Senior System Analyst
About the job
- At least 5 years of experience in an engineering, telecommunications, or information technology profile.
- Understanding of UNIX and File Transfer Protocol/Secure File Transfer Protocol.
- General understanding of telecommunications and wireless industries and technologies.
- Ability to handle multiple tasks simultaneously and make sound decisions.
- Ability to understand technical standards such as TD.57, information technology procedures, tariff plans, and the RAP process.
- Ability to work with a trouble-ticketing system.
- Good verbal and written communication skills in English.
- Ability to work under minimal supervision.
- Resolve operational problems within defined schedules and service-level agreements.
- Analyze root causes of operational malfunctions and provide resolutions.
- Handle escalated issues and follow up promptly on outstanding issues.
- Develop preventive measures and document issue-resolution procedures.
- Manage job calendars and flows to ensure timely completion.
- Recommend process improvements to improve operational efficiency and cost-effectiveness.
- Monitor system operations and troubleshoot problems.
- Manage application tools and monitor repair activities.
- Maintain daily logs of operational issues and maintenance activities.
- Contribute to business meetings and report on issue status.
- Develop support plans to prioritize and resolve multiple issues.
- Address customer issues promptly and accurately.
- Perform quality control on created and loaded IOTs.
- Create IOT load files for validation of standard IOTs, discount IOTs, and EU-regulated IOTs.
- Implement IOTs and monitor end dates on discounted IOTs.
- Handle mediation rejections for TAPOUT creation customers.
- Handle TAP-halted files, including Inspection Mode.
- Perform TAPOUT rerating.
- Provide data-clearing support for all DCH Level 1 issues.
- Perform user acceptance testing.
- Handle RAPIN and RAP CDR correction or recycling.
- Handle AA14 and OpData.
- Keep DCH configurations up to date, including industry configuration, local and TAP currency setup, MCCMNC, IAC and CC/NDC, and tax configuration.
- Manage BID, including emergency BID announcements according to TD38.
- Handle CDRs to modify or filter them as required.
- Set up agreements according to CLL for voice/SMS, data, and CAMEL.
- Handle and load OIR into the DCH on the migration date.
- Manage agreements for customers' NRTRDE partners.
- Handle halted NRT files.
- Monitor NRTRDE and perform NRTRDE ACR checks.
- Set up wholesale rerating.
- Create new accounts and manage access rights and password resets.
- Configure MVNOs.
- Review user application access.
- Maintain process documentation.
About the company
Nextgen Clearing provides independent clearing services for global mobile roaming through a modular online platform. Operators use modules such as Financial Clearing, Data Clearing, Debt Collection, BCE, Discount Management, Traffic Identification and Monetisation, Simulation and Budget, and Data Visualisation to settle inter-operator charges, clear data usage, manage discounts, track traffic, and identify monetisation opportunities with planning dashboards. It differentiates itself as independent clearing experts with a global footprint, award-winning solutions, and a single, comprehensive portfolio. Its goal is to maximize roaming profitability for operators while delivering reliable, scalable, and transparent clearing services as roaming moves into 5G and beyond.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
London, United Kingdom
Founded
2007
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Simplify's Take
What believers are saying
- Nextgen launched BCE, data clearing, and simulation tools in August 2026.
- Telecom26 selected Nextgen in January 2026 for real-time roaming clearing and business intelligence.
- Company websites say over 150 operators and 300-plus employees support ongoing scale-up.
What critics are saying
- Commoditized clearing faces pressure from larger telecom software vendors and in-house operator stacks.
- Headcount fell to 371 in 2026, signaling execution strain after 2025 growth.
- A single flagship customer loss could hit recurring revenue and stall expansion quickly.
What makes Nextgen Clearing unique
- GSMA member, serving 150-plus mobile operators with global roaming clearing coverage.
- BCE tools visualize partner roaming business across TAP and BCE in real time.
- TIMS won 2024 operator vote, strengthening its monetization credibility with telecom buyers.
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Benefits
Health Insurance
Training Programs
Company News
Hong Kong Exchanges and Clearing Ltd. (HKEX), the operator of Asia's third largest stock market, has appointed former securities regulator Carlson Tong Ka-shing as its new chairman.
At Flyaps, Flyaps has been collaborating closely with industry giants like British Telecom Group, Yaana Technologies, and Nextgen Clearing for over a decade, helping them transform their business operations in the most effective way possible.