Full-Time

Sr Account Executive

State and Local Government

Confirmed live in the last 24 hours

Genesys

Genesys

11-50 employees

Consulting
Enterprise Software
AI & Machine Learning

Compensation Overview

$103.1k - $191.5kAnnually

+ Commission + Performance-based bonus

Senior, Expert

California, USA

US Top Secret Clearance Required

Category
Strategic Account Management
Sales & Account Management
Requirements
  • Must have experience selling to a variety of state executive agencies (including health care and human services, unemployment compensation, transportation, and revenue) and the judiciary.
  • 8+ years of enterprise sales and/or business development experience with a focus on state and local government customers.
  • BA/BS degree or equivalent experience
  • Live in Texas, preferably Austin, Houston, or Dallas
Responsibilities
  • Drive revenue and market share in a defined geographic region.
  • Serve as a key member of the Genesys Public Sector team, helping to advance our market and technical strategy.
  • Articulate and implement strategic territory and account plans aligned to Genesys’ strategic direction.
  • Understand the technical considerations, certifications, and procurement processes specific to the public sector.
  • Identify specific prospects/partners/channels to approach while communicating a relevant value proposition for your customer.
  • Work closely with customers to ensure that they understand relevant CCaaS use cases, are successful using Genesys services, and can build the technical resources required to fully embrace cloud services.
  • Understand the technical requirements of your customers and work closely with their IT development team(s) to guide the direction of our product offerings for developers.
  • Collaborate with Genesys’ Legal and finance team and others to manage complex contract negotiations.
  • Maintain an accurate and robust pipeline of $5M+ and accurately forecast your business using MEDPICC and CVI sales methodology.
  • Develop and manage the sales pipeline by engaging with prospects, partners, and key customers.
  • Prepare and deliver business reviews to the senior management team regarding quarterly and yearly strategies that align with revenue growth expectations.
  • Accelerate customer adoption and ensure customer satisfaction.
  • Ability to spend significant time in Sacramento is required.
  • Understanding and ability to leverage and manage consultants and lobbyists.
  • Knowledge of Federal Government security frameworks and how they impact State agencies such as FedRAMP, IRS Pub1075, CMS MARS-E, SSA-TSSR, and NIST 800-53.
Desired Qualifications
  • Technical background in contact center technologies, DBaaS, SaaS, IaaS, PaaS, software applications, networking, data analytical tools, web application development, cybersecurity, etc., preferred.
  • Demonstrated history of consistently exceeding sales quota.
  • Experience selling to a variety of state executive agencies (including health care and human services, unemployment compensation, transportation, and revenue) and the judiciary, preferred.

Company Stage

Debt Financing

Total Funding

$50.7M

Headquarters

Pleasanton, California

Founded

2000

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-4%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for AI solutions boosts Genesys's market potential.
  • Growing interest in cloud solutions aligns with Genesys's offerings.
  • Rising importance of omnichannel strategies supports Genesys's technology adoption.

What critics are saying

  • Competition from expanding companies like Sabio Group threatens Genesys's market position.
  • Rapid digital transformation may outpace Genesys's innovation capabilities.
  • Reliance on partners like Foehn poses risks if partners change strategies.

What makes Genesys unique

  • Genesys offers AI-driven customer experience solutions, aligning with post-pandemic digital transformation.
  • The company provides cloud-based contact center solutions, meeting growing market demand.
  • Genesys supports omnichannel customer engagement, enhancing customer interaction across multiple platforms.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Telehealth coverage

Flexible Work Hours

Unlimited Paid Time Off

Paid Holidays

401(k) Company Match

Adoption Assistance

Fertility Treatment Support