City Year

Provides schoolwide tutoring and mentoring services

People and Operations Director

HR Generalist & Employee RelationsConfirmed live in the last 24 hours

Full-timeBuffalo, NY, USA$65k - $70k

About the Job

Responsibilities

In partnership with the Executive Director, monitor expenses and forecasts and provide monthly reporting.
Monitor departmental expenses and recommend strategies to meet quarterly expense goals.
Manage purchasing and invoice processes, including expense reports, purchasing cards, petty cash, and travel budgets when applicable.
Lead the annual site budget design process.
Serve as liaison to the Site Board Governance Committee.
Work with the Executive Director to lead a data-driven strategy for positive staff culture, including professional development and staff engagement initiatives.
Partner with hiring managers to develop and coordinate talent sourcing, recruitment, and hiring strategy for all open positions.
Coordinate new staff onboarding to provide new staff with the materials, information, and support needed to start.
Lead, manage, support, and monitor implementation of the site strategic plan, ensuring departmental, individual, and site-wide goals are met through continuous improvement and alignment with staff capacity, financial resources, and stakeholder support.
Serve as liaison with City Year headquarters through the People Points community, contributing to the development and communication of organization-wide policies and practices.
Support staff and AmeriCorps members in understanding and navigating benefits, HR policies, and resources, and serve as a point person for HR policy questions as needed.
Collaborate with site departments to support effective site-wide events, including Opening Day and Graduation.
Lead collective site efforts and accountability measures for initiatives including Diversity, Belonging, Inclusion, and Equity work and Site Advancement Planning.
Lead efficient and positive operational impact of the City Year Buffalo site.
Oversee relationships with building management and vendors to proactively address issues in a timely manner.
Maintain and update site internet and communications, including SharePoint and Microsoft Teams, and support user experience in systems including Workday and Microsoft Suite.
Manage office policies for community upkeep and maintenance and communal office space organization and cleanliness.
Lead implementation of Corps Experience elements, including uniform management, bus passes, pantry, relocation payments, and temporary housing efforts.
Identify and assess site-level IT issues and needs and track site assets.
Serve as staff point for the Board Governance Committee and assist other committees with special projects by conducting research, collecting and analyzing data, drafting reports, and preparing presentations for internal and external stakeholders.
Create board pre-read documents, presentations, and collateral materials for quarterly site board meetings focused on human resources, finance, and operations.
Support media and messaging needs for site crisis management.

Application Instructions

Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.

Active City Year Staff members must login to Workday to apply internally.

Number of Positions: 1Work Location: Hybrid On-Site/Remote

Position Overview

The Director, People Operations ensures daily operations including, technology, site finances, staff HR & general site support at the site-level

Job Description

Key Responsibilities

Budget and Finance

In partnership with the Executive Director, monitor and provide monthly reporting on expenses and forecasts

Monitor departmental expenses and recommend strategies to ensure that City Year Buffalo meets quarterly expense goals

Manage purchasing and invoice processes, including expense reports, purchasing cards, petty cash, travel budgets (when applicable)

Lead annual budget design process for site

Serve as the liaison to Site Board Governance Committee

People Strategy

Working with the Executive Director, lead a data-driven strategy to foster a positive staff culture, including professional development and staff engagement initiatives

Partner with hiring managers to develop and coordinate lead talent sourcing, recruitment and hiring strategy for all open positions

At a high level, coordinate new staff onboarding to ensure all new staff have the necessary materials, information, and support to start strong

Lead, manage, support, and monitor the development and implementation of City Year Buffalo’s site strategic plan to ensure departmental, individual, and site-wide goals are met through the application of continuous improvement principles while ensuring the plan remains aligned with staff capacity, financial resources, and stakeholder support

Serve as liaison with City Year headquarters as a part of the People Points community, helping to weigh-in on, develop and communicate organization-wide policies and practices

Support staff and AmeriCorps members with understanding and navigating City Year benefits and HR policies and resources; serve as a point person for HR related policies and questions as needed

Works in collaboration with all site departments to ensure effective, smooth support site-wide collaboration of site wide events (Opening Day, Graduation, etc.)

Leads collective site efforts and accountability measures for site-wide initiatives such as Diversity, Belonging, Inclusion, and Equity work and Site Advancement Planning

Site Operations

Lead efficient and positive operational impact of City Year Buffalo site

Oversee responsibilities of maintaining relationships with building management and vendors to proactively address issues in a timely manner

Maintain and update site internet and communications, including SharePoint and Microsoft Teams environment, as well as support user-experience in other systems, including Workday, and the Microsoft Suite

Manage office camp-firing policies (community upkeep and maintenance) and communal office space to ensure consistent organization and cleanliness

Lead the successful implementation of Corps Experience elements including uniform management, bus passes, pantry, relocation payments, and temporary housing efforts

Target and assess IT issues and needs at the site-level and track site assets

Board and Internal Communication Support

Serve as the staff point for the Board Governance committee and assist other committees with special projects by conducting research, collecting, and analyzing data, drafting reports, and preparing presentations for internal and external stakeholders.

Create board pre-read documents, presentations, and collateral materials for site board quarterly meetings focused on human resources, finance, and operations

Support the media and messaging needs of crisis management for site

Compensation and Benefits

Compensation commensurate with experience. Range of $65,000 to $70,000. Great benefits including health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more.

Benefits

Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.

Employment at City Year is at-will.

City Year does not sponsor work authorization visas.

About the Company

City Year

Provides schoolwide tutoring and mentoring services

City Year supports students, classrooms, and whole schools by placing AmeriCorps members who mentor, tutor, and provide in-school help to raise academic performance and build future leaders. Members spend time with students in classrooms, and more time with them leads to bigger gains in English and math; the program is funded by AmeriCorps, school districts, and private donors and runs in 29 U.S. communities plus UK and South Africa. It differs from some tutoring programs by using a national service model with long-term, school-wide support from a dedicated corps across many communities, creating a scalable, community-connected network. The goal is to help students succeed academically and develop social-emotional skills while growing the next generation of community leaders.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Boston, MA
Founded: 1988

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