West Creek 3 (12073), United States of America, Richmond, Virginia

Global Trade Compliance Advisor - Manager

The Enterprise Services Compliance Team is seeking a Manager to assist in the building and execution of a global trade compliance program.  This manager must demonstrate solid judgment, manage multiple priorities, be adaptable to change and have experience with global trade activities (e.g. export control, outsourcing) in the fintech, technology or financial services sectors.

Enterprise Services (ES) consists of nine unique and discreet business units that provide services to our customer facing Divisions.  ES owns and manages the entire technology footprint, including the tech engineering and development labor and the enterprise supplier management process.  

With our use of labor and technology in international jurisdictions, we are increasing our focus and rigor around our risk management practices in this area.   As a result, we are seeking additional resources to support us on this journey.

This role will serve as an advisor and liaison with product, business, governance and risk teams within Enterprise Services to identify, document and effectively mitigate compliance risk and support the implementation and management of a robust Global Trade Compliance Management program.

Key Responsibilities:

• Support ES Compliance Advisory through active participation on cross-functional and enterprise-wide global trade compliance program and project teams by providing compliance expertise, advocacy, and leadership.

• Create compliance focused processes and procedures to support the Global Trade, International Risk and Compliance Management Program requirements

• Identify and support the development of communication and training to educate stakeholders and performers on their roles and responsibilities under this program

• Participate in and perform compliance risk assessments (e.g. LAUNCH) for initiatives with international tech enablement (e.g. hardware and software) scope; serve as an advisor to the business and perform effective challenge

• Contribute to senior management level reporting, including fact finding and data  synthesis

• Partner with legal to stay abreast of relevant export/global trade compliance laws, practices, and issues affecting the business environment, domestically and internationally.

• Manage and track compliance team deliverables supporting the Global Trade program via Jira; identify and track impediments; perform and contribute to periodic status reporting

• Create and manage a repository for global trade program documentation (i.e. export analysis requests and final analysis)

• Manage and monitor Export Control Analysis mailbox

.Attributes of the successful candidate also include

• Ability to manage multiple priorities in a fast paced and collaborative environment

• Self-starter and entrepreneurial, seeing beyond the present to identify future risks

• Strong thirst for knowledge and willingness to ask questions and seek understanding

• Proven track record of partnership with cross-functional colleagues to drive progress

• Proven ability to communicate, collaborate and manage relationships with stakeholders at various levels in a highly matrix organization

• High energy and a desire to work in a results-oriented, rapid growth environment

• A team player with creativity, resourcefulness, a passion for problem-solving, comfort with ambiguity, and strong interpersonal skills

• Ability to prioritize among many conflicting needs, to advocate for a course of action, and to pursue it consistently, while remaining flexible and responsive to dynamic situations

• Excellent verbal and written communication and presentation skills

Basic Qualifications:

• Bachelor’s degree or military experience

• At least 3 years of experience in a risk, compliance, or legal role with a FinTech, Financial Services or Technology organization

• At least 2 years of experience implementing an Global Trade Compliance program or leading an International or Country Risk Management program

Preferred Qualifications:

• 5+ years experience with Export Administration or Global Trade regulations 

• 5+ years experience working with Governance, Risk and Compliance (GRC) applications

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site): $147,800 - $168,700 for Compliance Advisor Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).