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Full-Time

SMB Account Manager

Confirmed live in the last 24 hours

G2

G2

501-1,000 employees

Software marketplace with peer review insights

Data & Analytics
Enterprise Software
Social Impact

Junior, Mid

London, UK

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Communications
Marketing
Requirements
  • 2+ years experience in a combination of business development, account manager, or account executive with at least 1+ year of closing experience
  • Experience in a B2B SaaS environment
  • Experience in the software, technology, or digital marketing industry
  • The ability to learn quickly and work independently in a fast-paced environment
  • Professional written and verbal communication skills
  • Ability to multi-task with little supervision and timely customer follow-up
Responsibilities
  • Manage a large portfolio of SMB customers, enabling them to drive business growth on G2.com
  • Leverage industry leading tech stack and strategic prioritization to add true customer value at scale
  • Drive revenue through your book of business to ensure you deliver against customers' key performance metrics, with a strong emphasis on retention and growing your book of business to exceed goals
  • Prospect and unlock expansion revenue by educating contacts about how G2’s Marketing Solutions can help grow their business
  • Act as the CEO of your territory through your own customer research, strategic value-based selling, and building business cases and return on investment analysis
  • Advocate and support your customers through partnering with the appropriate internal resources: Customer Success Managers, Solutions Consultants, Customer Support, and the G2 Research Team to provide a world-class customer experience
  • Build & maintain your expertise in B2B SaaS Go To Market Strategy: Marketing strategy, Sales strategy, planning & tactics like ABM, ROI methodologies, etc

This company stands out as a leading provider of a software marketplace that leverages detailed user feedback and robust data analytics to serve 90 million users each year. By emphasizing a transparent environment where decisions are informed by authentic peer reviews, it offers a vibrant, collaborative workplace that values honest feedback and continuous improvement. This focus not only positions the company as a trusted leader in the software decision-making process but also fosters a dynamic and supportive work culture that drives employee innovation and satisfaction.

Company Stage

M&A

Total Funding

$261.7M

Headquarters

Chicago, Illinois

Founded

2012

Growth & Insights
Headcount

6 month growth

0%

1 year growth

4%

2 year growth

16%
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Simplify's Take

What believers are saying

  • G2's recognition and awards, such as the Best Supplier Award for its Shanghai office, reflect its strong market presence and operational excellence.
  • The acquisition of G2 Track by BetterCloud and subsequent strategic partnership indicates potential for growth and expanded service offerings.
  • G2's ability to attract high-profile partnerships and clients, like TechTarget and Muck Rack, underscores its influence and credibility in the B2B software marketplace.

What critics are saying

  • The competitive landscape of B2B software review platforms is intense, with new entrants potentially diluting G2's market share.
  • Frequent relocations and expansions, such as the move of G2 Shanghai, could lead to operational disruptions and affect employee morale.

What makes G2 unique

  • G2's extensive and verified user reviews provide unparalleled insights into B2B software, setting it apart from competitors who may rely on less rigorous feedback mechanisms.
  • The company's strategic partnerships, such as with TechTarget, enhance its value proposition by offering comprehensive decision support content throughout the purchase cycle.
  • G2's frequent and detailed Grid Reports, which highlight top performers across various categories, offer a unique and trusted resource for B2B technology buyers.