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Dough Zone USA

Fast-casual Chinese dumpling and noodle chain

Field Marketing Manager

Full-Time
$95k - $120k/yr
Mid, Senior
Bachelor's, Master's
Bellevue, WA, USA
In PersonRegular travel across regional markets is required.
Growth & MarketingMarketing Generalist & Management

About the job

Requirements
  • A bachelor's or master's degree in marketing or a related field.
  • Preferably 4-8 years of local marketing experience in the restaurant or food industry.
  • Experience leading and managing SEO/SEM, marketing database, email, social media, and/or display advertising campaigns.
  • Experience identifying target audiences and devising digital campaigns that engage, inform, and motivate.
  • Strong organizational skills and attention to detail.
  • Basic design skills and experience using tools such as Canva to create localized marketing materials within established brand standards.
  • Willingness to travel regularly across regional markets.
  • Ability to work independently and within a team environment with minimal instructions.
  • Knowledge of restaurant and marketing analytics tools such as Google Analytics and Toast.
  • Experience working with the press, creating special events, collaborating with influencers, and handling reputation management.
  • Strong copywriting and editorial skills, including experience writing press releases, media pitches, and branded content for restaurant or consumer audiences.
Responsibilities
  • Develop comprehensive local marketing strategies, campaigns, and initiatives to drive foot traffic, generate revenue, increase on-site conversion, and encourage repeat business.
  • Identify stores with low sales volume and develop promotional campaigns or activities to help them achieve positive results.
  • Track and analyze campaign performance using analytics tools and tracking systems to measure effectiveness and return on investment, and provide actionable insights to optimize campaigns.
  • Lead the planning and execution of in-store events, pop-ups, community outreach, fundraisers, tastings, and other events; coordinate logistics and collaborate with operations.
  • Support new store opening projects, including signage timelines and installation, storefront point-of-sale system setup, third-party account management, and menu execution.
  • Review customer review reports weekly and provide improvement recommendations to storefront teams.
  • Develop and manage the local marketing budget, and oversee vendor and agency relationships, including signage and printing, to ensure quality and cost-effectiveness.
  • Coordinate with Operations, Purchasing, Marketing, and local restaurant managers to understand their goals and objectives and provide strategic guidance.
  • Complete routine data pulls and reports on restaurant-related metrics, including revenue, store performance, and customer behavior.
  • Create or adapt local marketing materials, including posters, flyers, table tents, and digital assets, using brand-approved templates; ensure regional marketing efforts align with brand standards and local regulations.
  • Write press releases, event recaps, and pitch emails for local media and community outlets, and develop media relationships to secure coverage for new store openings, local events, and community initiatives.
Desired Qualifications
  • Four to eight years of local marketing experience in the restaurant or food industry is preferred.

About the company

Dough Zone USA operates a fast-casual restaurant chain that serves modern Chinese comfort food, focusing on dim-sum inspired dishes and shareable small plates such as dumplings, bao, and noodles. Dishes are ordered from a paper menu and typically arrive within about 15 minutes, with some items made in-house at each location and others produced in a central kitchen to ensure consistency. The chain differentiates itself by its emphasis on a large variety of affordable dumplings and noodles, a Bao Buddies program for dumpling classes and cultural education, and plans to launch retail products like frozen dumplings and sauces. Its goal is to expand its West Coast presence and enter Texas while bringing accessible, shareable Chinese eats to more diners and building community engagement.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Redmond, Washington

Founded

2014

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Simplify Jobs

Simplify's Take

What believers are saying

  • Campbell opened June 5, 2026, showing sustained West Coast unit growth.
  • Houston now has four stores, validating Texas demand beyond a single flagship.
  • Frozen dumplings and sauces can add retail revenue if the CPG launch lands.

What critics are saying

  • Lacey's August 19, 2026 inspection scored 35 red points, signaling weak food-safety controls.
  • Rapid expansion across four states strains managers, training, and central-kitchen logistics through 2027.
  • Din Tai Fung and local dim sum rivals can copy the menu and squeeze margins.

What makes Dough Zone USA unique

  • Central-kitchen prep plus in-house steamed dumplings keeps quality consistent across 29 locations.
  • Berkeley opened November 19, 2025, proving campus-adjacent demand and founder credibility.
  • Bao Buddies, launched November 2025, deepens school ties and strengthens brand recognition.

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Benefits

  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Paid Time Off
  • Paid Sick Leave
  • Holiday Pay
  • 401(k) Retirement Plan
  • Employee Discount Programs