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Belmond

Owns and operates luxury travel experiences

Porter

Hotel Guest ServicesPosted on Nov 3
Full-timeSiena, ItalyNo salary listedIn-person

About the Job

Responsibilities

  • Warmly greet arriving and departing guests, providing high-standard, attentive service at all times.
  • Manage guest vehicle parking.
  • Stay up-to-date on daily occupancy lists, including arrivals, departures, and VIPs, as well as local attractions and hotel amenities, to proactively meet guest needs.
  • Collaborate closely with the Front Desk team to ensure smooth operations during busy hours.
  • Assist supervisors with emergency situations and urgent requests whenever needed.
  • Build positive, professional relationships with guests and colleagues.

About the Company

Belmond

Owns and operates luxury travel experiences

Belmond, owned by LVMH, offers luxury travel and hospitality by owning and managing a curated portfolio of premium experiences worldwide. Its portfolio includes iconic hotels, luxury trains such as the Venice Simplon-Orient-Express, river cruises, and safari lodges for affluent travelers seeking exclusivity and heritage. Guests book integrated journeys with lodging, transportation, and curated itineraries, often enhanced by collaborations with luxury brands like Dior to create unique experiences. Belmond differentiates itself through its heritage, recognizable icons, and high-service standards in a market with high barriers to entry, with a goal to deliver exclusive experiences, strengthen brand prestige, and drive repeat bookings by expanding its iconic portfolio.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$3.2B
Headquarters
England, United Kingdom
Founded
1976

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