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Save On Foods

Grocery retailer supporting local communities

Department Manager - Grocery

Retail Store ManagementUpdated on Nov 10
Full-timePrince Rupert, BC, CanadaIn-person

About the Job

Requirements

  • Have 1–3 years of retail experience.
  • Have Food Safe Certification.
  • Have experience and/or knowledge achieving sales targets and profitability.
  • Have experience and/or knowledge executing merchandising plans and creating in-store displays to drive sales.
  • Have experience and/or knowledge of Human Resources practices, including training, development, coaching, and mentoring.
  • Have experience and/or knowledge of workforce planning and scheduling considerations.
  • Have experience and/or knowledge of health and safety policies, procedures, and safe work practices.
  • Be proficient with computer applications.
  • Have communication, collaboration, initiative, and emotional intelligence skills.
  • Have interpersonal and relationship-building skills.
  • Be able to work in a fast-paced, dynamic environment while meeting organizational goals.
  • Be detail-oriented and committed to high standards, upholding department expectations and supporting operational excellence.
  • Have strong problem-solving and decision-making skills.

Responsibilities

  • Lead the department, acting as a coach, mentor, and resource while fostering a positive team environment focused on customer-first service.
  • Deliver operational excellence through customer experience, health and safety, food safety, and merchandising.
  • Engage and retain team members through training, performance management, rewards and recognition, and succession planning.
  • Communicate key messages and business objectives to department team members to ensure alignment with organizational goals.
  • Review and analyze financial reports, identify opportunities to improve performance, and present key performance indicators to the management team.
  • Analyze department business and human-resources metrics and dashboards.
  • Support implementation of strategies to grow sales and customer loyalty.
  • Lead department inventory counts and period-end activities, resolving issues as required.
  • Perform duties throughout the department as needed, including lifting up to 50 pounds, standing for long periods, and working in hot or cold environments.

Desired Qualifications

  • Leadership experience is an asset.
  • Post-secondary education in a business-related field is an asset.

About the Company

Save On Foods

Grocery retailer supporting local communities

Save-On-Foods operates Western Canada’s grocery stores as part of the Pattison Food Group, employing about 22,000 people across British Columbia, Alberta, Saskatchewan, Manitoba and the Yukon. The chain emphasizes value, customer service, and community support, including nearly $50 million donated to children’s hospitals and about $3 million annually to food banks, funded through its supplier partners, team members, and customers. It focuses on delivering Always Customer First service as part of its core values of service, people, innovation, fun and integrity, and aims to be the most loved and trusted employer, partner, corporate citizen, and retailer in Canada.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Langley, Canada
Founded
1915

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