Full-Time

SMB Account Manager

Posted on 8/30/2024

G2

G2

501-1,000 employees

Tech marketplace for software reviews and insights

Data & Analytics
Consulting
Enterprise Software

Junior, Mid

London, UK

Position is based in our London office.

Category
Customer Success Management
Sales & Account Management
Required Skills
Salesforce
Requirements
  • 2+ years experience in a combination of business development, account manager, or account executive with at least 1+ year of closing experience
  • Experience in a B2B SaaS environment
  • Experience in the software, technology, or digital marketing industry
  • The ability to learn quickly and work independently in a fast-paced environment
  • Professional written and verbal communication skills
  • Ability to multi-task with little supervision and timely customer follow-up
  • Experience in MarTech/SalesTech
  • Salesforce experience
Responsibilities
  • Manage a large portfolio of SMB customers, enabling them to drive business growth on G2.com
  • Leverage industry leading tech stack and strategic prioritization to add true customer value at scale
  • Drive revenue through your book of business to ensure you deliver against customers' key performance metrics, with a strong emphasis on retention and growing your book of business to exceed goals
  • Prospect and unlock expansion revenue by educating contacts about how G2’s Marketing Solutions can help grow their business
  • Act as the CEO of your territory through your own customer research, strategic value-based selling, and building business cases and return on investment analysis
  • Advocate and support your customers through partnering with the appropriate internal resources: Customer Success Managers, Solutions Consultants, Customer Support, and the G2 Research Team to provide a world-class customer experience
  • Build & maintain your expertise in B2B SaaS Go To Market Strategy: Marketing strategy, Sales strategy, planning & tactics like ABM, ROI methodologies, etc

G2 is a tech marketplace that helps businesses find, review, and manage software solutions. It allows users to read verified reviews from other customers, which helps them make informed decisions about the software they need. G2 collects data on buyer intent and market trends, providing insights that are useful for companies of all sizes, from startups to large enterprises. Unlike its competitors, G2 focuses on user feedback and offers tailored marketing solutions to help businesses optimize their software investments. The goal of G2 is to empower companies to make data-driven decisions that enhance their operations and drive growth.

Company Stage

Series D

Total Funding

$250.6M

Headquarters

Chicago, Illinois

Founded

2012

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

-1%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • G2's new AI Governance Tools category aligns with increased demand for AI management solutions.
  • Partnership with SecurityScorecard highlights cybersecurity's growing role in software purchasing decisions.
  • Sydney Sloan's appointment as CMO could boost G2's marketing strategies and brand visibility.

What critics are saying

  • Emerging software review platforms may dilute G2's market share with innovative features.
  • Rapid AI technology evolution may outpace G2's ability to categorize AI-related software.
  • Partnerships like SecurityScorecard may expose G2 to cybersecurity risks if compromised.

What makes G2 unique

  • G2 leverages over 1.3 million user reviews for informed software purchasing decisions.
  • G2's platform serves diverse clients, from startups to large enterprises, across industries.
  • G2 offers specialized solutions for marketing, sales, and services teams to optimize software investments.

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Benefits

Flexible Work Hours

Unlimited Paid Time Off

INACTIVE