Pre-Sales and Customer Solutions Manager

Why LeoLabs?

At LeoLabs, we’re building the living map of activity in space. Through our proprietary global radar network and AI-enabled analytics platform, we collect millions of measurements daily on more than 25,000 objects in low Earth orbit (LEO). Our radar-powered intelligence protects billions in assets, monitors adversarial behavior, and ensures safe operations for commercial and government missions.

We’re not just building technology, we are redefining global security, safety, and transparency in space. As orbital activity accelerates and threats grow more complex, LeoLabs is a trusted partner for Space Domain Awareness, Space Traffic Management, and Satellite Operations for top-tier space operators and allied defense organizations.

If you're looking to work on mission-critical challenges at the forefront of aerospace, national security, and AI, your impact starts here.

LeoLabs is seeking a mission-driven Pre-Sales & Customer Solutions Manager, EMEA, based in Poland. The role will focus primarily on supporting Polish customers and developing local partnerships, while contributing to broader EMEA opportunities as needed.

This role combines strategic pre-sales support, customer-solution development, and post-sale training and operational support. You will work closely with Sales to shape mission-aligned solutions and support strategic pursuits, then help customers build the knowledge and readiness to apply LeoLabs capabilities effectively.

You will act as a trusted advisor to defense, government, and space-sector customers, particularly in Poland—translating mission requirements into relevant LeoLabs capabilities, use cases, and solutions while supporting long-term customer engagement across EMEA.

Key Responsibilities 

Pre-Sales Support & Strategic Engagement

• Support Sales with customer briefings, demonstrations, RFIs, RFPs, proposals, and strategic pursuits.

• Translate customer mission requirements into relevant LeoLabs capabilities, operational use cases, and tailored solutions.

• Represent LeoLabs in customer meetings, industry events, and regional forums 

Customer Solutions, Training & Readiness

• Develop training materials, operational guides, and playbooks to support customer training, onboarding, and operational readiness.

• Support customer training, exercises, and operational activities in Poland and elsewhere across EMEA as needed.

• Develop white papers, presentations, solution briefs, proposals, and supporting pre-sales documentation.

• Support local partnerships and joint business opportunities that align customer needs with LeoLabs capabilities.

Strategic Partnerships & Cross-Functional Coordination

• Work closely with Sales, Product, Engineering, and Customer Operations to address customer requirements and support opportunities.

• Coordinate across functions to develop customer-facing materials, improve solution readiness, and support the customer lifecycle.

Required Qualifications 

• 10+ years of experience in defense, government, space, aerospace, military operations, or other complex technical environments.

• Must be based in Poland and able to support customer engagements across EMEA as needed.

• Experience in customer-facing roles supporting defense, government, or enterprise stakeholders.

• Strong communication, presentation, stakeholder-management, and coordination skills.

• Ability to support pre-sales and business-development activities alongside customer training and post-sale operational support.

Preferred 

• Experience working with Polish or European defense, government, or space-sector organizations.

• Familiarity with SaaS platforms, technical solution design, Space Domain Awareness, or satellite operations.

• Experience developing proposals, responding to RFIs/RFPs, preparing technical materials, or supporting pre-sales engagements.

Compensation

The base salary range for this position is $322,400 Polish Złoty+ bonus + stock options + benefits  

Compensation Note: The salary range for this position is benchmarked based on the designated primary work location for the role. Final compensation may vary depending on the selected candidate's work location, applicable market data, experience, qualifications, and other job-related factors.

Perks and Benefits

• Global workforce: flexible remote/hybrid opportunities
• Work on complex, meaningful missions with real-world impact
• Unlimited paid time off for most roles
• Competitive salary and equity packages
• Comprehensive health, dental, and vision coverage
• Access to the forefront of commercial space operations and defense innovation

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

ITAR Requirements

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be eligible to obtain the required authorizations from the U.S. Department of State. More information regarding ITAR can be found at DDTC’s website.

Vendor Notification

LeoLabs does not engage external staffing agencies or third-party recruiting firms for this role. Unsolicited candidate submissions will not be considered.

“We are committed to maintaining a respectful and inclusive workplace where employees are valued for their skills, experience, and contributions. We are an equal opportunity employer and make employment decisions based on qualifications, skills, experience, and business needs, consistent with applicable law.”