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Teleperformance Spain

Runs multilingual customer support and sales services

Google Ads Sales Executive

Account ManagementPosted on Nov 11
Full-timeBarcelona, Spain€21k - €24k

About the Job

Requirements

  • C2 level of Italian is required.
  • C1 level of English, oral and written, is required.
  • At least 14 months of proven sales experience is required.
  • Must be capable of creating digital marketing strategies for customers of all sizes and across diverse verticals.
  • A BA/BS degree is required.
  • Must demonstrate aptitude for contributing to strategic objectives in a structured, metric-driven environment, persistence in achieving defined targets, and willingness to use effective persuasion in client-focused scenarios.
  • Must have experience in a client-facing or client-interaction role, cultivating positive rapport and representing services through courteous and effective delivery.
  • Must be able to learn quickly, develop professionally, integrate feedback, and adjust work methods efficiently amid shifting priorities or business conditions.
  • Must understand Italian business culture, including regional variations, and tailor sales strategies accordingly.
  • Must be familiar with Italy's main economic sectors to identify business opportunities and understand industry-specific needs.
  • Must communicate proficiently with Italian professionals in formal and informal settings, adapting communication style to context and audience.
  • Must understand Italian business terminology to communicate accurately and avoid cultural misunderstandings.
  • Must have a basic understanding of key Italian business regulations and data privacy legislation.

Responsibilities

  • Engage with regional clients, understand their needs, and provide tailored service solutions.
  • Manage a high volume of accounts, focusing on exceptional service and sales support.
  • Drive revenue growth by selling and persuading clients using strong sales techniques.
  • Work with performance targets and key performance indicators to consistently meet or exceed objectives.
  • Adapt quickly to changing customer needs and business priorities.
  • Cultivate client relationships to ensure satisfaction and foster long-term loyalty.
  • Provide customer service by addressing inquiries and concerns and delivering timely resolutions.

Desired Qualifications

  • A Master of Arts or Master of Science degree in Marketing or Communications is preferred.
  • Improve organizational processes systematically to enhance efficiency, effectiveness, and quality.
  • Work effectively with others and share ideas and resources to achieve common goals.
  • Communicate information, ideas, and messages through various channels and mediums.
  • Understand and manage one's own emotions and those of others to foster positive relationships and improve the impact of actions.
  • Consider and appreciate diverse perspectives and ideas to foster collaboration.
  • Evaluate information and arguments to make informed, effective decisions based on data insights.
  • Approach problems and challenges with a focus on practical and effective solutions.
  • Demonstrate an innovative, creative, proactive mindset, comfort with risk-taking, and initiative in identifying opportunities.

About the Company

Teleperformance Spain

Runs multilingual customer support and sales services

Teleperformance Spain, also branded TP Spain, runs outsourced customer support and sales operations for international businesses. Its teams handle customer enquiries, account support, technical questions and business development through telephone, email, chat and other digital channels. Programs include digital advertising sales, advertiser onboarding and customer care for online services, with language-specific teams serving markets beyond Spain. The Spanish operation recruits for office-based, hybrid and remote roles, supported by training, quality management and client operations teams. The Spanish legal entity, Teleperformance España S.A.U., was incorporated in 1989.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
1989

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