Head of Mall / Retail Centre Operations
Fuku
Head of Mall / Retail Centre Operations
Fuku
AI-powered platform matches candidates with jobs
Fuku · Kuala Lumpur, Malaysia · Full-time · Posted 2026-11-11
Workplace: on_site
Lead high-profile operations for Malaysia’s premier luxury outlet destinations, reporting directly to the President & COO, and transform regional retail experiences.
Why You Should Apply
-Command Operational Excellence: Oversee two iconic, premier luxury retail landmarks.
-High-Impact C-Suite Visibility: Work closely with top leadership to shape executive-level strategy.
-Strategic Autonomy: Drive multi-site commercial growth and operational direction with full accountability.
What You Will Do
-Spearhead Site Operations: Oversee daily facilities management, engineering, and M&E operations across destinations.
-Provide Technical Leadership: Set strategic direction for building systems, infrastructure management, and asset care.
-Lead High-Performing Teams: Mentor, empower, and direct a dedicated team of 24 professionals.
-Drive Financial Efficiency: Manage multi-million ringgit budgets, optimizing costs while maintaining premium standards.
-Ensure Safety & Readiness: Champion top-tier emergency response protocols and strict regulatory compliance.
-Foster Key Partnerships: Build strong relationships with high-end luxury brands, government authorities, and key contractors.
Experience You Need
-Education: Bachelor’s degree in Engineering, Facilities Management, or a related field.
-Industry Experience: Proven track record leading large-scale commercial or retail property operations.
-Technical Expertise: Deep knowledge of complex M&E infrastructure, building management systems, and safety compliance.
-Financial Acumen: Demonstrated success in multi-million ringgit budget management and strategic cost containment.
-Vendor & Safety Management: Strong history of driving vendor accountability and enforcing world-class safety standards.
Nice to Have
-Experience scaling operations across multi-site commercial property portfolios.
About the Company
-A joint-venture leader in luxury outlet destinations, renowned for setting international standards in retail and guest experience.
Work Arrangement & Benefits
-Location: Based in Kuala Lumpur with regular bi-weekly travel to Johor.
-Hours: Standard weekday schedule with strategic weekend operational coverage as needed.
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Fuku.ai provides an AI-powered recruitment platform that helps HR teams find top candidates by delivering a curated, ranked list of profiles and resumes, with a focus on white-collar roles like lawyers, finance, and tech. It automatically matches job seekers to relevant opportunities based on experience, skills, and preferences, and lets professionals build detailed profiles. It differentiates itself with curated, ranked candidate lists within a subscription model for companies and a Talent Community that connects specialists to opportunities within client networks. Its goal is to help clients speed up hiring, optimize recruitment processes, and enable meaningful business improvements.
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