Sales – Service Business Manager - Rot/Sea
About the job
- A Master's degree in a technical subject with thorough experience, or equivalent working and thinking level.
- A Bachelor's degree with broad and deep experience.
- Experience in customer account management, preferably in the semiconductor or high-tech industry.
- Independently manage customer stakeholders at engineering and management levels.
- Manage customer accounts for new system business and/or installed base and service business, developing and deepening customer relationships and trust; coordinate with peers to support customers facing shortages and execute system or upgrade demand.
- Support customer intimacy at relevant levels, including ERM, TRM, and Voice of Customer sessions, and engage with customer manufacturing stakeholders.
- Coordinate and align with internal ASML peers and contribute to ERM discussions.
- Support the development of customer-specific business strategies and account plans for new systems and/or installed base service business.
- Support integrated business proposal formulation covering ASML products and services, obtain internal alignment and approval on proposals, and prepare strategic service roadmaps for the account or region.
- Support negotiation of customer agreements for new systems, including VPAs and SLAs, and installed base service business, including SLAs for existing nodes or upgrades; prepare DST meetings.
- Adjust contract structure where needed to capture value from over-performance by reviewing installed base and service performance against contracts for the assigned account.
- Negotiate agreements with customer stakeholders, involving internal senior managers as needed, and monitor and execute agreements to ensure planned delivery.
- Support new systems business planning over a one- to two-year horizon, including timeline and demand planning.
- Support demand planning for systems and upgrades within the CT, check feasibility with CS before providing information to Sales Operations, and support execution of VPAs and new systems sales and/or installed base service to ensure on-time delivery.
- Support shorter-term installed base and service business planning over a one- to two-year horizon, including maintenance, upgrades, and service such as relocations.
- Work with Tech Leadership IB&S to demonstrate the value of upgrades and service products and convert them into sales opportunities for the assigned account.
- Support preparation of business cases with CSCM and P&D when inventory baselines deviate, highlighting part value to customers and cost to ASML.
- Represent the voice of the customer to the Customer Team; collect customer requests, identify opportunities, and share them with Tech Leadership roles at the CT table.
- Support target setting on new systems or installed base and service by providing input to CS&S, and support customer-specific ESG topics and relevant market regulations.
- Support revenue and contribution margins for new systems and/or installed base and service for the assigned account and/or region within the Customer Team.
- Support demand and timeline planning for new systems and/or installed base and service for the assigned account and/or region within the Customer Team.
- Business Administration or commercial education is optional.
- Experience in the semiconductor or high-tech industry is preferred.
About the company
ASML designs and manufactures photolithography systems for semiconductor manufacturing. Its main products are deep ultraviolet (DUV) and extreme ultraviolet (EUV) lithography machines that print circuit patterns on silicon wafers, with EUV enabling smaller features. The company sells these systems to leading chipmakers and earns substantial revenue from installation, maintenance, and upgrades over the machines’ lifetimes. Its goal is to help continue scaling semiconductors by leading in high-end lithography and maintaining strong relationships with customers like TSMC, Samsung, and Intel.
Company Size
10,001+
Company Stage
IPO
Headquarters
Veldhoven, Netherlands
Founded
1984
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Simplify's Take
What believers are saying
- Q2 2026 sales hit €9.3 billion, and full-year guidance rose to €43-45 billion.
- Management said 2028 EUV output could exceed 110 tools, unlocking AI wafer capacity.
- India launched ASML operations with Tata Electronics support, opening a new customer frontier.
What critics are saying
- Europe bought zero ASML lithography tools in 2026, exposing a dead domestic demand base.
- Chinese DUV entrants in Shanghai threaten ASML's 29% 2025 China revenue by 2027.
- ASML cut 1,700 jobs in 2026; continued restructuring signals execution strain and morale damage.
What makes ASML unique
- ASML alone ships EUV systems; no advanced chip node exists without Veldhoven tools.
- High-NA EUV expands into Nvidia-scale data-center chips, extending ASML's moat through 2033.
- Installed Base Management generated €2.8 billion in Q2 2026, deepening recurring revenue.
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Benefits
Flexible Work Hours
Remote Work Options
Growth & Insights and Company News
6 month growth
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0%2 year growth
0%ASML raised its 2026 revenue forecast for the third time this year, but a narrow third-quarter revenue miss pushed its shares down 3% in overnight US trading. Micron, SanDisk and Intel fell between 1% and 2.6% alongside it. The Dutch chipmaking equipment maker now expects annual sales of €44 billion to €45 billion, up from €43 billion to €45 billion. It also forecasts a gross margin of about 56%, against a prior range of 54% to 56%. Third-quarter revenue rose 55% to €11.66 billion, or $13.07 billion, just under analysts' $13.12 billion estimate. Net profit climbed to €4.96 billion from nearly €2.13 billion, and earnings per share of $14.51 beat the $12.05 forecast. Chief executive officer Christophe Fouquet said customers keep raising demand forecasts on AI investment, and some want to order for 2029 and 2030.
ASML said some customers want to place orders for its chip tools for 2029 and 2030. The Dutch company made the comment as third-quarter net profit of €4.96 billion beat the €4.1 billion analysts expected. Chief executive officer Christophe Fouquet linked the demand to customers' views on the size and duration of AI investments. Supply planned for 2027 and 2028 will not fully meet demand, he said, and ASML is looking at ways to raise 2028 capacity beyond the 30% increase it had forecast. Net sales were €11.66 billion, against €11.72 billion expected. ASML now expects full-year net sales of €44 billion to €45 billion, and fourth-quarter sales of €14.2 billion to €15.2 billion. Samsung and TSMC also committed to ASML's High NA extreme ultraviolet machines during the quarter.
ASML and TSMC report quarterly results this week, offering clues on the health of the AI trade after the iShares Semiconductor ETF fell for a sixth straight session on Tuesday. Doubts about returns on AI spending, rising bond yields and higher financing costs have weighed on chip stocks. ASML reports before US markets open on Wednesday. Analysts expect third-quarter revenue to rise 23% to $13.12 billion and adjusted profit to climb 39% to $12.05 per share, according to Koyfin. The company raised its 2026 revenue outlook in July. TSMC reports on Thursday. It posted third-quarter revenue of NT$1.49 trillion ($46.7 billion), up 51% year over year. Investors will focus on profit and guidance. Retail sentiment on ASML moved to "extremely bullish" from "bullish," while TSMC's cooled to "neutral," according to Stocktwits.
TSMC needs less revenue growth than ASML to deliver a 10% annual price return over five years, an Insider Monkey analysis finds. At a 30-times earnings exit multiple, TSMC must grow revenue 7.3% a year after 2026; ASML needs 16.7%. The model uses October 12 prices of $444.35 for TSMC and $1,750.24 for ASML. It assumes TSMC's 2026 revenue of $173.84 billion with a 50% net margin, and ASML's €44 billion with a 34% net margin. The result flips if multiples differ. With TSMC at 25 times earnings and ASML at 40 times, the required growth is 11.3% and 10.2%, respectively. TSMC plans $60 billion to $64 billion in 2026 capital spending, and a Taiwan disruption is a risk. ASML faces order timing, export limits, and currency effects.
An analyst at The Motley Fool names four chip stocks to hold for the next decade: Nvidia, Broadcom, Taiwan Semiconductor Manufacturing Company (TSMC), and ASML. The case rests on AI demand for advanced chips. Nvidia's latest quarterly revenue rose 106% to $96 billion, and net income grew 126% to almost $60 billion. Broadcom's revenue climbed 86% to $29.6 billion, with net income up 216% to $13.1 billion. TSMC, which holds a 72.5% share of the advanced chip market according to TrendForce, posted second-quarter revenue of $40 billion, up 36%. ASML, which dominates the machines that make those chips, reported net sales of €9.3 billion, up 21%. Risks include an AI bust and, for TSMC, exposure to Taiwan.