Metropolitan Transportation Authority

Operates regional public transit network

Special Inspector

Security Guarding & PatrolConfirmed live in the last 24 hours

Full-timeBrooklyn, NY, USA$60.9k - $93.7k

About the Job

Requirements

A four-year high school diploma or its educational equivalent and two years of full-time experience as an investigator, including one year of field-investigator experience, or equivalent education and/or experience.
Five years of experience in security or military service is preferred.
Knowledge and experience relating to fare-evasion enforcement and issuance of summonses.
Knowledge of Penal Law relating to property crime, vandalism, use of force, and fare evasion in the transportation industry.
A valid New York State driver's license.
Experience utilizing Microsoft Office, including Word, Access, and Excel.
Must be able to obtain a security guard license.
Familiarity with video cameras or recording.
Ability to work flexible hours, including nights, holidays, and weekends, outdoors in all weather conditions, and in bus depots, train yards, subway tunnels, and other agency facilities.

Responsibilities

Study and analyze incident data related to etching and graffiti vandalism.
Conduct site investigations and assist with developing tactical plans to combat vandalism.
Patrol train yards, lay-up areas, and bus depots.
Use assigned electronic devices and technology to enforce Tap and Go proof-of-payment requirements on transit property.
Use technology to issue Notices of Violations electronically.
Check the validity of customers' receipts on NYC Transit revenue vehicles to ensure payment complies with fare policies.
Conduct surveillance of people who board NYC Transit revenue vehicles without paying a full fare.
Issue summonses to fare evaders and use resilience and de-escalation techniques with agitated customers who may have violated fare policy.
Investigate alleged fare-enforcement violations.
Participate in monitoring and coordinating team-member activities and assist team members as necessary.
Coordinate fare-evasion activities with personnel from other MTA NYC Transit departments and members of the New York City Police Department.
Testify at hearings and in court regarding the details of issued summonses.
Provide route and fare-related information to customers and help instruct them in using fare-receipt issuance machines.
Read, interpret, and follow special written instructions and directives.
Record daily actions in memo books and prepare reports.
Perform special assignments as needed.
Operate a non-revenue vehicle and take turns driving a NYC Transit vehicle.
Retrieve video; install, test, maintain, and repair Department of Security deployable cameras, video-recording equipment, network equipment (including routers, switches, and servers), PCs, digital video recorders, network video recorders, and wireless CCTV equipment throughout New York City Transit property.
Conduct video investigations by reviewing electronic media for incidents occurring on NYCT property.

Desired Qualifications

Knowledge and experience relating to fare-evasion enforcement and issuance of summonses.
Knowledge of Penal Law relating to property crime, vandalism, use of force, and fare evasion in the transportation industry.
Five years of experience in security or military service is preferred.
Excellent verbal and written communication skills.
Excellent customer service skills.
Experience utilizing Microsoft Office, including Word, Access, and Excel.
Familiarity with video cameras or recording.

Description

Position at MABSTOA

Title: Special Inspector	Department: Security
Authority: OA	Division/Unit: Bus Fare Enforcement- EAGLE Teams
Work Location: Various	Hours of Work: Various
Compensation:
	1st Year: $60,933
	2nd Year: $65,618
	3rd Year: $67,962
	4th Year: $72,652
	5th Year: $79,681
	6th Year: $93,740
Deadline (if Applicable):	Open until Filled
Reporting Manager (If Applicable):	Special Inspector Supervisor

Position Summary:

MTA, New York City Transit (NYCT), Department of Security is looking for talented, ambitious and team-oriented candidates to join in the Bus Fare Enforcement /EAGLE Team fulfill its core function of moving passengers by protecting the assets of the agency and providing a secure environment for all who work in, visit or use the New York City Transit System.

The mission of the Fare Enforcement Unit is to ensure the correct and timely payment of fares by customers using New York City Transit buses.The Fare Enforcement Unit will respond to address fare evasion activity on designated bus routes throughout the New York City Transit system.The mission of the Vandalism Squad is to protect and prevent incidents of vandalism and graffiti in train yards, lay-up areas, bus depots, parking areas and other facilities of New York City Transit which could be exploited by criminals and terrorists.

Responsibilities include but are not limited to:

Study and analyst incident data related to etching and graffiti vandalism.
Conduct site investigation and assist with developing tactical plans to combat vandalism.
Patrol train yards, lay-up areas and bus depots.
Utilize assigned electronic devices and technology to enforce Tap and Go - Proof of Payment on Transit property
Utilize the latest technology, capable of issuing Notice of Violations electronically.
Check the validity of customers' receipts on NYC Transit revenue vehicles to ensure payment is made in accordance with existing fare policies.
Perform surveillance of people who board NYC Transit revenue vehicles without paying a full fare.
Issue summonses to fare evaders and exercise resilience and de-escalation techniques with agitated customers who may have violated fare policy.
Investigate alleged violations of fare enforcement.
Participate in the monitoring and coordinating activities of team members and assist them as necessary.
Participate in the coordination of fare evasion activities with personnel from other MTA NYC Transit departments and members of the New York City Police Department.
Testify at hearings and in court regarding the details of summonses issued.
Provide route and fare-related information to customers and assist and instruct them to use fare receipt issuance machines.
Read, interpret and follow special written instructions and directives.
Record daily actions in memo books and prepare reports.
Perform special assignments as needed.
Operate a non-revenue vehicle.
Work as a team and take turns driving a NYC Transit vehicle.
Retrieve video, install, test, maintain, and repair Department of Security Deployable Cameras, video recording equipment, network equipment (routers, switches, servers, etc.), PCs, digital video recorders, network video recorders, wireless CCTV equipment throughout New York City Transit property.
Conduct video investigations by reviewing electronic media for incidents occurring on NYCT property.

The selected candidates will be required to work flexible hours, including nights, holidays and weekends and as well as working outdoors in all weather conditions.In addition, incumbents will be required to work in bus depots, train yards, subway tunnels and at other Agency facilities.

Candidates must have two years of full-time experience as an investigator, of which one year must have been as an investigator in the field.

Education and Experience:

1. A four-year high school diploma or its educational equivalent and two years of full-time experience as an investigator, of which one year must have been as an investigator in the field; or

2. Education and/or experience equivalent to "1" above.

Desired Skills

Five years in Security, Military is preferred.
Knowledge and experience relating to the enforcement of fare evasion, and the issuance of summonses.
Knowledge of Penal Law relating to property crime, vandalism, use of force and fare evasion in the transportation industry.
Possession of a valid New York State Driver’s License.
Excellent verbal and written communication skills.
Excellent customer service skills.
Experience utilizing Microsoft Office (Work, Access, Excel).
Must be able to obtain security guard license.
Familiar with video cameras or recording

Selection Method

Based on evaluation of education, skills, experience, and interview.

All selected candidates will be subject to a full background investigation that includes employment and education.Discrepancies may lead to dismissal.

Other Information

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

About the Company

Metropolitan Transportation Authority

Operates regional public transit network

The Metropolitan Transportation Authority operates the New York City region’s transit network, including buses, subways, commuter rails, bridges, and tunnels, through six agencies. It moves people by running trains and buses and by maintaining toll facilities and related infrastructure to deliver daily service. It stands apart from others by being the largest multi-agency transit authority in the U.S., offering integrated services across multiple modes under one umbrella. Its goal is to provide safe, reliable, and accessible transportation that keeps the New York City area moving for millions of riders.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: New York City, New York
Founded: 1834

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