HPC Service Delivery Consultant

HPC Service Delivery ConsultantThis role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.

Job Description:

HPE is currently looking for a HPC Technical Consultant with a strong experience in Linux system administration, as well as HPC core technologies including compute, networking, storage, job schedulers, management tools.

The main responsibility of the HPC Technical Consultant is to support the Customer's sysadmin and HPE hardware teams in daily operations, and therefore contribute to the achievement of contractual SLA in terms of availability, stability and performance.

In a typical day as a HPC Service Delivery Consultant, you would:

• Qualify, analyze, troubleshoot, and resolve whenever possible the incidents with the right level of autonomy & expertise
• Increase autonomy and expertise of the HPE hardware team involved in repairs and maintenance tasks
• Work with HPE level 3 support and engineering teams to diagnose complex issues and implement resolution actions
• Interact with third parties involved in the overall HPC solution: Red Hat, AMD, Intel, Nvidia, …
• Collaborate with the Customer sysadmin and support teams
• Manage the customer relationship, including verbal & written communication.

We are looking for an experienced IT professional: 

• With expert level knowledge and willingness to learn
• Understanding, at a detailed level, all architectural dependencies of technologies in the customer’s IT environment
• Showing an analytical mindset
• Committed to deliver the service as expected by the Customer, and to meet contractual SLA
• Good at partnering, innovating, and continual improvement
• Able to speak Italian and English, with good verbal and written communication skills

Your technical skills:

• Strong Linux system expertise, with good experience with distribution management (Red Hat, …)
• HA clusters
• Strong knowledge of HPC systems and underlying components
• Parallel filesystems (Lustre, GPFS, …)
• High-speed network (Infiniband, OmniPath, Slingshot …)
• DevOps: Ansible, Git, Puppet, Bash or Python scripting, …
• Parallel computing and development software stacks
• Big Data databases: Elastic/OpenSearch
• Monitoring tools and dashboards: Prometheus, Grafana
• Docker containers, Kubernetes

Join us and make your mark!

We offer: 

• A competitive salary and extensive social benefits

• Diverse and dynamic work environment

• Work-life balance and support for career development

• An amazing life inside the element!

Want to know more about it? Then let’s stay connected!

https://www.facebook.com/HPECareers

https://twitter.com/HPE_Careers

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#italy

Job:

Services

Job Level:

TCP_04"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
– Italy: Annual Salary EUR 43,600 - 85,400
The listed salary range reflects base salary. Variable incentives may also be offered."

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.