Part-Time

Customer Service Associate

Updated on 8/1/2026

Wawa

Wawa

10,001+ employees

Runs convenience stores with made-to-order foods

Compensation Overview

$15 - $18.75/hr

Portsmouth, VA, USA

In Person

Category
Customer Experience & Support (1)
Required Skills
Customer Service

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Requirements
  • Great communication and customer service skills.
  • Ability to thrive in a fast-paced environment and multitask.
  • Must be at least 16 years old and have reliable transportation.
  • Ability to work in a team environment.
Responsibilities
  • Greet and engage with customers to ensure their needs are met quickly and courteously.
  • Prepare breakfast items, made-to-order sandwiches, specialty beverages, and pizzas, and keep the coffee station clean and organized.
  • Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and age-restricted product ID verification.
  • Ensure the store is well-stocked and shelves remain fresh, full, and inviting.
  • Help keep the store clean and safe by following established policies, procedures, and guidelines.
  • Complete store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash.

Wawa runs a large network of convenience retail stores that offer fresh, made-to-order foods and beverages, coffee, fuel services, and surcharge-free ATMs. Customers visit Wawa to get everyday items quickly, with options to customize orders at in-store counters or kiosks and to refuel vehicles. The company differentiates itself through its strong focus on its associates and community, providing extensive benefits (ESOP, tuition reimbursement, 401(k), health coverage, wellness programs) and opportunities for volunteering and charitable giving, which supports employee retention and neighborhood engagement. Wawa emphasizes growth and expansion to serve more regions, while aiming to brighten customers’ days with friendly service and reliable daily stops.

Company Size

10,001+

Company Stage

Grant

Total Funding

$710K

Headquarters

Taguig, Philippines

Founded

1865

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Simplify Jobs

Simplify's Take

What believers are saying

  • Wawa plans to open nearly 100 stores in 2026 across 14 states, including 50 new Tennessee locations over a decade with $375 million investment.
  • The brand reinforces loyalty via patriotic USO partnerships, including $150,000 in donations and Hoagie Day distributing 60,000 hoagies to service members.
  • Florida remains the largest state footprint with 317 stores as of April 2025, anchoring revenue while expanding into the Gulf Coast and Midwest.

What critics are saying

  • A Class I beverage recall due to undeclared milk allergen in 18,194 units exposes Wawa to life-threatening liability and reputational damage within 0–3 months.
  • Tennessee expansion faces direct competition from Circle K, Speedway, and Twice Daily in Clarksville, eroding margins and slowing customer adoption within 6–12 months.
  • Privately held status limits capital access for the 100-store 2026 build-out, forcing reliance on internal cash flow and increasing execution risk on new-state launches.

What makes Wawa unique

  • Wawa operates as a food store selling gas, not a gas station selling food, with made-to-order hoagies as its core product.
  • The chain combines 24-hour convenience with fresh foodservice, including custom hoagies, Sizzli sandwiches, and hand-crafted coffee, unlike traditional c-stores.
  • Wawa cultivates intense brand loyalty through community hubs, clean bathrooms, free ATM access, and a cult fanbase that treats stores like home.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Mental Health Support

Company Equity

401(k) Retirement Plan

401(k) Company Match

Parental Leave

Paid Vacation

Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

15%

1 year growth

15%

2 year growth

15%
Her Campus Media
Jul 22nd, 2026
Lands' End x Wawa collab is A must-have this summer.

Lands' End x Wawa collab is A must-have this summer. Beach days and sandwiches go hand in hand, but there's always one problem keeping lunch free from sand. If you've ever balanced a hoagie on a towel while hoping a gust of wind doesn't ruin it, Wawa and Lands' End have a solution. This summer, Lands' End is teaming up with Wawa for a limited edition collection inspired by one of the convenience chain's most iconic menu items, the Shorti hoagie. The collaboration combines beach-ready style with a little food fandom, creating accessories designed for an "Analog Summer" focused on spending more time outdoors and less time scrolling. Leading the collection is the Shoti Tote, a beach bag with a dedicated compartment designed to carry a Wawa Shorti hoagie safely from the store to the shore. It might sound like a niche accessory, but for anyone who considers grabbing Wawa before a beach trip part of their summer tradition, it makes perfect sense. The three-piece collection also includes a graphic Shorti tee and a hoagie-inspired Shortie charm that adds a playful touch to any tote or backpack. Together, the pieces celebrate two brands that have become staples of East Coast summers in very different ways. The collaboration arrives as more brands embrace nostalgic summer experiences. Rather than encouraging another viral social media trend, Lands' End and Wawa are leaning into what they're calling an "Analog summer." The idea encourages people to unplug, head outside, enjoy time with friends, and appreciate simple traditions like packing a beach bag, eating lunch by the ocean, and making memories without staring at a phone screen. To match the launch, Wawa is introducing an "Analog Summer Shorti" that customers can customize through the chain's ordering kiosks. The suggested build features oven-roasted turkey, provolone cheese, and spicy mustard. Shredded lettuce, tomatoes, crispy onions, and a sprinkle of Old Bay seasoning. It's a combination that feels especially fitting for a beach season, with Old Bay adding a distinctly coastal touch. The collection will be available for pre-order beginning July 15 through Lands' End. Orders will begin shipping on July 22. Here's what's included: * The Shorti Tote - $39.95 * The Shorti Charm - $39.95 * The Shorti Tee - $44.95 If you're hoping to grab the tote in person, limited quantities will also be available starting July 22 at select Wawa stores in New Jersey and through Wawa's online shop while supplies last. For Wawa fans, this collection feels especially personal. The chain had built a devoted following across the Mid-Atlantic thanks to its customizable hoagies, coffee, and reputation as a go-to stop before road trips, beach vacations, and summer weekends. Pairing that nostalgia with Lands' End's classic beach aesthetic creates a collection that feels equal parts practical and playful. The Shorti Tote may be the standout piece, but the collaboration is really about celebrating a familiar summer ritual: picking up your favorite hoagie, heading to the beach, and spending the day with friends. And if your lunch makes it to your towel without collecting half the shoreline along the way, that's just a bonus. Jada Denaud is a senior majoring in Digital Journalism with a concentration in English at Florida International University and a National Writer for Spoon University, where she creates food content for Gen Z audiences across the country. In addition to Spoon U, Jada writes for FIU's student-run publication, Caplin News, covering culture and local issues in the Miami area. Her journalism background has helped shape her writing style, with a focus on accuracy and connecting with readers online. She enjoys writing stories that feel relatable and reflect everyday experiences. In her free time, Jada enjoys doing hair as a creative outlet and a way to unwind. She's interested in the corner of culture, identity, and digital media, and hopes to continue telling personal, relevant stories as she prepares to pursue opportunities in digital media.

Mi Bolsillo
Apr 9th, 2026
Wawa drinks recalled over milk allergen.

Wawa drinks recalled over milk allergen. Certain 16 oz iced tea and lemonade beverages from Wawa have been recalled due to undeclared milk caused by a temporary production equipment issue. For individuals with milk allergies, even small amounts can trigger serious or life-threatening reactions. The labeling error means consumers may unknowingly be exposed to allergens. Customers are advised to check products carefully and avoid consumption if affected. This recall underscores the importance of accurate labeling in protecting consumers with food allergies and preventing avoidable health emergencies linked to hidden ingredients. Aller-C supplements may contain allergens. Vital Nutrients has recalled two lots of Aller-C supplements due to the possible presence of undeclared egg, hazelnut, and soy. These allergens can pose significant health risks for sensitive individuals. The affected lots, identified as 25E04-A and 25E04-B, may lead to allergic reactions if consumed. Consumers who rely on accurate labeling for safety should stop using the product immediately and verify lot numbers. This recall highlights the importance of transparency in supplement manufacturing and the need for strict quality assurance processes to ensure consumer safety and trust. Cream cheese labeling error poses allergy risk. Einstein Bros. Bagels has recalled certain cream cheese cups labeled as plain that actually contain the Honey Almond variety. This mislabeling introduces undeclared almonds, a common allergen that can cause severe reactions in sensitive individuals. The affected products include those with specific lot information such as Jul 21, 2026LO. Consumers are urged to check packaging carefully and avoid consuming mislabeled items. Accurate labeling is critical to consumer safety, especially for allergens, and this recall demonstrates how packaging errors can create serious health concerns. Chocolate cups may contain undeclared peanuts. Karns Foods has recalled Mini Dark Chocolate Raspberry Cups after discovering they may contain undeclared peanuts due to a packaging error. Peanut allergies are among the most severe food allergies and can lead to life-threatening reactions. Consumers who purchased these products should avoid consumption and return them for a refund. This situation emphasizes the importance of proper packaging controls and allergen labeling. Even small mistakes in production can have significant consequences, making recalls a critical step in protecting public health and maintaining consumer confidence. Andrea Nabor specializes in personal finance, economics, business, Social Security, SNAP, credit, politics, IRS and business for the United States. With more than six years of experience in journalism and digital editorial management, he has built a strong career based on accuracy, practical experience and a deep understanding of the economic issues affecting Americans. Over the past year, he has focused his work on covering and analyzing economic issues, particularly federal programs, entitlements, and U.S. tax policies.Before her current position at Debate, she served as Editorial Coordinator for a digital magazine in Mexico, leading content strategy and brand development. In recent months, she has distinguished herself for her detailed coverage of Social Security, IRS, student loans, and SNAP procedures, as well as for identifying and reporting the best deals from major retailers like Costco, Walmart, and Sam's Club. She has also analyzed key corporate changes affecting consumers. A graduate in Communication and Journalism from the National Autonomous University of Mexico (UNAM), Andrea Nabor combines academic excellence with hands-on field experience, establishing herself as a trusted voice in digital economic journalism. Professional profile: https://www.linkedin.com/in/andrea-nabor-5445aa1a0/.

Beasley Broadcast Group
Apr 7th, 2026
Wawa to open new Kennett Square location on April 9.

Wawa to open new Kennett Square location on April 9. Published Apr 7, 2026 12:57 PM EDT Wawa has announced it will open a new store in Kennett Square at 806 baltimore pike on thursday, April 9. A grand opening party will take place before sunrise, with the doors officially opening at 8 a.m. A ribbon-cutting ceremony at 8:30 a.m. will cap off the celebration, which will feature a "Hoagies for Heroes" competition among first responders to benefit local charities. According to MyChesCo, the first 100 customers will receive free "Wawa Grand Opening Tour" T-shirts. Everyone can enjoy free, any-size hot coffee available through April 12. The new location is expected to boost the local economy, employing about 35 people. It also engaged several local contractors during its construction. "As our nation celebrates its 250th birthday in 2026, we're proud to be a company with more than 200 years in American business," said Wawa President Brian Schaller in a statement shared with MyChesCo. "Our ongoing growth allows us to invest in and provide meaningful support to more communities and create new opportunities." Wawa's opening in Kennett Square is part of a broader 2026 plan to add nearly 100 new stores across 14 states, reinforcing its community-focused growth strategy. More information about the Wawa Kennett Square opening is available on Facebook.

Beasley Broadcast Group
Apr 7th, 2026
Wawa recalls drinks sold at local stores for possible milk allergen.

Wawa recalls drinks sold at local stores for possible milk allergen. Published Apr 7, 2026 12:47 PM EDT Wawa is voluntarily starting recalls four 16-ounce drinks - Wawa iced tea lemon, Wawa iced tea diet lemon, Wawa diet lemonade, and Wawa fruit punch - sold in five states, including the Philadelphia area. The recall cites a possible undeclared milk allergen as the reason for action. According to CBS News Philadelphia, the drinks were sold at a limited number of stores in Pennsylvania, Delaware, Maryland, New Jersey, and Virginia. Wawa said at least 11 stores in Philadelphia received the recalled products, along with several other locations across the region. According to the U.S. Food and Drug Administration, the recall started after Wawa identified and corrected a temporary equipment issue that may have inadvertently introduced milk into the beverages. Wawa said the affected beverages have been removed from store shelves and discarded. No other Wawa-branded beverages or stores in other states are a part of the recall. The FDA warns that milk allergies can cause serious or life-threatening reactions, although no illnesses have been reported. If you bought any of these drinks recently, you should throw them out. NBC10 Philadelphia has provided the following UPCs for consumers to check: Wawa iced tea lemon in 16-ounce pint bottles. * UPC: 726191018425 * Code Date: May 15, 2026 * Sold in 123 stores in Delaware, Maryland, New Jersey, Pennsylvania, and Virginia Wawa iced diet tea lemon in 16-ounce pint bottles. * UPC: 726191018548 * Code Date: May 18, 2026 * Sold in eight stores in New Jersey and Pennsylvania Wawa diet lemonade in 16-ounce pint bottles. * UPC: 726191055901 * Code Date: May 18, 2026 * Sold in 12 stores in Delaware and New Jersey Wawa fruit punch in 16-ounce pint bottles. * UPC: 726191018432 * Code Date: May 19, 2026 * Sold in 53 stores in Delaware, Maryland, New Jersey, Pennsylvania, and Virginia More information on the drinks recall is available online.

Yahoo
Apr 6th, 2026
Wawa lemonade, iced tea, fruit punch recalled from NJ stores.

Wawa lemonade, iced tea, fruit punch recalled from NJ stores. Risha Inaganti, Cherry Hill Courier-Post Mon, April 6, 2026 at 11:57 AM PDT Wawa has issued a recall for four of its drinks sold in New Jersey because of a potential allergen. The recall was initiated by Wawa after equipment problems were discovered, according to the U.S. Food & Drug Administration. The faulty equipment led to the possibility of a milk allergen in products that weren't labeled accordingly. This could have posed serious or life-threatening allergic reactions for those with dairy allergies, according to FDA officials. What Wawa drinks were recalled? The following drinks are included in the recall: * Wawa Iced Tea Lemon: Code date May 15 printed on the bottle. * Wawa Iced Diet Tea Lemon: Code date May 18 printed on the bottle. * Wawa Diet Lemonade: Code date May 18 printed on the bottle. * Wawa Fruit Punch: Code date May 19 printed on the bottle. All recalled products were sold in 16-ounce pint bottles. Where were recalled Wawa drinks sold? The recalled products were sold in a variety of stores across New Jersey, as well as stores in Pennsylvania, Delaware, Maryland and Virgina. Many South Jersey Wawas, including some in Cherry Hill, Gloucester City, Voorhees and West Deptford, carried the recalled drinks. A complete list of stores that received the recalled drinks may be found on Wawa's product recalls webpage. What to do with recalled drinks. According to the FDA, no illnesses have been reported in connection to the recalled drinks. All recalled products have since been removed and disposed of. Customers who have purchased a recalled product are urged by the FDA to dispose of them immediately and contact the Wawa 24-hour Customer Contact Center. The center can be reached at 1-800-444-9292 or through the Wawa website's contact page. Those who have purchased the recalled drinks are able to request a refund in the form of a Wawa gift card. PHOTOS: Living Stations of the Cross bring faith to Camden streets. Parishioners of the Cathedral of the Immaculate Conception take part in a Living Stations of the Cross through the city of Camden, NJ to observe Good Friday on Friday, April 3, 2026. Risha Inaganti writes about trending topics across South Jersey for the Courier-Post. If you have a story she should tell, email her at [email protected]. Subscribe to stay up to date on the news you need.