Computer World Services

Mission-critical IT services for government

Network Program Manager

IT Project ManagementConfirmed live in the last 24 hours

Full-time$170k - $220k /yr

About the Job

Requirements

A bachelor's degree in Information Systems, Computer Science, or a related field is required.
At least 10 years of experience managing large-scale federal information technology programs is required.
Project Management Professional certification is required.
Demonstrated success managing enterprise-level network operations is required.
Candidates must have favorably passed a five-year background investigation required by CBP before beginning work.
ITIL v3 certification is preferred.
CCNA or CCNP certification is preferred.
DHS or CBP contract experience is preferred.

Responsibilities

Direct and oversee all operational, technical, and administrative aspects of the Network Operations Center contract.
Manage cross-functional teams and coordinate with CBP stakeholders, including the COR, GPM, TPOC, and GS.
Develop and maintain the Program Management Plan, Quality Control Plan, and Staffing Plan.
Monitor service quality, ensure compliance with performance standards, and deliver progress reports.
Lead risk, issue, and change management, and oversee transition-in and transition-out activities.
Ensure staff compliance with CBP and DHS security and training requirements.
Serve as the primary interface with CBP leadership and ensure delivery of Network Operations Center and Wireless Network Operations Center services across geographically dispersed sites.

Salary Range: 170000 to 220000 (Currency: USD) (Pay period: per-year-salary)

CWS seeks a Network Program Manager (PM) to manage and lead the U.S. Customs and Border Protection’s (CBP) Network Operations Center (NOC) contract. The Network Program Manager serves as the senior program lead responsible for all contract execution, management, and performance reporting. Acts as the primary interface with CBP leadership, ensuring delivery of NOC and Wireless NOC (WNOC) services across geographically dispersed sites.

Duties & Responsibilities

Direct and oversee all operational, technical, and administrative aspects of the NOC contract.
Manage cross-functional teams and coordinate with CBP stakeholders (COR, GPM, TPOC, GS).
Develop and maintain the Program Management Plan (PMP), Quality Control Plan (QCP), and Staffing Plan.
Monitor service quality, ensure compliance with performance standards, and deliver progress reports.
Lead risk, issue, and change management; oversee transition-in and transition-out activities.
Ensure staff compliance with CBP/DHS security and training requirements.

Required Qualifications

Bachelor’s degree in Information Systems, Computer Science, or related field.
10+ years managing large-scale Federal IT programs.
PMP certification required.
Demonstrated success in managing enterprise-level network operations.

Preferred Qualifications

ITIL v3 certification; CCNA or CCNP.
DHS or CBP contract experience.

Place of Performance

Springfield and Ashburn, VA (with occasional travel to Orlando, FL, and other CBP facilities).

Clearance

Must have favorably passed a full five (5) year background investigation (BI) required by CBP policies and procedures for employment prior to beginning work with CBP.

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected]

About the Company

Computer World Services

Mission-critical IT services for government

Computer World Services provides IT services and support to the Federal Government, focusing on mission-critical and enterprise needs. Its offerings include IT operations and maintenance, systems architecture and engineering, cloud solution services, agile software development, call center outsourcing, and cybersecurity. The company works by delivering a range of services through a staff of 400+ across 20+ federal customers worldwide, pairing hands-on operations with engineering, cloud, and security capabilities to meet government missions. It differentiates itself through formal quality and process certifications (ISO 9001:2015 and CMMI-DEV Level 3) and a track record of ongoing process improvement. The company’s goal is to provide reliable, secure, and scalable IT support and development to federal agencies, ensuring mission success and continual performance improvement.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Falls Church, VA
Founded: 1990

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