KeyBank
Provides banking, loans, and financial services
Merchant Sales Leader
+ Incentive compensation + Production incentives + Commission + Discretionary incentives
More locations: Denver, CO, USA | Portland, OR, USA
In-office presence is prioritized, with flexible mobile options where the role can be performed effectively.
About the job
- In-depth knowledge of competitive merchant products and services.
- Ability to lead merchant onboarding and client education processes.
- Ability to develop and maintain partnerships within and outside Business Banking.
- Ability to work with Business Banking executives to set revenue and profitability targets.
- Lead, manage, and provide direction to a team of Merchant Advisors and sales support staff across an assigned region or functional area.
- Lead the team to acquire new relationship clients and deepen existing relationships by providing merchant solutions.
- Contribute to the development of training programs for Merchant Services Sales Advisors.
- Contribute to the development of marketing materials for Merchant Services.
- Collaborate within and outside Business Banking with leaders to drive business opportunities through the consumer channel.
- Ensure the team is expert in navigating merchant tools and systems.
- Lead the merchant onboarding and education process for clients, including the design and delivery of job aids and workshops for end users.
- Direct the team’s efforts through consistent sales and service processes and tools.
- Foster an environment for learning, best-practice sharing, accountability, performance, and sustained team success.
- Create and sustain a culture of quality through performance management, compensation, and reward and recognition programs.
- Motivate and empower team members while encouraging innovation and organizational change.
- Establish high standards for work quality and provide career-growth opportunities to develop and retain a trained and motivated staff.
- Establish and track team performance objectives and manage and evaluate managers’ performance against those objectives.
- Partner with Business Banking Sales Leaders, SBA, Servicing, and Product Management to identify opportunities to deliver the company’s value proposition, acquire new clients, and deepen and retain existing relationships.
- Work with Business Banking executives to set revenue and profitability targets and develop regional new-business and referral opportunities.
About the company
KeyBank provides a full range of banking services for individuals, small businesses, and commercial clients across the United States. It offers checking and savings accounts, credit cards, mortgages, loans, and other financial products. Customers use these products by making deposits, borrowing money, or using credit in everyday life; the bank earns interest on loans, fees for services, and commissions on products. KeyBank differs from many rivals by offering a wide geographic footprint and a focus on tailored financial solutions plus tools to improve financial wellness, such as budgeting resources and planning guidance. Its goal is to help clients reach financial milestones—like buying a home, paying down debt, or saving for the future—through a comprehensive set of services.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Massachusetts
Founded
1824
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Simplify's Take
What believers are saying
- Q2 2026 net income rose 26% to $472 million, with revenue at $1.96 billion.
- Net interest margin reached 2.89% in Q2 2026, and management targets 3% by year-end.
- Scotiabank sought up to 19.99% of KeyCorp in March 2026, validating the franchise.
What critics are saying
- Reuter's January 7, 2026 fraud settlement cost KeyBank $7.77 million.
- KeyBank faces deposit competition and CRE exposure after Q2 2026 share weakness.
- Federal Reserve kept Key's 3.2% stress capital buffer until 2027, limiting flexibility.
What makes KeyBank unique
- KeyCorp deepens middle-market advisory with Clearwater, closing August 4, 2026.
- KeyBanc Capital Markets links U.S. sponsors and European targets through Clearwater's UK platform.
- KeyBank combines retail, commercial, wealth, and investment banking across 15 states.
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Benefits
Medical, dental, & vision
Wellness Programs
Fitness Reimbursement
Alternative Work Schedules
PTO
Parental Leave
401(k) Savings Plan
Discounted Stock Purchase Plan
Tuition Reimbursement
Growth & Insights and Company News
6 month growth
↓ -2%1 year growth
↓ -2%2 year growth
↓ -2%Cardinal Infrastructure Group's construction subsidiary, Cardinal Civil Contracting, has secured a $250 million delayed draw term loan facility and expanded its revolving credit line from $75 million to $100 million through a Second Amendment to its Credit Agreement with Truist Bank. The delayed draw facility can be accessed in up to five separate advances over 18 months from the 10 September 2026 effective date. The amendment requires the borrower to maintain a Consolidated Total Net Leverage Ratio of no greater than 1.60 to 1.0 and Consolidated EBITDA of at least $125 million for the twelve months ended 30 June 2026. The expanded credit capacity provides Cardinal Infrastructure significant liquidity for potential acquisitions, project investments, or operational needs. The lending syndicate includes Truist Bank, First Horizon Bank, KeyBank, Regions Bank, and other financial institutions.
Cari, the bank-governed digital money network, today announced it has raised $32.5 million in the first tranche of its initial external funding round, with t...
KeyCorp reported second-quarter revenues of $1.96 billion, up 6.7% year-on-year, meeting analyst expectations. However, the regional bank missed net interest income estimates. The market reacted negatively, with shares falling 6.6% following the results to trade at $21.78. The 94 regional banks tracked reported mixed second-quarter results. As a group, revenues were in line with analyst consensus estimates. Regional bank stocks have declined on average 1.7% since their latest earnings announcements. OFG Bancorp emerged as the best performer, reporting revenues of $190.3 million, up 4.4% year-on-year and beating expectations by 3.9%. The Puerto Rico-focused bank beat both earnings per share and net interest income estimates. Its shares rose 5.4% post-results to $52.71. Regional banks face challenges from fintech competition, deposit outflows, and commercial real estate exposure.
KeyCorp has appointed Chris Doll as Chief Strategy Officer and Deputy Chief Financial Officer, effective 31 August 2026. Doll joins from City National Bank, a Royal Bank of Canada subsidiary, where he served as Executive Vice President and CFO. He previously held leadership positions at Fifth Third Bancorp, Omnicare, and First Financial Bancorp. In his new role, Doll will lead KeyCorp's corporate strategy team and serve on the finance leadership team and executive council, reporting to CFO Clark Khayat. KeyCorp is headquartered in Cleveland, Ohio, with approximately $191 billion in assets as of 30 June 2026. The bank operates around 950 branches across 15 states.
Bond Street Investment Trust has increased its revolving credit facility by $200 million, bringing total commitments to $300 million. JPMorgan Chase led the expansion as administrative agent and sole bookrunner, with BMO Capital Markets and KeyBanc Capital Markets serving as joint lead arrangers. KeyBank National Association, BMO Bank and Banco Santander joined the facility, expanding the bank group to five institutions. The upsize utilises the accordion feature of Bond Street's credit agreement, which permits commitments up to $600 million. Since securing a $300 million equity commitment from Conversant Capital in August 2025, the Charleston-based REIT has acquired 17 centres, expanding its portfolio to nearly 1,000,000 square feet. The firm has entered Phoenix, Dallas and Midwestern markets whilst maintaining its Southeast presence.