with generous vacation, sick, and holiday leave.

Middlesex County is the most diverse county in New Jersey, and our employees reflect the dynamic energy of the County. We have locations throughout the County, from our downtown New Brunswick offices to our healthcare facilities to our parks system. No matter your interests and skills, there’s a place for you in Middlesex County. Build your career and your community – apply for a position with Middlesex County today.

For more information, visit middlesexcountynj.gov and find us on Facebook and Instagram. 

Middlesex County is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other characteristic protected by law.

2026-1861