C

Commonwealth of Massachusetts

State government provides public services

Investigator

Case Management & AdvocacyPosted on Nov 9
Full-timeBraintree, MA, USANo salary listed

About the Job

Requirements

  • Applicants must have at least three years of full-time or equivalent part-time experience in investigatory or law enforcement work, or regulatory administration work; a Bachelor's or higher degree may be substituted for the required experience, with partial education prorated.
  • Possession of a current and valid driver's license is required.

Responsibilities

  • Conduct Adult Protective Service investigations consistent with CPPD statutes and regulations.
  • Conduct interviews and collect physical and documentary evidence as needed.
  • Follow appropriate procedures for preserving evidence.
  • Verify information obtained to establish the accuracy and authenticity of facts.
  • Prepare investigation reports and make appropriate protective service recommendations.
  • Confer with oversight officers regarding Protective Service Action Plans as required.
  • Coordinate with EOHHS agency staff, vendor staff, law enforcement officials, and other state agency staff in conducting investigations and developing Protective Service Plans.
  • Make referrals to other agencies and professionals when necessary.
  • Maintain records, attend meetings, prepare correspondence, and perform other related duties as required and assigned.

Desired Qualifications

  • Experience conducting protective service or abuse investigations.
  • Ability to interact positively and effectively with individuals with disabilities.
  • Ability to effectively interview victims of abuse with disabilities.
  • Knowledge of the dynamics and traumatizing impact of abuse on victims.
  • Knowledge of accepted protective service investigation practices and investigative report writing.
  • Knowledge of service-providing systems for persons with disabilities.
  • Ability to assess risk of abuse and develop practical and effective plans to remedy identified risk.
  • Ability to work independently and meet timelines.
  • Ability to work effectively with a variety of people from diverse backgrounds.
  • Ability to travel throughout the Commonwealth.
  • Ability to work effectively in a fast-paced and crisis-oriented environment.
  • Commitment to ensuring that persons with disabilities are treated with dignity and respect.

About the Company

Commonwealth of Massachusetts

State government provides public services

The Commonwealth of Massachusetts runs state government operations to deliver public services and enforce laws for residents and communities. It provides programs and services through agencies and online portals, and residents interact by applying for benefits, renewing licenses, paying fees, or accessing records. Unlike private companies, it is funded by public funds and guided by policy, accountability, and transparency to serve all residents rather than shareholders. Its goal is to improve people’s lives by implementing legislative actions and delivering reliable, efficient public services.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Boston, MA
Founded
1788

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