T

TELEXISTENCE

RaaS provider automating retail and logistics

Robotic Operations Expert

Operations & LogisticsConfirmed live in the last 24 hours
Full-timeTokyo, JapanNo salary listed

About the Job

Requirements

  • At least 2 years of experience in either internal team operations management or business process outsourcing/vendor management.
  • Ability to manage progress and multiple tasks in an environment with frequent specification changes and unexpected requirement changes.
  • Ability to explain and train frontline workers on abstract policies and complex work rules in clear, accessible terms.
  • A track record of responding quickly to unexpected issues and inquiries and resolving them logically.
  • Business-level Japanese proficiency equivalent to JLPT N1.

Responsibilities

  • Coordinate daily with internal operations teams and external business process outsourcing partners, rapidly reach agreement with relevant departments on onsite issues and uncertainties, troubleshoot, and drive execution of high-quality data collection.
  • Translate product and development strategy objectives and urgent priority tasks into frontline execution, and establish smooth operations by standardizing work rules and quality criteria through calibration.
  • Visualize and analyze operational performance, data acceptance rates, and achievement rates; identify bottlenecks; improve workflows and procedures; and raise organization-wide quality and productivity.
  • Lead requirements definition, layout, and setup of mock environments suited to task and project requirements.
  • Select and procure physical objects and materials required for operations, manage delivery flows, and ensure appropriate supply to the worksite.
  • Validate the validity and accuracy of diverse data collected onsite and ensure dataset quality.
  • Analyze findings from data validation and onsite issues, and provide feedback to development and product teams to improve data collection requirements and product specifications.

Desired Qualifications

  • Experience selecting and launching external business process outsourcing or partner companies and managing vendors.
  • Experience operating quality assurance programs for data collection, labeling, cleansing, content review, or contact centers.
  • Experience setting up physical facilities and managing procurement and logistics in distribution centers, factories, research and development labs, or studios.
  • Experience analyzing data and operating dashboards using project management tools or spreadsheets.
  • Interest in emerging technologies such as artificial intelligence and robotics.

About the Company

TELEXISTENCE

RaaS provider automating retail and logistics

TELEXISTENCE designs and operates robots that blend AI with remote control under a robotics-as-a-service model to automate labor tasks in retail and logistics. Its TX SCARA robot restocks beverages by using an AI system called Gordon to detect low stock and perform replenishment, handling up to about 1,000 bottles or cans per day with onboard NVIDIA Jetson edge AI; if the AI isn’t reliable, a human operator can take control remotely via a telepresence/VR interface. The company stands out by combining AI, remote operation, and ongoing RaaS contracts, backed by large funding and partnerships to scale mass production and expand internationally, including collaborations like Astra with Seven-Eleven Japan. TELEXISTENCE’s goal is to reduce labor shortages and boost efficiency by deploying versatile robots at scale across retail and logistics.

Company size
51-200
Company stage
Series B
Total funding
$197.5M
Headquarters
Tokyo, Japan
Founded
2017

Recently Posted Jobs

Explore more opportunities at TELEXISTENCE

See more jobs