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Royal Bank of Canada

Global banking, wealth management, and insurance

Branch Manager

Retail & Commercial BankingPosted on Nov 9
Full-timeToronto, ON, CanadaNo salary listedIn-person

About the Job

Requirements

  • Mutual Funds accreditation (IFIC or CSC) and at least 2 years of licensed mutual funds sales experience within the last 3 years.
  • Completion of an acceptable mutual fund branch management exam offered by the CSI, or ability to write the exam within 4 months of the start date.
  • At least 3 years in a people management role.
  • An entrepreneurial business acquisition mindset.
  • Ability to use digital channels, drive client awareness, and ensure the team enables clients with RBC digital access.

Responsibilities

  • Inspire and lead retailing excellence to deliver a memorable client experience.
  • Deliver results and support new client acquisition through multiple channels, including the team and local partners.
  • Lead change and allocate resources to meet community needs while growing sales, revenue, and market share.
  • Ensure high employee engagement through recruiting, talent management, development, and career planning.
  • Coach the team on client advice and education, first-contact problem resolution and prevention, digital enablement, and multichannel usage.
  • Take appropriate action to close gaps identified through operational, credit-effectiveness, and compliance reviews and reports.
  • Act as a local market leader and RBC ambassador within the community, build relationships, encourage collaboration across roles, and support digital enablement and multichannel usage.

Desired Qualifications

  • Experience in both business and personal banking.

About the Company

Royal Bank of Canada

Global banking, wealth management, and insurance

What does RBC do? It provides a wide range of financial services including personal and commercial banking, wealth management, insurance, investor services, and capital markets to clients in Canada, the United States, and 27 other countries. How do its products work? It earns revenue from loans, mortgages, investment products, and advisory services, and uses technology to deliver a seamless client experience across a diversified set of financial services, with an emphasis on digital tools and customer service. How is RBC different from competitors? It combines scale and global reach with a principles-led culture, a strong focus on community impact, and a large, diverse workforce (94,000+ employees) to drive client outcomes and continuous innovation. What is RBC’s goal? To help clients prosper and communities thrive by delivering reliable financial solutions and services while adapting to changing needs and maintaining leadership in the financial sector.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1864

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