Head of Compliance & MLRO

Job Description

Square is looking for a Head of Compliance & Money Laundering Reporting Officer (MLRO) to join our team in the UK, who will report to the regional Chief Compliance Officer for Europe. You will drive implementation of compliance control, processes and required operations under the regulatory and AML/CTF programs. The successful candidate will work as an integrated part of our global Compliance team, leveraging the broader organization and resources to ensure that we maintain an effective AML/CTF program and meet all our regulatory compliance obligations. This role is essential to Square’s success in the UK and will work with colleagues across Compliance, Legal, Payments and Industry Relations, Finance, Risk, Internal Audit, Product, and Sales and Marketing.

This role must be based in the United Kingdom. 

• Drive a culture of compliance across the business with a focus on the voice of the consumer.
• Develop AML and financial crime processes, and ensure the implementation and appropriate controls that reflect business and regulatory requirements
• Facilitate risk-based Know Your Customer and Transaction Monitoring programmes to detect unusual activity and investigate and report suspicious activity in accordance to regulatory requirements
• Build relationships with relevant authorities, payment schemes, and regulators to ensure we operate according to the latest Financial Crime trends
• Ensure accurate responses and reports to the Regulator.
• Oversee the operations of the UK Compliance team, including training, capacity planning, tracking team and individual Key Performance Indicators (KPIs), and Key Risk Indicators (KRIs) for the programme
• Work with Compliance leads to provide strategic planning, organisational structure, focus areas, and quarterly goals and key results
• Work with all relevant partners, financial institution partners, card networks and regulatory authorities
• Conduct compliance review and analysis of new regulatory developments and maintain oversight of developments affecting business activities
• Prepare reports to senior management and Board of Directors to communicate all relevant compliance issues and escalate any important or high risk compliance issues
• Work with internal compliance teams (such as Governance, Product Advisory, Quality Control) to identify clear steps necessary to avoid regulatory risks and provide solutions

Qualifications

• 8+ years of experience in a complex, financial services firm, or related e-money/payments industry with experience to operate at a Head of Compliance, MLRO or Deputy MLRO level
• 5+ years of people management experience
• Operational knowledge in building and running a sound compliance programme, with hands-on knowledge and an understanding of regulatory requirements for the UK
• Demonstrated ability to communicate effectively with senior management and third-party stakeholders
• Ability to build collaborative working relations with peers, colleagues and with remote based teams with individuals at all levels of the organisation
• Experience with data visualisation tools