Operations Associate - Workplace Hospitality

The American Housing Corporation is seeking an Operations Associate (Workplace Hospitality) on a full time basis to oversee administrative and workplace operations in Austin, TX.

The American Housing Corporation is on a mission to solve America's housing crisis through all-out housing production. We believe that America’s affordability crisis is fundamentally a production crisis, and that solving it requires a vertically integrated development approach: We buy land, design and manufacture, install, and sell our rowhomes directly to customers — all by ourselves. We’re based in Austin, TX and build across the country.

RESPONSIBILITIES

Hospitality

• Greeting company guests.

• Conducting basic workplace and factory tours.

• Special events coordination (rentals, catering, set up, etc).

• Preparing welcome packages for new hires.

• Answering inbound calls on the office phone number.

Travel

• Guest scheduling.

• Meeting booking.

• Special guest catering etc.

• Team and guest travel coordination (recruiting, company visitors, new hire relocation).

• Group travel coordination.

• Mailing and shipping support.

Workplace (across multiple co-located facilities)

• Cleaning crew recruiting, oversight, and quality control.

• Food catering coordination.

• Office supplies monitoring, organizing, re-stocking, and maintenance (printers, stationary, electronics).

• Office food pantry monitoring, organization, and re-stocking.

• Workplace maintenance coordination (plumber, HVAC, etc service calls).

• Collecting team feedback for office improvements (surveys and reporting to the executive team).

• Workplace related shipping and receiving organization.

• Space planning and seating chart allocation.

• Tracking and ordering new employee equipment (computers, licenses, uniforms etc).

• Uniforms production coordination (tracking stock, ordering new batches, preparing welcome packages for new hires).

• Coordinating 3rd party security for the workplace.

• Monitoring access credentials to all company buildings.

Administrative

• Executive assistance to the CEO and Chief of Staff (CoS).

• Research and bidding of new corporate service providers and vendors by CEO or CoS request.

• Keeping corporate calendars up to date.

• Tracking corporate service subscriptions (media, suppliers, etc).

QUALIFICATIONS

• Relevant experience in hospitality and high-touch service industries (hotels, retail, f&b, events).

• Punctuality and attention to detail.

• Experience with spreadsheet software.

• Experience with facility management and operations.

• Strong references from other projects or clients.

• Experience using AI tools for research and process automation.

ADDITIONAL INFORMATION

• The role requires full-time, in-person, presence in our Austin, TX office.

• Benefits include healthcare, lunch stipend, and PTO.