Supervisor Distribution System Operations - PA Distribution Operations

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with the FirstEnergy Service Company, a subsidiary of FirstEnergy Corp.

All employees who apply for a posted position must notify their supervisors that they have applied.  Employees who have not been in their current position for at least one year or who are in a position with specific requirements beyond one year, must obtain approval from their supervisor before applying. 

This position directly oversees, mentors, and supports Distribution System Operations personnel involved in the daily real-time activities at the Distribution Control Center located in Greensburg, PA. 

Responsibilities include:

• Maintaining a high level of safety commitment throughout day-to-day functions.
• Supervising activities including the direction of field crews in the operation and maintenance of the electrical distribution system.
• Ensuring compliance with appropriate policies and procedures for real-time dispatch operations.
• Supervising real-time utilization of Advanced Distribution Management System (ADMS), Supervisory Control and Data Acquisition (SCADA), Distribution Management System (DMS), contingency analysis and system analysis resources for assessing system conditions.
• Conducting mid-year and year-end performance reviews with employees.
• Executing the performance management process by providing feedback and coaching on an ongoing basis throughout the year and discussing development opportunities, performance issues, and changes that are occurring.
• Initiating, conducting, and providing expert and timely assistance to investigate reliability, safety conditions, and incidents; this involves interacting with other areas in Energy Delivery, FirstEnergy regional operations, transmission operations, and neighboring utility regions.
• Developing contingency plans for prioritizing the restoration of service.
• Assisting in or developing emergency plans for storm-related interruptions, equipment failures, or labor unrest.
• Supervising the maintenance of operating documentation, record keeping, and operator shift schedule.
• Participating in operational and other meetings at the General Office.
• Will be required to work weekends or extended days.
• Must be available for storm work during severe weather conditions.
• Responsibility for supervision of review and approval of outage data. 

Qualifications:

• Bachelor or Associate of Engineering degree (Electrical Engineering preferred), with at least 3 years of related work experience, or a high school diploma with 5 years of relevant work experience. Related work experience includes line or substation field work, engineering experience, and military related or leadership experience.
• Demonstrated past leadership in operational supervision or dispatching job duties.
• Demonstrated interpersonal skills and ability to process information in a timely and accurate manner.
• Ability to accurately perform analytical calculations such as voltage drops, transformer, and circuit loadings.
• Knowledge of the equipment and principles involved in the operation of all components of the electrical system required.
• Knowledge of FirstEnergy's information systems related to dispatching activities.
• Knowledge of clearance and switching (lockout/tagout) procedures to remove and restore lines and electrical equipment while maintaining safety to employees (Manual of Operations).
• Experience in the safe operation of electrical equipment and maintaining reliable and quality service to customers.
• Strong verbal and written communication skills.
• Ability to conduct and present himself/herself in a professional manner.
• Demonstrated knowledge of computer applications such as Microsoft Office including Outlook, Word, and Excel.
• Must reside within an acceptable proximity of the reporting location due to job related requirements.