Veterinary Receptionist

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls and emails and direct them to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients, and process payments. Our receptionists provide friendly, compassionate, and discreet emotional support to clients during times of need and must be comfortable discussing and navigating various medical outcomes.

This role also offers the opportunity to cross-train as a Veterinary Assistant (VA) and assist with patient care and hospital needs as appropriate. Cross-training provides valuable hands-on experience and the opportunity to expand your veterinary knowledge and skillset.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste, and potentially contagious diseases.

Whether you’re looking to master your current role or grow into your next career opportunity, you’ll have opportunities to develop your skills through a variety of virtual and hands-on, interactive training and continuing education.

Qualifications

We’re looking for:

• Experienced Receptionist with a minimum of 1 year of veterinary experience preferred
• Compassionate, calm, team-oriented, and able to multitask with strong communication skills
• Highly organized with strong computer skills
• Self-starter with a desire to continue developing your knowledge and skillset
• Willingness to cross-train as a Veterinary Assistant (VA) and support the team as needed

Additional Information

Pay Range:$12-15/hr - depending on experience

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.

Compensation: 12 to 15 (USD) (HOURLY)