Full-Time

Field Technical Service Representative 2

Sharp Electronics

Sharp Electronics

501-1,000 employees

Electronics producer of displays and services

Compensation Overview

$35.6k - $50.3k/yr

+ Discretionary Incentive Award + Commissions + Program-Specific Awards

No H1B Sponsorship

Columbia, SC, USA

In Person

Local candidates only; must be authorized to work in the United States without sponsorship.

Category
General Maintenance & Repair (1)
Required Skills
Inventory Management

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Requirements
  • 1-3 years of experience copier repair or repair and maintenance of electronic equipment.
  • High School Diploma or equivalent mandatory.
  • Technical vocational schooling preferred (electronics or electro-mechanical)
  • Must possess CompTIA A+ certification.
Responsibilities
  • Independently services and maintains a full territory in the installation, maintenance, and repair of Sharp equipment with minimal supervision.
  • Resolves at least 82% of service calls upon completion of training and territory assignment.
  • Understands and properly performs all mechanical and electronic adjustments on equipment as outlined in the Technical Service Manual and Field Engineering Bulletins.
  • Ability to read and interpret schematics and complete all electrical troubleshooting as outlined in the Technical Service Manual and Field Engineering Bulletins to include our complete digital line of products.
  • Resolves all normal customer relations situations and communicates any unusual customer situations to a higher level.
  • Maintains parts inventory and achieves exemplary levels of inventory control and usage.
  • Completes all required administrative functions in an accurate and timely manner.
  • Cooperates with fellow workers and management to achieve Branch service goals.
  • Keeps Group Leader or Branch Field Service Manager informed of machines performing below standards and reports all actions taken towards resolution.
  • Performs other duties as prescribed by the Branch Field Service Manager

Sharp Electronics is a global electronics company that makes consumer electronics and business-to-business technology. Its products include consumer TVs under the AQUOS brand and a range of business solutions such as interactive displays, copiers, and IT services. Sharp’s products work by combining advanced display panels, sensors, connectivity, and software to deliver reliable consumer devices and integrated business solutions for classrooms, offices, and commercial settings. The company distinguishes itself through a long history of hardware innovations and a broad product mix that spans personal devices and workplace technologies, built on a legacy of engineering milestones like early liquid-crystal displays and all-transistor calculators. Its goal is to help people and organizations work more efficiently by providing dependable, high-quality electronics and intelligent display and IT solutions that keep pace with evolving needs.

Company Size

501-1,000

Company Stage

Acquired

Total Funding

$23.7M

Headquarters

null

Founded

1912

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Simplify Jobs

Simplify's Take

What believers are saying

  • FY2026 sales fell 12.4%, yet operating profit rose 77.6% to ¥48.6 billion.
  • April 1, 2026 CEO Tetsuji Kawamura targets new businesses and global brand expansion.
  • June 2026 cinema and display launches add near-term demand before Windows 10 support ends.

What critics are saying

  • February 2026 Kameyama plant shutdown and 1,170 cuts expose LCD dependence.
  • Foxconn’s failed Kameyama purchase destroyed a clean exit and delayed capital recycling.
  • Sharp still lacks a true LCD successor; another display downturn could re-create 2023 losses.

What makes Sharp Electronics unique

  • Sharp’s 1915 pencil-to-LCD history gives it rare display engineering credibility.
  • June 2026 InfoComm partnerships with BrightSign, Appspace, and AVI-SPL widen distribution.
  • Its mix of cinema, production print, and AQUOS BOARD products diversifies B2B revenue.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Employee Assistance Plan

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Flexible Work Hours

Company News

Virtual Press Office
Jun 11th, 2026
Sharp Delivers Curated Experience at InfoComm 2026

Sharp delivers curated experience at InfoComm 2026. Sharp showcases its latest display technology through strategic partner exhibits, hosts executive meetings and previews its future technology at Las Vegas Country Club MONTVALE, N.J., June 11, 2026 /PRNewswire/ - Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation (SEC), is showcasing its latest display technologies and solutions in strategic partner booths at InfoComm, the largest professional audio-visual industry trade show in North America, held in Las Vegas, NV from June 17 to 19. Sharp will also host executive meetings and preview future technology at the Las Vegas Country Club. "We are excited to connect with customers and partners at this year's InfoComm 2026 to discuss the future of Sharp display technology," said Mark Quiroz, Senior Vice President and General Manager, Sharp Display Division. "We have chosen to prominently feature our latest products on the show floor in collaboration with a few strategic partners, complemented with targeted meetings and discussions focused on our latest efforts and ongoing commitment to develop display solutions engineered for superior quality, performance, and longevity." The AV industry increasingly delivers value through integrated solutions and partners rather than standalone products from manufacturers. As customer needs continue to evolve, Sharp is placing greater emphasis on meaningful, one-on-one engagement. This year's approach enables deeper conversations with customers, partners, and prospects around their specific business challenges and technology priorities, while still allowing attendees to experience Sharp innovations through its partner ecosystem across the show floor. For the first time at InfoComm, Sharp and BrightSign will debut a new solution featuring Sharp PN-M and PN-P series displays and its SDM Player with BrightSign(R) Built-In, a powerful System-on-a-Chip (SoC) solution that transforms how organizations deploy digital signage. Designed to slide directly into the Intel(R) Smart Display Module (SDM) slot of Sharp's professional displays, this solution eliminates the need for external cabling, power bricks, or mounting hardware. Sharp's All-In-One Display, LD-A1651, will take center stage in BrightSign's booth. Offering an intuitive SOC platform, the All-in-One dvLED displays create a unified user experience across Sharp's SOC display ecosystem and are designed for quick, hassle-free installations. It is a striking centerpiece built to elevate presentations and capture attention on the trade show floor. To ensure attendees maximize their InfoComm experience, Sharp is featuring its latest technology within additional strategic partner booths across the show floor. This includes Sharp's award winning All-In-One Direct View LED displays and traditional LCD displays that are engineered for performance and valued by global corporations, educational institutions, and retailers. To facilitate more focused discussions, technical workshops and demonstrations, Sharp will also host meetings at the "Sharp Oasis" located at the Las Vegas Country Club. Demonstrations of the newest solutions will include: * Sharp SDM Player with BrightSign Built In - in addition to being featured in BrightSign's booth, customers can also see this newly developed, customer-led solution while meeting with the Sharp team. * LD-EC Series dvLED - the new award-winning dvLED line redefines visual excellence by utilizing advanced Chip-on-Board technology, which delivers stunning contrast ratios up to 10,000 to 1, while simultaneously offering up to a 60% reduction in power consumption and a 50% faster installation time compared to traditional solutions. * LD-M Series COB All-In-One dvLED - Sharp's next generation All-In-One dvLED series, coming later this year. The series includes 108-inch, 135-inch, and 162-inch class size Full HD models, powered by COB technology for improved energy efficiency, greater durability, and reduced installation and maintenance costs. * PN-LB3 Series AQUOS BOARD(R) interactive displays - Sharp's newest addition to its interactive lineup. Now available to order in 65-inch, 75-inch and 86-inch class sizes, the new PN-LB3 Series offers a powerful, all-in-one solution that simplifies communication, enhances engagement and delivers seamless collaboration to classrooms, corporate workspaces, and digital signage. Sharp's technologies will be featured at seven partner exhibits across InfoComm 2026, including Almo ProAV (C7636), Appspace (C7228), AVI-SPL (C5601), BrightSign (C5301), Spectrio (N8363), TD SYNNEX (C5115), and Utelogy (C6603). Or experience some of the future technologies by meeting with Sharp at the Las Vegas Country Club from June 17-18, 2026. For more details on its presence at InfoComm 2026, please visit https://business.sharpusa.com/infocomm. About Sharp Imaging and Information Company of America Sharp Imaging and Information Company of America (SIICA) is a division of Sharp Electronics Corporation, the U.S. subsidiary of Japan's Sharp Corporation, a global technology company which has been named to Fortune magazine's World's Most Admired Company List. Sharp strives to help businesses achieve Simply Smarter work by helping companies manage workflow efficiently, create immersive and engaging environments, and increase productivity. SIICA offers a full suite of secure printer and copier solutions, commercial displays and projectors, Dynabook laptops, management and productivity software and fully managed services. As a total solutions provider, Sharp has a reputation for innovation, quality, reliability, and industry-leading customer support expertise. SOURCE Sharp Imaging and Information Company of America (SIICA)

PR Newswire
Jun 2nd, 2026
Jennifer Cheh and Betsy Larson of Sharp recognized as 2026 CRN Women of the Channel.

Jennifer Cheh and Betsy Larson of Sharp recognized as 2026 CRN Women of the Channel. Jun 02, 2026, 10:00 ET Honorees Champion Channel Excellence and Making a Difference in the IT Ecosystem MONTVALE, N.J., June 2, 2026 /PRNewswire/ - Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation proudly announced today that CRN(R), a brand of The Channel Company, has recognized Jennifer Cheh, Senior Vice President, Display and Product Management, and Betsy Larson, Senior Vice President, Sales, on the prestigious Women of the Channel List for 2026. This annual CRN list celebrates women from vendors, distributors, solution providers and other channel-focused organizations who make a positive difference in the IT ecosystem. The CRN 2026 Women of the Channel honorees are innovative and strategic leaders committed to advancing channel excellence supporting the success of their partners. With 24 years in the Channel under her belt, Jennifer Cheh continues to advance channel business at Sharp through strategic engagement of the company's Pro AV partner ecosystem. Her most recent standout work was leading efforts to clarify Sharp's channel value proposition and unify the go-to-market strategy as the NEC-to-Sharp brand transitioned across the full display portfolio over the past year. In Jennifer's current role, she leads the display marketing and product management team in business to business (B2B) marketing, generating customer growth by enhancing their businesses with display solutions. Betsy Larson has been part of the Channel for 31 years. Her recent focus has been on expanding Sharp's channel capabilities to deliver a best-in-class, in-field customer experience for partners and customers. She also led development of a global partner program that enables a single, unified relationship with global integrators. Betsy is a driving force behind Sharp's customer-centric approach towards local and global strategic alliances, while delivering service excellence, partner enablement and increased face-to-face engagement. "It's a privilege to celebrate the remarkable achievements of these women who are driving meaningful change across the IT channel," said Jennifer Follett, VP of U.S. Content and Executive Editor, CRN at The Channel Company. "Each honoree has demonstrated exceptional leadership and a commitment to bold, innovative strategies that fuel transformation, growth, and success for their organizations and the broader channel. We're proud to recognize their impact and look forward to seeing how they continue to shape the future of our industry." "We are honored to work alongside Jennifer and Betsy, who continue to spearhead noteworthy work across the organization and the channel," said Mark Quiroz, Senior Vice President and General Manager of Sharp's Professional Display Division. "This recognition is very well-deserved, as Jennifer and Betsy consistently lead the charge toward growth for Sharp while maintaining a high standard of excellence for the industry." The 2026 Women of the Channel will be featured online beginning May 4 at crn.com/wotc. About Sharp Imaging and Information Company of America Sharp Imaging and Information Company of America (SIICA) is a division of Sharp Electronics Corporation, the U.S. subsidiary of Japan's Sharp Corporation - a global technology company consistently named to Fortune magazine's World's Most Admired Companies list. SIICA helps businesses achieve Simply Smarter work through secure production printers, office print solutions, commercial displays, laptops, software, and managed services. Sharp's commitment to innovation, quality, and customer support remains unmatched in the industry. About The Channel Company The Channel Company (TCC) is the global leader in channel growth for the world's top technology brands. We accelerate success across strategic channels for tech vendors, solution providers and end users with premier media brands, integrated marketing and event services, strategic consulting, and exclusive market and audience insights. TCC is a portfolio company of investment funds managed by EagleTree Capital, a New York City-based private equity firm. For more information, visit thechannelco.com. Follow The Channel Company: LinkedIn and X.

Wirth Consulting
May 29th, 2026
Sharp partners with Formax for production-print document-finishing solutions.

Sharp partners with Formax for production-print document-finishing solutions. On May 28th, Sharp Imaging and Information Company of America (SIICA) announced that Formax... Unauthorized access. You are unable to access to this content for one of the following reasons: * Your complementary views have exceeded their limit. * You need to become a member of the Wirth Consulting Community. * If you have already subscribed for a Free Membership, you need to upgrade your subscription to a Premium level that grants unlimited access to its content. Please ensure that you are already logged in before you upgrade your membership. Click or tap here to become a member, or update to a Premium Membership Plan. If you have an active subscription, please login below.

rAVe [PUBS]
May 26th, 2026
Sharp introduces PN-LB3 Series AQUOS BOARD interactive displays.

Sharp introduces PN-LB3 Series AQUOS BOARD interactive displays. Sharp Imaging and Information Company of America officially launched its new PN-LB653, PN-LB753 and PN-LB863 AQUOS BOARD interactive display systems designed to allow for collaboration across corporate, education and digital signage environments. The new PN-LB3 Series is available in three class sizes and aims to offer an all-in-one solution that simplifies communication and supports a wide array of use cases, including meeting rooms, classrooms and interactive signage. The series features a Google Enterprise Device Licensing agreement certification that allows users to directly access Google Pay Store apps and Google Workspace tools, as well as regular security updates and enhanced device reliability. Sharp said that the displays feature a 4K Ultra HD resolution for detailed visuals and minimal parallax. Other key features include multiple user interface options, such as Google EDLA Home, Sharp Launcher and Android Hide mode, built-in wireless casting and collaboration tools, as well as Advanced security features, including IEEE 802.1X support and a post-meeting data reset function to protect sensitive information. USB-C connectivity is also included with up to 100W power delivery. "The PN-LB3 Series represents a major step forward in how organizations collaborate and communicate," said Steve Brauner, senior product manager, professional displays, at Sharp. "By combining intuitive touch performance, seamless access to Google services and flexible deployment options, these displays make it easier than ever to connect people, share ideas and drive productivity across virtually any environment."

PR Newswire
May 6th, 2026
Sharp's ai-powered customer experience earns silver Globee Award at the 11th Annual 2026 Globee(R) Awards for Achievement.

Sharp's ai-powered customer experience earns silver Globee Award at the 11th Annual 2026 Globee(R) Awards for Achievement. May 06, 2026, 14:37 ET Sharp's advanced AI integration into the customer journey is recognized for excellence as Consumer Product or Service of the Year MONTVALE, N.J., May 6, 2026 /PRNewswire/ - Sharp Home Electronics Company of America (SHCA), the consumer division of Sharp Electronics Corporation, is honored to be named a winner in the 11th Annual 2026 Globee(R) Awards for Achievement, a globally participated program that recognizes achievements across industries, organizations, and professional roles. See the full list of 2026 winners here: https://globeeawards.com/achievement/winners/ The Globee(R) Awards for Achievement recognize accomplishments across a wide range of categories, reflecting excellence in business performance, leadership, innovation, operational success, and measurable impact across industries. Nominations are evaluated across local, regional, and global achievements, ensuring recognition of meaningful work at every level. Sharp was recognized for the continued modernization of its customer experience for its consumer products business, including the integration of AI-powered tools to support both digital self-service and live customer care. The recognition builds on Sharp's 2025 Gold Globee(R) Award for the first phase of its customer experience transformation. "Customer service has become one of the most important expressions of brand trust," said Grace Dolan, President of SHCA. "Our modernization efforts are focused on making support faster, smarter and more connected, from the first customer interaction through resolution. This recognition from the Globee Awards reflects the progress our teams have made in building a more responsive service experience and reinforces our commitment to using technology in ways that make life easier for our customers." Sharp's latest efforts focus on continued enhancements to its digital ecosystem, including SHARPY, the consumer business' AI-powered chatbot, and AR visualization tools that help customers explore products and make more informed decisions online. For customers who need to speak directly with a person, Sharp has also strengthened its live support teams through investments in CRM infrastructure, call quality and data-driven service tools designed to improve the speed, clarity and consistency of support. Together, these efforts reflect a more holistic approach to customer experience, combining smarter digital tools with more effective human support. "Customer experience does not begin and end with a service call," said Mark Smith, Vice President of Sharp Services and Support Group. "It includes every touchpoint where a customer looks for information, compares products, asks a question or needs help resolving an issue. Our goal is to make those moments easier, whether through digital self-service tools like SHARPY, online product experiences such as AR visualization, or stronger support when customers need to speak with our team directly." "Congratulations to the 2026 winners for their achievements across diverse areas of business and the workplace. Your accomplishments reflect a commitment to excellence, progress, and measurable impact," said San Madan, President of the Globee Awards. Sharp was also recognized as the Best of Category winners in Consumer Product or Service of the Year, an honor awarded to the entry that received the highest overall score in its category. This distinction represents the top-ranked submission among all entries evaluated in that category, based on a data-driven scoring process conducted by independent industry experts worldwide. About Sharp Home Electronics Company of America SHCA is the Consumer Products Division of Sharp Electronics Corporation, the U.S. subsidiary of Sharp Corporation. Sharp is the only Japanese brand in the U.S. to offer a complete portfolio of major kitchen appliances, designed around people and backed by a long-standing commitment to quality and reliability. Sharp's kitchen portfolio includes its category-defining Sharp Microwave Drawer(TM) ovens, Celerity(TM) High-Speed Ovens, SuperSteam+(TM) ovens, and Sharp Carousel(R) microwave ovens. The company's broader consumer portfolio also includes AQUOS(TM) TVs and Plasmacluster(R) Ion air purifiers. SHCA operates through three distinct groups. Sharp Electronics Marketing Company of America (SEMCA) leads sales and brand strategy from New Jersey. Sharp Manufacturing Company of America (SMCA) produces cooking appliances in Memphis, TN and Sharp Services and Support Group (SSG) provides nationwide customer service, warranties, and technical support. Sharp Corporation is named among the top electronics companies on Fortune's World's Most Admired Companies for 2026 while Sharp Electronics Corporation is recognized as a 2025 Best Places to Work in NJ for the fifth consecutive year. It has received multiple honors including the Globee Gold Award for Customer Service Champion of the Year. Learn more at http://www.sharpusa.com/. Sharp, AQUOS, Carousel, Microwave Drawer, Celerity, SuperSteam+, Plasmacluster, and all related trademarks are trademarks or registered trademarks of Sharp Corporation and/or its affiliated companies. All other trademarks are the property of their respective owners. About the Globee(R) Awards The Globee(R) Awards, a business awards program with worldwide participation, organize 10 awards programs recognizing achievements across industries, organizations, and professional roles. These include programs focused on: Achievement, Artificial Intelligence, Business, Cybersecurity, Leadership, Innovation, Impact, Excellence, Technology, and Pioneers. To learn more about the Globee Awards, please visit the website: https://globeeawards.com. Follow us on X (formerly Twitter): @globeeawards #GlobeeAwards #AchievementAwards #RecognizingAchievements #BusinessAwards #Leadership #Innovation #GlobalRecognition All trademarks belong to their respective owners. SOURCE Sharp Home Electronics Company of America