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Equinox

Luxury fitness clubs with personalized training

Front Desk Associates

Reception & Front DeskConfirmed live in the last 24 hours
Full-timeSanta Monica, CA, USAIn-person

About the Job

Requirements

  • Must be reliable, professional, computer literate, energetic, and friendly.
  • Must be able to communicate effectively in person, via email, and via phone.
  • Must be able to perform the physical requirements of the position, including standing for long periods, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height.
  • Must be able to push, pull, and lift up to 50 pounds at a time.
  • Must have the legal right to work in the United States.

Responsibilities

  • Professionally greet members and guests.
  • Scan membership IDs upon members' entrance.
  • Answer phones professionally.
  • Respond to member questions, concerns, and discrepancies.
  • Update members' accounts when needed.
  • Maintain an orderly and clean work area.
  • Work opening, closing, or midday shifts.
  • Tour members.
  • Provide the highest level of customer service to members, prospective members, and guests.
  • Aid other departments with related tasks.

Desired Qualifications

  • Interest in health, fitness, and/or sports is preferred.

About the Company

Equinox

Luxury fitness clubs with personalized training

Equinox runs luxury fitness clubs focused on a premium wellness experience. It offers personalized training, unlimited signature classes, and upscale amenities such as spas and digital fitness options. Members pay through a mix of membership fees, personal training sessions, spa services, and retail purchases, creating multiple revenue streams. The clubs work by providing high-end facilities and services, with a schedule of classes and on-demand digital options to fit member needs. Equinox differentiates itself from competitors with its emphasis on quality, individualized attention, and a comprehensive, lifestyle-oriented experience for affluent clients. Its goal is to help members reach their highest potential by delivering a consistent, luxury fitness and wellness environment.

Company size
10,001+
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$1B
Headquarters
New York City, New York
Founded
1991

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