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Seneca Resorts & Casinos

Operates tribal gaming and resorts

Culinary Executive Sous Chef

Food & Beverage Operations ManagementUpdated on Nov 13
Full-timeNiagara Falls, NY, USAIn-person

About the Job

Requirements

  • Must be at least 18 years old upon employment.
  • Must have an Associate’s Degree in culinary arts or a certificate from a recognized training program from a national association.
  • Must have five years of executive-level restaurant chef experience successfully leading a four- or five-diamond luxury property, covering a combination of fine dining, 24-hour high-volume, buffet, banquet, and/or quick-service dining, and overseeing operations with at least 100 culinary staff.
  • Must have computer literacy in all Microsoft Office applications and automated restaurant systems.
  • Must be able to read, write, and speak effectively to employees and customers and understand and comply with policies, procedures, daily memos, chemical labels, and other instructions.
  • Must be able to stand, walk, and move freely for extended periods; handle objects weighing up to 50 pounds; and perform moderate physical activity.
  • Must be able to work with moderate exposure to high temperatures and/or loud noises, including loud noise on the casino floor, and in an environment where smoking is permitted.
  • Must follow basic safety precautions when working in an environment with some exposure to physical risk.
  • Must complete all required Seneca Gaming Corporation training programs within nine months of starting employment.
  • Must meet the job’s attendance guidelines and comply with regulatory, departmental, and company policies.
  • Must understand and comply with information-security policies and procedures, including the Seneca Gaming Corporation Acceptable Use Policy.

Responsibilities

  • Control and analyze departmental costs across multiple outlets, keep spending within budget, and participate in annual goals and objectives to enhance revenue and reduce costs.
  • Control food costs across multiple outlets by establishing purchasing specifications, storeroom requisition systems, product-storage requirements, standardized recipes, and waste-control procedures, while keeping costs within operating budgets.
  • Control labor costs and operating expenses across multiple outlets by monitoring kitchen efficiency and productivity, equipment, inventory, and supplies.
  • Conduct regular cover counts and analyze check averages, food and beverage costs, and projections to maximize profitability.
  • Develop and execute distinctive products and services across multiple outlets.
  • Maintain a visible, informed, and professional culinary presence, interact with guests, and uphold hygiene, behavior, and grooming standards for personnel.
  • Execute menu categories and recipes according to required timing, quality, temperature, portion, and presentation standards.
  • Train kitchen personnel in food-production principles and practices, establish menu-item and food-production quality standards, and ensure consistent preparation and compliance with appearance and quality specifications.
  • Maintain extensive knowledge of fine seafood, beef, protein, and poultry, as well as product ingredients, equipment, suppliers, markets, and current trends, and adjust kitchen operations accordingly.
  • Plan and price menus across multiple outlets, establish portion sizes and service standards, prepare regular food-cost reports, and schedule and conduct product taste panels with food-and-beverage management as needed.
  • Collaborate with the Directors of Food and Beverage and Catering and Special Events on menu development, product selection, and recipe creation.
  • Create and revise menus for holidays, special events, and VIP functions, focusing on seasonality and local business; review, adjust, and approve recipes.
  • Coordinate with support departments to acquire goods and services and review and approve food orders from the warehouse for delivery.
  • Participate in selecting and requisitioning kitchen equipment across multiple outlets; ensure equipment is maintained and working in accordance with Health Department standards; and maintain clean work areas, utensils, and equipment.
  • Enforce sanitation policies across multiple outlets through daily walk-through inspections of staffing, cleanliness, product quality, and food-storage areas, including rotation and dot-color controls; ensure HACCP documentation compliance.
  • Develop, implement, and maintain food-safety policies and procedures through a ServSafe program.
  • Train kitchen personnel in safe operating procedures for equipment, utensils, and machinery, and train staff to prepare food safely under company standards and policies.
  • Perform human-resources and training functions, including attracting talent, hiring, performance appraisals, counseling, coaching, training, disciplinary actions, and terminations.
  • Provide staff with direct and honest performance feedback while maintaining morale.
  • Develop training plans and materials and deliver training to salaried and hourly team members.
  • Provide exceptional customer service and communicate pleasantly, professionally, and in a friendly manner; maintain a professional work environment with supervisors, managers, and staff.
  • Attend necessary meetings.
  • Work hours are determined by a 24-hour schedule.

About the Company

Seneca Resorts & Casinos

Operates tribal gaming and resorts

Seneca Gaming Corporation runs three casino resorts (Seneca Niagara, Seneca Allegany, and Seneca Buffalo Creek) and related hospitality and entertainment in Western New York, under the Seneca Nation’s Class III gaming compact. Revenue comes from gaming (slots and table games), hotel stays, dining, spa services, and events, with guests engaging through a loyalty program and marketing channels. It differentiates itself as a tribally chartered instrumentality with exclusive gaming rights and a multi-property, integrated resort model, with profits supporting Nation government services and thousands of local jobs. Its goal is to operate high-quality gaming and entertainment destinations that attract tourism and support economic development and essential governmental services for the Seneca Nation.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Niagara Falls, NY
Founded
2002

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