N

Nextgen Clearing

Independent clearing specialist for global roaming

Senior System Analyst

IT OperationsConfirmed live in the last 24 hours
Full-timeAhmedabad, Gujarat, IndiaNo salary listedIn-person

About the Job

Requirements

  • Good verbal and written communication skills in English.
  • At least 5 years of experience in an engineering, telecommunications, or information technology profile.
  • Understanding of UNIX and FTP/SFTP.
  • Ability to solve problems and handle multiple tasks simultaneously.
  • General understanding of telecommunications and wireless industries and technologies.
  • Ability to make sound decisions.
  • Strong written communication skills and ability to formulate and clearly communicate ideas.
  • Ability to follow up effectively.
  • Capability to understand technical standards (TD.57), IT-related procedures, tariff plans, and the RAP process.
  • Ability to work with a trouble ticketing system.
  • Duties are performed under minimal supervision.

Responsibilities

  • Resolve operational problems within defined schedules and service level agreements.
  • Analyze root causes of operational malfunctions and provide resolutions.
  • Handle escalated issues and promptly follow up on outstanding issues.
  • Develop preventive measures and document issue resolution procedures.
  • Manage job calendars and flows to ensure timely completion.
  • Recommend process improvements to improve operational efficiency and cost-effectiveness.
  • Monitor system operations and troubleshoot problems.
  • Manage application tools and monitor repair activities.
  • Maintain daily logs of operational issues and maintenance activities.
  • Contribute to business meetings and report on issue status.
  • Develop support plans to prioritize and resolve multiple issues.
  • Address customer issues promptly and accurately.
  • Perform quality control on created and loaded IOTs.
  • Create IOT load files for validation of Standard IOT, Discount IOT, and EU regulated IOTs.
  • Implement IOT and monitor end dates on Discounted IOTs.
  • Handle mediation rejections for TAPOUT creation customers.
  • Handle TAP halted files, including Inspection Mode.
  • Perform TAPOUT rerating.
  • Provide dataclearing support for all DCH level 1 issues.
  • Perform UAT testing and system monitoring.
  • Handle RAPIN and AA14/OpData.
  • Correct and recycle RAP CDRs.
  • Keep DCH configurations up to date, including industry configuration, local/TAP currency setup, MCCMNC, IAC and CC/NDC, and tax configuration.
  • Manage BIDs, including emergency BID announcements as per TD38.
  • Handle CDRs by modifying or filtering them as required.
  • Set up agreements as per CLL for voice/SMS, data, and CAMEL.
  • Handle OIR and load it into the DCH on the migration date.
  • Manage agreements for NRTRDE partners of customers.
  • Handle halted NRT files, monitor NRTRDE, and perform NRTRDE ACR checks.
  • Set up wholesale rerating.
  • Create new accounts and manage access rights and password resets.
  • Configure MVNOs.
  • Review user application access.
  • Document processes.
  • Implement new customers.

About the Company

Nextgen Clearing

Independent clearing specialist for global roaming

Nextgen Clearing provides independent clearing services for global mobile roaming. It offers a modular platform with Financial Clearing, Data Clearing, Debt Collection, BCE, Discount Management, Traffic Identification and Monetisation, Simulation and Budget, and Data Visualisation tools. It serves over 160 operators across 20 locations with 300+ staff. Its goal is to help operators maximize roaming profitability and smoothly transition to 5G and beyond by delivering a transparent, scalable clearing platform.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
London, United Kingdom
Founded
2007

Recently Posted Jobs

Explore more opportunities at Nextgen Clearing

See more jobs