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Zego

Property management platform for resident experience

Lead Product Data Scientist

Data ScienceConfirmed live in the last 24 hours
Full-timeLondon, UK

About the Job

Requirements

  • Significant data science experience in a product-led business, with a track record of work that changed product or commercial decisions.
  • Strong executive presence, including influencing senior leaders, challenging decisions with evidence, and explaining results clearly to any audience.
  • Expertise in experimentation and causal inference, with experience designing and analysing many online experiments.
  • Experience building customer models such as churn, propensity, lifetime value, or segmentation, and getting them used in real decisions.
  • Strong Python and SQL skills, confidence working AI-first, and judgement to identify incorrect AI output.
  • Experience taking models into production on AWS SageMaker or a similar machine-learning platform.

Responsibilities

  • Work with senior leaders to embed data science in strategy and decision making, and create and own a prioritised roadmap for where data science can have the biggest impact.
  • Own Zego’s experimentation framework, including design standards, statistical power, guardrail metrics, and decision rules, and coach teams to run routine experiments themselves.
  • Partner with Product teams before anything is built, shaping ideas into evidence-based hypotheses and well-designed experiments, and apply causal inference when randomised tests are not possible.
  • Build models of customer behaviour across acquisition, conversion, retention, churn, and lifetime value, working with teams such as Marketing and Fraud.
  • Use AI to scale data science across Zego by automating experiment analysis and readouts, and build self-serve tools that help teams sharpen their hypotheses.
  • Take the most impactful models into production with the ML Platform team.
  • Set technical direction and mentor analysts and data scientists as the capability grows.

Desired Qualifications

  • Familiarity with experimentation or product analytics platforms such as Statsig or Amplitude.
  • Experience with Snowflake, dbt, and Looker or a similar modern data stack.
  • Experience with marketing measurement such as media mix modelling or incrementality testing.
  • A background in insurance, fintech, or another regulated or subscription business.

About the Company

Zego

Property management platform for resident experience

What Zego does: Zego provides a resident experience platform for the residential real estate industry, helping property managers modernize the resident experience and improve operational efficiency. How its product works: property managers subscribe to the platform, which includes online payments, utility management, resident communication, and smart apartment technology; residents use the platform to pay rent, manage utilities, and receive messages, while managers access tools and data to run operations more efficiently. How it differs from competitors: it combines payments, utilities, communication, and smart-apartment features in a single, scalable platform tailored to property managers from small portfolios to large enterprises, focusing on improving resident engagement and back-office efficiency. What the goal is: to simplify property management, boost resident satisfaction, and reduce administrative costs for property managers.

Company size
201-500
Company stage
Acquired
Total funding
$925M
Headquarters
San Diego, CA
Founded
2003

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